Hotel berhampiran Hentian Trem Wacken, Strasbourg

Conveniently located in the city centre and within walking distance of most attractions. The room was sizeable and comfortable for a couple, with enough room to open up two luggage bags on the floor. We were also pleasantly surprised with a goodie bag of local treats (chocolate, cookies and honey) in a reusable tote bag.

Very spacious room . Love the hotel location. Hidden away from the busy streets. Breakfast is not too bad. The river cruise is just located infront of the hotel. The Notre-Dame cathedral is just minutes of walk away . Many museums around us. Many lovely restaurants and shopping streets just minutes away. Will definitely come back and stay again.

The hotel is under renovation... not mentioned when booking, a bit dissapointing. And during our stay, there is equipment for the worker but I don't see anybody working at all... confusing.

One of the strangest hotel I stayed. I've visited 21 European Country so far, but this hotel was quite different from the previous ones. Firstly, the check-in process was annoying. The woman in the reception told us that we would not be able to have the key of the apartment before 3 pm, which had been officially anounced. That was understandable. However, the woman at the reception could have been more polite. Furthermore, they asked us to fill out a form although she had already asked our personal information. There was no air conditioning at the reception desk but we had to spend time over there despite the extremely hot weather. After 3 pm, more than 10 people were waiting in front of the desk in order to collect the key of the apartments (havasız küçücük bir alanda)... Finally, it was our turn, they told us that we had to pay a deposit for 50€ (if we break anything in the apartment) and they told us this can happen. Ok, maybe it happened before but although I stayed in apartments more than 8-10 times (in different European countries), I've never encountered a policy like this. Apparently, they came up with a ”genius” policy that no other apartment I have stayed in across Europe has ever had. As a bonus, there is a sign inside the room: ”if you forget to clean the kitchen, we charge you with 15€”... Also, inside the room, there was no enough rack to put our luggages on.. Even if the room was clean, and the location was good enough, this apartment/hotel will be a place I never want to stay again...

Our stay was incredible! The view from the hotel was breathtaking, and the entire property was spotless. The room was spacious and comfortable, making it a perfect place to relax after exploring the area. The staff truly went above and beyond—they were friendly, helpful, and even surprised us with free cookies! They also gave us great tips on places to visit, which made our trip even better. We’d definitely book here again if we ever come back. Highly recommended for anyone looking for a clean, spacious room with excellent service and an amazing view!

Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know. First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night. Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out. On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.

Honestly one of the worst hostels I’ve stayed at in Europe. The reading light at my bed didn’t work and it never got fixed even after I told the staff. The rain shower was impossible to adjust — the water was way too hot. No hair dryer available either. The bed also had a weird sticky smell which wasn’t pleasant. Pros: Location is great, easy walking distance to main attractions like Notre-Dame de Strasbourg. The building and neighborhood look nice. Common space atmosphere is great and hype. Average service from teenager staffs.

The aparthotel is situated very close to Strasbourg main train station. You can also easily walk to the old town district from the aparthotel in less than 10 minutes. Nice things: - Water dispenser in the lobby to fill up your water bottle. - Heat radiator in toilet, keeps you warm when you step out of the shower. Thing to call out: - The curtains for the room dont fit the window, because our windows were slanted, the curtains couldn't fully black out the window. When inspecting the curtain lines and the curtain itself, you can tell 100% that the wrong curtain is used for the curtain lines because it wont fully use up the curtain lines when the curtains are drawn. - The shower curtains are too long/loose for the showers in the bath room, when showering you can almost feel the shower curtains touching you all the time. I hope the shower curtains are actually clean; otherwise it'd be pretty disgusting to have them in contact with my skin. - The air conditioning is not adjustable.  - Water kettle is oily, makes boiled water look disgusting. Likely due to misuse by a previous guest. - Laundry is not free, requires 4/5 EUR per wash. - Requesting for towels/exchanging towels also cost money.

Aunque en general el apartamento estaba  limpio olía a humedad. El apartamento tiene lo  imprescindible para cocinar. En recepción  fueron muy amables. El desayuno para mi gusto sin excesiva variedad para el precio, aunque más que suficiente

Love the service there! The staff at the reception were amazing but the place does not resemble the photo, it's a lot smaller and less new but there's cooking utensils, pots, stove, and microwave but just looks very different from the picture so it was unexpected. It's just 10mins walk to the train station which is very convenient! 20-25mins walk from attractions