Hotel berhampiran Taman Retiro, Madrid

Reservé en este hotel especialmente para celebrar la noche de mi cumpleaños. Como había disponibilidad, tuvieron el detalle de ofrecernos un upgrade, así que pudimos disfrutar de una de las suites. A pesar de estar en pleno centro de Madrid, la habitación tenía un ambiente cálido y súper acogedor, casi como estar en casa. Cada detalle hacía que nos sintiéramos especialmente cómodos. La cama era enorme y las almohadas, súper híper cómodas. Me sentía en una nube! El baño era muy amplio y el espejo del lavamanos tenía luces regulables, perfectas para maquillarme. Además, la habitación incluía sauna, un detalle que me esperaba, pero igualmente sorprende cuando lo ves. También nos dejaron caramelos y agua de cortesía. Los productos de baño no sé de qué marca eran, pero olían muy bien. En general, si no fuera porque esa misma noche mi pareja rompió conmigo, definitivamente volvería a reservar. La ubicación es excelente, justo al lado del Parque del Retiro y de la Puerta de Alcalá.

Everything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions. However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration. If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any. Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.

We stayed at the hotel for one night and overall had a very positive experience. The hotel is quite large and conveniently located slightly inside from the main street, in a quieter inner area. This actually makes car access very comfortable and convenient. The room itself was great — blackout curtains (which are very important for good sleep), a comfortable mattress, and everything felt clean and well maintained. The service was also good and professional. For a short stay, the price-quality ratio is absolutely fair. Overall, we were satisfied and would consider staying here again.

Bit hard to get to/from the airport they do have shuttle services but its a lil tricky navigating the site plus they are only available between certain hours of the day. Its in the middle of nowhere. Just industrial area and other hotels. Which forces you to dine in, breakfast is decent, but dinner was bad. Feel like the food in general is cheap, but charged at a premium. Poor quality ingredients for what you are paying for. I dont expect a mcchicken burger at 18euro. I expect a real chicken breast. Not mechanical blended meat. Other than that the place is actually really nice. Im a fan of that Scandinavian minimal look. Next time i would actually still stay here but just taxi to a nearby restaurant or uber eats some nicer food instead of dining in. Staff were lovely and helpful. Decent gym too. They need slightly heavier weights but you can get a good work out with thats there. I may of got swindled as I ordered a double and they put the singles together. I didnt want to make a fuss but look out for that.

Good hotel room, very nice morning buffet with lots of different dishes. Hotel's restaurant at late night also serves pretty fancy food. Also, I really loved the free water and drink dispenser there. Got myself lots of free hot milk and fruit flavor water there. Would really recommend this place!

This review is not about the €9 breakfast charge. I paid for the breakfast because I had eaten it. This review is about how I was treated afterwards. A simple misunderstanding over breakfast escalated into one of the most unprofessional hotel experiences I have ever had. After I politely suggested that the hotel communicate its breakfast policy more clearly to avoid similar misunderstandings in the future, a staff member, Yansel, began shouting at me from outside the hotel, called me back inside, repeatedly accused me of “trying to play with him,” raised his voice throughout the interaction, claimed that he was the manager, refused my request to speak with the General Manager, and aggressively handled my personal belongings. He pushed and kicked my luggage towards the exit, damaged my bags, repeatedly shouted at me to take my belongings and leave, and I also felt mocked while trying to communicate in English instead of being treated with patience and professionalism. As a solo female traveller, I found this behaviour intimidating and completely unacceptable. Guests should be able to raise feedback respectfully without being shouted at, aggressively confronted, or having their belongings handled in this manner. I later spoke with Raul, who was professional, apologised for the way I had been treated, acknowledged that there had been been a misunderstanding regarding the breakfast, confirmed that I was entitled to leave my luggage after check-out, and informed me that Yansel was not the General Manager or the manager. I appreciate Raul’s professionalism. However, that does not change what happened. Based on my experience, I would not recommend staying at Hotel Mayerling Madrid. There are many hotels in Madrid where guests can expect to be treated with professionalism and respect. In my experience, this was not one of them. As a solo female traveller, I did not feel safe after the way this situation was handled. For that reason, I cannot recommend this hotel and would encourage other travellers to consider alternative accommodation.

We had a wonderful stay at this hotel. The front desk staff were very friendly, welcoming, and helpful throughout our visit. The hotel room was exceptionally clean and well maintained, which made our stay very comfortable. One of the highlights was the stunning rooftop view it was absolutely beautiful and added a special touch to our experience. We enjoyed our stay very much.

I had a fantastic stay at Petit La Latina. The property was exceptionally clean and well-maintained. A special mention to the customer service team, who were incredibly helpful and attentive throughout my visit. It’s excellent value for money given the quality and location. Highly recommend!

This hostel offers a very good balance between price and quality. The room, bathroom, sheets, and towels are clean. The location is very central, yet it is completely quiet on the third floor. Check-in may be complicated for non-Spanish-speaking guests, as you do not receive any information prior to arrival. Shampoo and shower gel are provided. The air conditioning is new and works very well. This place opened in 2023.

I could say it good but showers are the army or prison standard showers. No way to use it.