Hotel berhampiran Gerbang Keamanan, Milan

Great location and easy to check in and out. Took about 5 minutes to walk into centrale station and back. It is fully equipped with great amenities. All you need to get up and go, they also offered free coffee from a machine which was a life saver for an early morning flight. Clean and nice.

It’s a beautiful property! The room size was spectacular with 2 separated bedrooms, and the staff was very kind and welcoming. The only downside was the breakfast, which could offer more variety. The breakfast served in the room facing the canal was quite limited, so we ended up requesting to have breakfast in the chandelier room on our second day, which was a much better experience. Be prepared for some steps ;)

Location is great, close to the Milano Central station. I tried a couple of restaurants around the hotel, it was very nice.  Hotel room is too warm for us, we cannot adjust the temperature in our room. The staff said the temperature is not adjustable as set by the government. Luckily, the window is openable, we got some cool air from outside.

Quite a walking distance - 17min from Milano Centrale especially the pavement isn't that level. Initially, we were surprised to see only plastic cups, no kettle in the room. Checked with reception and they actually can provide kettle and tea/coffee sachets. They were generous to provide complimentary teas of various choices and coffee. Overall, the stay is fine for 3pax.

The location is good, it is near Naviglio Grande where is beautiful and many restaurants around. The staff are nice, they are very helpful to call taxi and even contact the hospital when my son was sick in one night. The cleaning staff is responsible and tidy the room good.

The room was basic but clean and good enough for our three night stay. We walked into the city centre (about 25 min) and we enjoyed wandering around the neighbourhood. Lots of cafes, restaurants and supermarkets nearby. It was a great location.

The only criticism I have is of the odd layout of the buffet breakfast - it’s in 3 separate places. No one explained to us how it worked and that the main part of the buffet was in a separate room which we didn’t discover until our final breakfast

I had an absolutely fantastic stay here. The location is excellent, and for the price I paid, it was an incredible bargain. The hostel is very well maintained, with comfortable and spacious rooms, already-made beds, complimentary towels, and convenient charging points at each bed. We also had lockers in the cabins. One thing that really stood out was the complimentary breakfast, including free croissants. I have stayed in many hostels and rarely come across such thoughtful extras. The staff were exceptionally friendly and welcoming throughout my stay. Ms. Valeria was particularly helpful during the check-in process, and another gentleman wearing glasses was also very kind and attentive. They were always willing to assist and made me feel genuinely welcome. The facilities are excellent as well. The bathrooms are clean and equipped with hairdryers, and there are washing and drying facilities available for a very reasonable fee. Guests can also store their luggage for just €2 per day, which is by far the cheapest luggage storage option I have found in Milan. Overall, I had a wonderful experience and would happily stay here again. The combination of great service, fantastic location, excellent facilities, and outstanding value for money makes this place an easy recommendation. I look forward to coming back in the future.

The wifi was incredibly bad. I had no reception in the room just at the door! The body wash was empty and never filled up even after another housekeeping. Shampoo is bad, most likely the same they put into the body wash. Room was clean and comfy

Overall, everything was good. The hotel is well located in the city center, making it very convenient to walk and get around. However, the housekeeping staff lacked a service-minded attitude. When I arrived, my key card didn’t work. I politely asked a housekeeper who was cleaning nearby for help, but she responded rudely and told me to go to the reception in an unfriendly manner.