Hotel berhampiran Pantai Kemala, Balikpapan

Kamar bagus kebersihan dan kerapian juga, serta pelayanan yg ramah. Hanya saja fasilitas yg terdapat di aplikasi ada yg tidak sesuai dengan aslinya

Nice hotel to stay in Balikpapan, location litte bit unique because going high from mainroads, breakfast also unable to request eggs.

This is my second time staying here, and once again, I had a pleasant experience. The room and bathroom were clean, and the facilities were excellent. The breakfast offered a good variety of food, though I hope to see improvements in flavor in the future. Additionally, I noticed that some of the beds are a bit worn and no longer as firm as they should be—hopefully, this can be addressed. Overall, it's still a great place to stay

Hotel was tired and staff are inexperienced in the hospitality industry. Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while. Room decor was pretty basic with basic laminate flooring. In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water. Room internet was also extremely poor and I gave up after half an hour of trying. Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie. Breakfast section also smelled like a massive cigarette factory as there were smoking sections. Upside: Great location as part of a mall development. There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups. Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling. This hotel is a very stark contrast to the mercure semarang where we spent the previous night.

Awesomee ! Saya mempunyai masa yang sangat baik di sini. makanan juga sedap dan kakitangan juga baik hati

Book the location because of the location, next to mall and use the gym. Facilities provided are all there, nothing to pick on. Especially love the gym location. the breakfast is great, love the coffee and tea brew in the 'sock'. Good selections. Staffs in front desk to fnb, etc are polite and kind. Room is of decent size, basic for the price paid. It is clean in general. The toilet needs serious renovation. Taps, showers are OLD, accumulated rust, layers of molds at back of sink. The shower walls are all dirty between grout lines. It is clearly years of accumulated dirt and moisture that cannot be removed anymore. It needs serious revamp. I should have taken pictures of the shower, afraid I didn't think of it.

Grand Tjokro Balikpapan is a comfortable and modern hotel, suitable for both business travelers and families. The location is quite strategic, offering easy access to the airport, city center, and various dining and business areas in Balikpapan. The rooms are clean, well-maintained, and designed in a modern style. The bed is comfortable, the lighting is good, and standard amenities such as air conditioning, TV, and a tidy bathroom make the stay pleasant and relaxing. The hotel offers good facilities, including a swimming pool, restaurant, and meeting rooms, which are ideal for business events or casual stays. Breakfast provides a decent variety of dishes with good taste and neat presentation. One of the highlights of this hotel is the staff service. The team is friendly, responsive, and helpful from check-in to check-out. Overall, Grand Tjokro Balikpapan delivers good value for money and is a reliable choice when staying in Balikpapan.

Lokasi hotel ditengah kota ..dekat dengan mall ..cukup berjalan kaki sudah sampai. Terdapat kolam renang dan fasilitas room service yang ramah.... Nampaknya sarana prasarana sudah banyak perbaikan

Blood stains remained on the pillowcase and the bedding didn't look clean. The cleaning condition wasn't bad, but it seems to be old. Maybe because it's the room next to the main road, it was noisy with cars and motorcycles at night. Soundproofing doesn't seem to be good either. Breakfast was neither good nor bad.

pertama dapat kamar ada kecoa, bau dan super lembab😢 padahal dah 2x nginap disini dpt unit yg aman tapi minta ganti resepsionis dan untungnya bisa diganti terus kamar yg sudah di ganti bermasalah di ac kamarnya yang ga dingin sama sekali😢😔 tapi untungnya lokasi apartemen strategis jadi mudah kalau mau kemana mana