Hotel berhampiran Gunung St. Thomas, Chennai

The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.

Stayed 4 nights at The Residency Towers, Chennai early May 2026. Hotel looks grand and clean. Very convenient location if you are a shopper! 'Off' pick drive to International airport about 20 mins. Staff are very kind, polite and helpful. Staff at main door entrance always greet with a smile and are willing to collect your luggages. Breakfast spread with commendable! Many options from South Indian (fresh and on the spot) made dosa, roti, Mediterranean food staple like hummus, pita bread, healthy sandwiches, juices, filter coffee! pastries, cakes, porridge.. more than one can ask for! Special mention about Mr Deeraj. Deeraj made every effort to make my stay memorable after I had issues in the first room assigned to me. Dheeraj personal inspected the next room and assured to make my stay a good one, and he definitely did! Dheeraj visited me in the restaurant to speak to me personally about my dissatisfaction about the first room which is very commendable in ensuring guests are well taken care of. Dheeraj even gave me an upgrade! which was very kind of him. Another mention is Anand who collected my luggages. He was on full spring and energy in his work! He has very good working etiquette. Another shout out to Krish and Ashwin from the restaurant! They were very sweet and friendly to make our mealtimes enjoyable and their lightheartedness full of spirit really made my day! Myself and my husband had a truly wonderful time at The Residency Towers, Chennai! We will surely return. My only comment is, I expected all rooms to have been updated and renovated as advertised on their website, but unfortunately only couple of floors.

Where do I begin? Travelling with a toddler is no easy task, and the team at Taj Connemara made it worthwhile, smooth, and exciting. It all began with Ms Jasmine who religiously followed up with all our requests and requirements for childproofing the Heritage Room we stayed. From additional mineral water bottles, bumpers on furniture, soft toys for bath, and an excellent baby cot, Ms Jasmine coordinated with her ground team and got everything ready before we checked in. The icing on the cake was the remarkable welcome gift for our daughter consisting of excellent baby skincare products from an established brand.  The stay itself was fantastic with a cosy room, abundance of toiletries, and exceptional breakfast. Shoutout to Mr Baskaran for attending to all our breakfast requests for our daughter. The baby dosa was a hit!  Located in a prime spot in Chennai next to Spencer Plaza and the newer EA Mall, Taj Connemara is strategic. Travel to major shopping centres and traditional clothing stores was made easy.  Last but not least, the hospitality and polite service offered by the staff of Taj Connemara was nothing short of amazing. They made our short trip to Chennai a memorable one and we look forward to coming again very soon!  Kudos to everyone at Taj Connemara for ensuring my family and I have a great time at your hotel.  Regards,  Linges

Its such very peaceful place and great environment, the sus chef mr anand was very helpful and kind to us , the Manager ajith  also helped us alot , such a great team . Opinion-  1.please change the bunk bed otherwise everything was good . 2. The payment method please give us cash option cause we foreigner can’t use g-pay (*we forget our card )but the manager helped us to settle the issue  Thank you Marriot Team 🙌🏻💯

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

I would definitely return here. Overall, very good value for money.   The breakfast daily and the staff were truly exceptional.  The room was good, everything worked and in-room dining that is 24/7, was excellent.  We arrived at 2am and the food, at that time, for famished travellers was truly appreciated. Thank you Holiday Inn.  You have excellent staff and hope you are valuing them.  Staff farewelled us on our last day!!   I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.

It was nice stay I. Chennai , good location , staffs are supportive and friendly , lots of shopping malls and entertainment near by , Overall very good hotel for reasonable price .

good services and location. silent atmosphere good food and variety of breakfast. the only problem was that in online booking it is shown smoking is allowed where in it is a non smoking property. should change it becomes difficult for smokers

My recent stay at Novotel was truly delightful. The property is beautiful, well-kept, and offers every comfort a guest could ask for. From check-in to check-out, everything was smooth and well-organized. I’d like to give special appreciation to Miss Kulvir Kaur for her remarkable hospitality. She was incredibly courteous, attentive, and ensured that all my needs were taken care of with a smile. Her professionalism and genuine warmth made me feel valued and truly enhanced my overall experience. It’s people like Miss Kulvir who make a hotel stay feel more personal and memorable. I sincerely thank her and the entire Novotel team for their excellent service. Looking forward to returning soon!