Hotel berhampiran Lima, Milan

Andrea, the PR manager, is definitely the best I met in Milan, Bologna and  Parma. He is extremely helpful with excellent hospitality. Thanks to him for avoiding the traffic congestion due to a concert at Duomo and arrange for us a direct transportation to airport at a reasonable price.  Andrea is definitely a good reason for us to come back to Milano more often and stay in this hotel.

I stayed at Ostello Bello - Milano Duomo for two nights, and it was an amazing experience. This is the best hostel I’ve stayed in. The location is very accessible, with fast-food restaurants, malls, tourist attractions, and the metro all nearby. The place is very cozy and has a warm, welcoming atmosphere, which made me feel comfortable right away. The receptionists were very kind and accommodating. I arrived very late, around 1:40 AM, but they still welcomed me without any issues, which I really appreciated. My room was also great, clean, and comfortable, with a private bathroom that made my stay even more convenient. They also offer free drinks like coffee, tea, and water, along with some nice amenities. Overall, I would rate this hostel 10/10 and highly recommend it to anyone visiting Milan.

It’s a beautiful property! The room size was spectacular with 2 separated bedrooms, and the staff was very kind and welcoming. The only downside was the breakfast, which could offer more variety. The breakfast served in the room facing the canal was quite limited, so we ended up requesting to have breakfast in the chandelier room on our second day, which was a much better experience. Be prepared for some steps ;)

Quite a walking distance - 17min from Milano Centrale especially the pavement isn't that level. Initially, we were surprised to see only plastic cups, no kettle in the room. Checked with reception and they actually can provide kettle and tea/coffee sachets. They were generous to provide complimentary teas of various choices and coffee. Overall, the stay is fine for 3pax.

The location is good, it is near Naviglio Grande where is beautiful and many restaurants around. The staff are nice, they are very helpful to call taxi and even contact the hospital when my son was sick in one night. The cleaning staff is responsible and tidy the room good.

It was great value for money. The staff was pleasant and it was easily accessible as well.

The location is very convenient and the breakfast, staff services and respond is great. The room is clean and modern. Only downside is there is no complimentary water or water refilling within the hotel but there is a local supermarket next to it and will be a bit doggy during the night as there is a group of teenagers sitting next to the hotel during the night.

The only criticism I have is of the odd layout of the buffet breakfast - it’s in 3 separate places. No one explained to us how it worked and that the main part of the buffet was in a separate room which we didn’t discover until our final breakfast

The wifi was incredibly bad. I had no reception in the room just at the door! The body wash was empty and never filled up even after another housekeeping. Shampoo is bad, most likely the same they put into the body wash. Room was clean and comfy

Overall, everything was good. The hotel is well located in the city center, making it very convenient to walk and get around. However, the housekeeping staff lacked a service-minded attitude. When I arrived, my key card didn’t work. I politely asked a housekeeper who was cleaning nearby for help, but she responded rudely and told me to go to the reception in an unfriendly manner.