Hotel berhampiran Muzium Mannerheim, Helsinki

Fantastic location and a very comfortable hotel. Excellent service. My only complaint was having to pay 25 euros to use the sauna during the day so we didn't - think at the price we paid for the room it should have been included, but otherwise perfect. The breakfast options were unbelievable.

Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you

Scandic Helsinki Hub has been my go to hotel since 2022. This Economy King Room without window is the first i tried and i really think it helps with the midnight sun that Finland is having during summer. It has rooftop windows and there are retractable blackout curtains controlled via the wall to help darken the room if you think the sun is too much, got dark only at 11pm but not completely dark. Breakfast is the typical European breakfast and really love the yoghurt with the optional berry mix. Lovely hotel!

We reached at midnight due to a delay in our flight, and there’s no staff around at all. After finding clues, we found out we had to check in on our own in the machines provided. There could have been better signage to point out this or chat to the travel agencies, especially during hours that there’s no staff around to prevent wasting time. There’s no cleaning given to the rooms on days 1& 2, and cleaning will be done on day 3, so if you stay just for 2 nights? Bummer like ours. However, to our surprise, the trash bin in the toilet was not cleaned, and there’s even blood there! It was a very unpleasant experience for us. It’s one thing not to clean for 2 nights, but at least make sure everything is properly cleaned! We found out on our own also that there’s free storage, but you had to activate it correctly before checking out; otherwise, it would not work. Thankfully, we found out about this on time; otherwise, we would incur charges and hassle to keep our luggage in luggage services elsewhere since we would not be able to keep things inside the room without a card issued by the machine. Again, it’s one thing to do everything automatically, but you must inform customers first on this. Hotel location was great. Not so far from metro and tram station. At midnight, tram was still working from the central station to the hotel side thankfully as metro has closed for the day. I have not tried the metro since tram is more convenient to go to the sightseeing places.

Great location. Just 5 mins from the central station. Recommend to bring your own shampoo and conditioner as there was only one shower gel (also can be used for shampoo). Breakfast was great.

We had a wonderful stay at Hotel Everything exceeded our expectations. The room was very clean and well-maintained, and the location was perfect—close to everything yet still quiet and comfortable. The service was outstanding, with friendly and attentive staff who made us feel very welcome throughout our stay. The amenities were also great, offering everything we needed for a relaxing and enjoyable trip. As a couple, we especially appreciated the cozy atmosphere and thoughtful details. Highly recommended, and we would definitely stay here again!

Everything was fine. Quiet, you sleep very well. Comfortable mattress, room spacious enough and well cleaned. Breakfast as we expected. Good variety. Very close to the airport and the free shuttle is really a plus. Recommended

家族旅行でトリプルルームを利用しました。 部屋の中に洗面台はありますが、シャワーとトイレは共用でした。 部屋の中が少し埃っぽいような感じがしましたが、窓を開けて換気ができるので問題ありませんでした。 水回りはとても綺麗で、下水の臭いなども気になりませんでした。 シャワーは1室しかありませんが、タイミングを見て入れば大丈夫です。 タオルは部屋にバスタオルとフェイスタオルが1枚ずつ、ボディソープとシャンプーが備え付けでありました。 共用のキッチンがとても便利で、スーパーで買ったものを調理して食べることができました。 コーヒーや紅茶のサービスもありました。 チェックアウトの際に廊下に荷物を置くことができ、預かってもらえました。 またヘルシンキに訪れることがあれば是非利用したいです。

I love this place! If i ever come back to Finland i will definitely stay here again. It’s right in the city centre and walking distance to the main city’s attractions . You can even walk to Senate Square!! The place itself is very clean, very complete with kitchen appliances which and also Muslim friendly as it got bidet… it is easy to check in with the code as well!!

The location of this hotel is excellent, the room is spacious too. It is right on top of a Vietnamese pho shop, before the Solo Sokos Hotel Torni. It distributes its door code via email and can only be use after 4pm. The door code is used for the door entering the building, the elevator to your floor and to enter your room. So one must be extremely careful when you leave your room, if you forget anything, it's gonna be troublesome. This hotel is closed to a shopping mall called Forum with eateries inside. In Helsinki, buffet is very popular, especially the sushi buffet, I wonder why :)