Hotel berhampiran Muzium Residensi, Lucknow

The property is excellent with the old world charm.  Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.  However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room.  The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.  Overall a pleasant stay.

Everything about the property is top class, location, hospitality, food, rooms, cleanliness, everything is good. Only thing is that there is no valet parking and the parking space is shared with blink-it warehouse.

Had an excellent stay at Crowne Plaza! The hotel exceeded expectations in every aspect. The rooms were elegant, spacious, and impeccably clean, providing a very comfortable stay. The staff was warm, professional, and attentive, ensuring that every need was taken care of promptly. The dining experience was outstanding, with delicious food and a wide variety of options. The facilities were well-maintained, and the overall ambiance was luxurious yet welcoming. I highly recommend Crowne Plaza to anyone looking for a premium hospitality experience and would gladly stay here again.

During my recent stay, I had the pleasure of dining at the hotel’s restaurant, and I must say, the service exceeded all expectations. From the moment I entered, Anamika welcomed me warmly, making me feel instantly comfortable

I stayed one night at the hotel as a solo female traveller as I had a late plane and was meeting my friends the next day. The place was comfortable and clean and easy. The hotel super close to both the international and domestic arrivals (steps away). If you’re coming from international you just come out and turn right and you will see it (domestic, turn left). Being in an airport the hotel has to scan your bags when you arrive. The AC was great as it was quite hot in lucknow! My room was quite close to reception so I used earplugs at night to sleep as you could hear the doorbell. With the earplugs I had no issues!

Everything is great except the staff at reception.they r not welcoming and rude .they dnt understand the value of customer…they need to change their attitude towards customer.

I've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.

Hyatt doesn't need a review anymore. Everything was perfect.

Average 4 star hotel in gomti nagar area of city. Limited amenities with average quality rooms. Breakfast is good