Hotel berhampiran Arena Generali, Prague

I stayed in several hotels in Vienna and Prague. All the other hotel breakfasts were good, but this one was an exception. The sausages were dry, and there were no hot vegetables. The location is far from the city centre; it takes about 30 minutes to get to the Old Town. The hotel is clean and tidy, but the soundproofing is only average.

Very good location with plenty of cute cafes and restaurants around. Decent selection for breakfast. Our room was very spacious and clean. Amenities were topped up daily Housekeeping do go around at 9-10 which is quite early for us, so if you don't want to be disturbed until late morning, then please put the sign up

⸻ Unfortunately, the hotel did not meet my expectations. I booked a Deluxe Double Room, but in reality, the room was very small, old, and nothing like the photos shown on the website. The furniture looked worn out and the overall impression was disappointing. The only positive aspect was the convenient location. In my opinion, the price does not match the quality

Hotel within walking distance to subway and supermarket. Nice breakfast and staff. Only issue is housekeeping enters my room without knocking early in the morning.

The hotel requires online check-in before arrival, which was smooth and convenient. The location is excellent—very close to Prague Main Train Station, making it a great choice for those traveling by train. The only downside was the lack of a door tag to request room cleaning. We stayed for three nights without any housekeeping service or amenities being replenished. This is something the hotel should improve on. Thank you.

the staff is designing things to delight you, such as farewell drinks. They would try every opporunity to make your stay happy and memorable. The location is amazing with great views and right in the centre of the city , with walking distance to everything! Dont' hesitate and you will be happy there.

This hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on. The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment. The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet! Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers. WIFI was just about adequate. Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!

Отель несколько лет назад был реконструирован, стало лучше, но есть над чем поработать)) как всегда - прекрасные завтраки

The staff were incredibly welcoming, and I felt relaxed from the moment I arrived. The room was spotless and well-equipped, with a beautiful view from the window. Breakfast offered a great variety of dishes, making my stay truly satisfying and enjoyable.

房間特別乾淨衞生，設施齊全，房間大小合適，酒店環境非常好，門口有噴泉，不遠處的小公園還有很多櫻桃樹滿樹的果子，無人看管，裏面有酒吧，桌球廳，游泳池，餐廳等，停車場也相當好。交通需要步行幾百米到大路上就有電車，公交。