Hotel berhampiran Rumah Soho, Birmingham

So convenient for everything!  We had an earlier check in than we expected. Met friends at Brindley place and enjoyed a weekend with friends. Breakfast was great, with a lot of variety, friendly staff and options for all diets.  Parking was super close and relatively good value considering the location. Beds were very comfortable and the bathroom well appointed with White Company goods.  No noise from neighbours so all in all a really good choice.

The hotel is conveniently located, the staff is professional and friendly. Spacious bathroom and large comfortable bed. Toiletries quality is also noteworthy.

Great location – about a 5–6 minute walk from the train station, and Chinatown is right outside the hotel, so it’s very convenient for food and getting around. The room was quite spacious, which was nice since I stayed here with my partner for a Valentine’s Day trip. That said, the facilities feel a bit outdated, and the water pressure and temperature in the bathroom weren’t very stable.

Location is perfect. It is in the city center. Next door is Grand Central shopping mall and Bullring. And the New Street Train station is below Bullring. Chinatown is only 10 mins walk away. We have booked a 2 single-bed room and the beds are very narrow and soft mattresses. However the room is clean. You are required to inform the reception to have the room clean up which is a bit strange. And the reception doesn't usually have someone attend. You will need to ring the service bell in order to have someone to help. The key cards sometimes is a problem. The reception could only issue one key card when we checked in. And we only be able to issue the 2nd card the next day. I think it might be the problem with the system.

Really great hotel. My first time and I enjoyed it. Very comfortable and location is A1. Would definitely stay here again. Staff friendly too.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

The hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.

The hotel looks a little tired and in need of bringing up-to-date. Access is via an alleyway that isn’t the best smelling! Service at check-in was disappointingly slow with one receptionist not being aware of 4 people in the queue.  The hotel lifts - there were 2, although 1 broke down soon after check-in - cover 9 floors and are exceedingly slow. I actually found it quicker to walk up and down the stairs to my room on the 3rd floor.  The room itself was spacious, with hanging space, an ironing board, kettle, comfortable bed and a decent bathroom  and good shower.  The big letdown was the antiquated single glazed window that allowed road noise to permeate through - road sweepers and bin men.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.