Hotel berhampiran Masjid Thousand Lights, Chennai

My recent stay at this hotel was nothing short of extraordinary. From the moment I arrived, I was welcomed with warm hospitality and seamless check-in, setting the tone for a truly relaxing experience. The room was immaculate—spacious, beautifully designed, and equipped with every modern comfort. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the views from the window were simply stunning. What truly stood out was the attention to detail and service. The staff were consistently courteous, attentive, and always ready to go the extra mile to make my stay memorable. Whether it was housekeeping, concierge, or restaurant staff, everyone delivered exceptional service. Dining at the hotel was another highlight. The food was delicious, with a wide variety of options, and the presentation was top-notch. The breakfast spread, in particular, was impressive. The amenities well-maintained and added to the luxurious experience. It felt like a perfect blend of comfort and indulgence. Overall, this hotel exceeded my expectations in every way. I would highly recommend it to anyone looking for a premium, hassle-free, and truly memorable stay. I’m already looking forward to my next visit!

Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome. There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out. The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards. I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India.

A good choice overall, with excellent cleanliness standards. The only area that needs improvement is the breakfast buffet. Compared to last year, the food quality seems to have declined. Even the filter coffee and tea have lost some of their original taste and authenticity. I hope the management will consider restoring the quality that made the dining experience so enjoyable in the past.

Its such very peaceful place and great environment, the sus chef mr anand was very helpful and kind to us , the Manager ajith  also helped us alot , such a great team . Opinion-  1.please change the bunk bed otherwise everything was good . 2. The payment method please give us cash option cause we foreigner can’t use g-pay (*we forget our card )but the manager helped us to settle the issue  Thank you Marriot Team 🙌🏻💯

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

The room is a total disappointment. Check in on 3-June-2026 for room 2066 (not to sure), change to 1004 and on 5th night, change again to 1020 due to beeping noise as the door is unable to close properly. My colleagues, Rasal PM and Muhamed Ali (2064 to 2020) either have only hot water and disappointing room.

I would definitely return here. Overall, very good value for money.   The breakfast daily and the staff were truly exceptional.  The room was good, everything worked and in-room dining that is 24/7, was excellent.  We arrived at 2am and the food, at that time, for famished travellers was truly appreciated. Thank you Holiday Inn.  You have excellent staff and hope you are valuing them.  Staff farewelled us on our last day!!   I did not give five stars for cleanliness as the toilet seats could/ should be cleaned better.

Location, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.

good services and location. silent atmosphere good food and variety of breakfast. the only problem was that in online booking it is shown smoking is allowed where in it is a non smoking property. should change it becomes difficult for smokers

My recent stay at Novotel was truly delightful. The property is beautiful, well-kept, and offers every comfort a guest could ask for. From check-in to check-out, everything was smooth and well-organized. I’d like to give special appreciation to Miss Kulvir Kaur for her remarkable hospitality. She was incredibly courteous, attentive, and ensured that all my needs were taken care of with a smile. Her professionalism and genuine warmth made me feel valued and truly enhanced my overall experience. It’s people like Miss Kulvir who make a hotel stay feel more personal and memorable. I sincerely thank her and the entire Novotel team for their excellent service. Looking forward to returning soon!