Hotel berhampiran Arena Generali, Prague

Hotel is located the near by arena O2. This is not in downtown. 100 meters from hotel is bus, tram and underground station. It’s meant very easy mass transport to downtown. Interior of hotel is functional design, restaurant is part of 1st floor. Breakfast is ok. Rooms are a very good, inclusive equipment.

On our wonderful 8-days-trip to Czech Republic we (couple, 50 years old, two children at age of 14/16) spent the last four days in Prague. When checking in at the hotel around 9 p.m. we noticed that we have got the wrong room (1 king-size bed and 1 sofa bed instead of (explicitly booked and already paid) room with 1 king-size bed and a separate room with 2 single beds), so we informed the reception desk. The stuff was very friendly and although not being able to offer us the correct room for the first night already, we were able to switch room early next morning and got free breakfast as compensation. The breakfast was very good and rich (bread, bread rolls, toast, scrambled and boiled eggs, classical cold cuts, grilled vegetables and sausages, fruit, yogurt, cake, coffee, hot chocolate, juices, cereals, etc.). Therefore we decided to choose the breakfast option also on our final day before check-out. BTW, the area, where breakfast was served (until 11 a.m.), belongs to ”Fat Cat Burgers & Craft Beer”, which made a nice impression and was well-visited past noon. The rooms and bath were clean and although the rooms and the inventory might need a little refreshment on the one hand, the old windows and carpet fit to the historic center, where the hotel is located on the other hand. The location itself was ideal for starting tours to the old town by foot and enjoying night life. Next tram stop was appr. a 7-minutes-walk away, next metro stop appr. 10 minutes away. The room with the king size bed contained a LED-TV and was orientated to pedestrian street, but although night life just happens a few feet away, the old windows (two windows in a row) filter much of the noise. The other room with the two single beds was very calm and located between the formerly mentioned room and the hallway. Its windows were orientated to hallway and could not be regularly opened, which made airing this room out a little bit difficult. Each apartment contains its own WLAN-router, which had to plug in on our own as noticed on arrival, but then we had perfect signal and fast internet access. A tip for those arriving by car: You cannot reach the hotel by car, because it is located in a pedestrian zone consisting of many pubs and bistros with outdoor seating. Finding a parking slot nearby is not easy, due to most part of the surrounding streets are reserved for residential parking only and you either have to pay the parking slot by app (virtual parking ticket machine only) or choose a slot in more distant streets where you can also buy a ticket at a physical parking ticket machine. Therefore I dropped my wife and children as near as possible to the hotel (2-minutes-walk) and parked our car in one of the suburban P+R-areas - I chose ”P+R Skalka II” with contains a camera system and costs 50 CZK for the first 24hours and then 10 CZK per hour, which is (in June 2025), which is very cheap compared to parking your car in one of the central car parks). Conclusion: A very nice place with friendly stuff and a good breakfast. If you do not mind walking a little bit with your luggage and if you like enjoying city/night life in Prague, this hotel is a very good option. I would always recommend this hotel for those who are a good walkers.

Great welcoming hotel, awesome location, great breakfast with a large selection every morning! The hotel is in good condition, all equipment in the room works without interruption. Thank you ;)

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

the hotel is clean but basic accomodation. no kettle in the room. breakfast reasonable actually above expectation. about six/seven minutes from train station. near commercial area, not close to attractions. only a few attractive eating places around there.

Hotel location is very good, 10 mins away from the train station. Lots of food, restaurants and near Primark. Walking distance from the main street and access to trams/buses/trains. Buffet selection is good and the restaurant space is big. One of the lifts is not working and waiting is quite long during rush hours. No fitness room or gym facilities.

The hotel requires online check-in before arrival, which was smooth and convenient. The location is excellent—very close to Prague Main Train Station, making it a great choice for those traveling by train. The only downside was the lack of a door tag to request room cleaning. We stayed for three nights without any housekeeping service or amenities being replenished. This is something the hotel should improve on. Thank you.

Room was clean, not much lit. Missing free outlet, or outlet near bed. Only free outlets were one in the enterance room and one in the bathroom. There was a gap under the front door with light from the yard under the door. Internet wi-fi was not fast (down 12 / up 11 Mbit) but stable. TV was showing only 10 german, 2 czech and 1 russian channel. No instant coffee bags, but there was electric cattle, free tee bags (2 fruit, 2 black) and sugar bags. Water taps in the sink and shower are separated, and it takes some time to set required temperature. Not sure if the ladder radiator in the bathroom was working properly when turned on to maximum. Tiles in the entrence and bathroom were cold. Breakfast was delicios and with wide choice.

Отель несколько лет назад был реконструирован, стало лучше, но есть над чем поработать)) как всегда - прекрасные завтраки

It is a decent place to stay but the facilities might be modest, but considering the price they offered, it is still worthy compared to others hostel, it is located in the within the city area, walking distance from a commercial centre called Quadrio, overall quite satisfied with the stay.