Hotel berhampiran Muzium Kubu, Chennai

It was a nice experience and quality service provided by hotel staff. We stayed for 2 nights. The food in Hyatt regency was nice. That was the best Indian food we ever tried. Special thanks go to front desk officer Ms Saraswathi, and concierge Mr Daniel, Mr Vijay , Mr Rajini. Also food the spic restaurant are amazing, special thanks to restaurant staff Mr Arindam, Mr Rajesh & Mr Kartik. Overall Hyatt Regency staff make extra miles to make our stay an amazing and memorable holiday. Planning to travel again with kids.

Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins. Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages. Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for! Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him. Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette. Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day! Myself and my husband had a truly wonderful time at The Residency Towers, Chennai! We will surely return. My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.

It's not that great. They need lots of improvement in service and the rooms need some renovation as the wardrobes n carpets look old. it will also be better if they use some room freshener or candles with fragrance as the room doesn't have a pleasant smell. Overrall, it's not that great for a premium hotel.

Its such very peaceful place and great environment, the sus chef mr anand was very helpful and kind to us , the Manager ajith  also helped us alot , such a great team . Opinion-  1.please change the bunk bed otherwise everything was good . 2. The payment method please give us cash option cause we foreigner can’t use g-pay (*we forget our card )but the manager helped us to settle the issue  Thank you Marriot Team 🙌🏻💯

Excellent service by Taj staff, smooth check in, restful nights. Security team very friendly, responsible and helpful . Buffet service the coffee and tea beverage can be better too diluted. Needs improvement. All staff helpful and forthcoming. Rooftop and in room svc is good, enjoyable in days when you don’t want to eat out. The team members of Mr Yabesh and Tejkumar are excellent. Looking forward to my next stay. Thank you

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

A very ordinary hotel IMO!! The pillows had molds. The room service was prompt though. Breakfast buffet spread was pretty decent and tasty. If you are looking for a five star experience within your conservative budget, try The Accord Metropolitan in T Nagar.

I would definitely return here. Overall, very good value for money.   The breakfast daily and the staff were truly exceptional.  The room was good, everything worked and in-room dining that is 24/7, was excellent.  We arrived at 2am and the food, at that time, for famished travellers was truly appreciated. Thank you Holiday Inn.  You have excellent staff and hope you are valuing them.  Staff farewelled us on our last day!!   I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.

The room is a total disappointment. Check in on 3-June-2026 for room 2066 (not to sure), change to 1004 and on 5th night, change again to 1020 due to beeping noise as the door is unable to close properly. My colleagues, Rasal PM and Muhamed Ali (2064 to 2020) either have only hot water and disappointing room.

The location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.