Hotel berhampiran CHIO Aachen, Aachen

This hotel is located in the center of Aachen. Everything is nearby. It is very clean. The food was great also. What we were not very satisfied of was the service. They don't have a refrigerator in the room neither a phone. We called them from an outside line to ask for an extra banket. They asked as to come down to the reception desk to get it or we would have to wait for a while. This does not seem like a room service to me. The next morning we went down to the lounge and asked just for a coffee, since breakfast was not included in our reservation, and they asked us to go outside of the hotel, get one from a coffee shop and bring it to the hotel to drink it. Odd! The other day, in the same occassion they said that we could order one and they would bring it to the lounge for us. All these happened with a very friendly and polite staf. Anyway.

Very spacious room with big windows which can be opened wide. Perfect location in the very city center. 15 minutes walk from railway station. No minibar or refrigerator. Highly recommend to visit Monschau, it's like a fairytale village (1 hour bus, the bus station in 7 minutes from hotel).

All the best. Mister Mohammad helped us too much for late check in.

Everything was great. Location, price, amenities, room size are all perfect. One really minor issue is that staff may knock on your doors for a few times on the checkout date, as they don’t have any checkout procedures, so they don’t really know if you have left your room yet.

I loved the location. Not a bad walk from the train station and heheh you are just at the edge of the good stuff- an old German restaurant next door, the Cathedral a block or 2 around the corner. The bar wasn’t as appealing as some as the other Motel Ones I’ve been too- a little more business feeling. But I’ve come to love the color and decor scheme of this chain. Always super quiet and serene.

All ok . But floor carpet need to change Location is super Good staffs

Location is excellent, right off the square overlooking the cathedral right in the heart of Aachen. Room was nice and large. There was no personal service, didn't see a member of staff at all. we knew a cleaner had been but thats it. Needs modernising. No aircon, small fan was provided but it did not do much to help. No usb socketed power to charge phones near bed. Beds were very comfortable but needs extra pillows. bathroom was excellent.

A good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant. But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day). On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem). I am sure the reception passed the problem on... and then... ignored it! Please fix the problem with the code not working! People want to sleep in the accommodation they booked... not walk around all night... Good luck!

+ Freundliches Personal, kostenlose Parkplätze, Bushaltestelle 200m entfernt - kleines Badezimmer, aber noch akzeptabel

The location for us travelling by train was excellent. It was just several minutes walk. For the price it was a good hotel. We enjoyed the breakfasts. I liked that they had coffee and tea out 24/7, you could buy other drinks and that glasses were provided. The reception staff members were very helpful. The only downside was that we got put on the top floor where there was no elevator so we had to take our suitcases up some stairs.