Hotel berhampiran Menara Loceng San Marco, Venice

Location very near to train station, good for us with heavy luggages.  Horrible experience to have to use own room private toilet, which is not in our room, but located at our upper floor… Toilet is extremely small, even for Asian, just wonder how European can fit into this toilet. Ss the toilet is extremely small, the shower curtain will stick to your body all the time while you are showering.  In our room, no toilet available but there is a complete kitchen. However, there isn’t any cooking utensils, cup, plate, or even simple kettle there. Your information about local hotel tax is €2 / pax, but the counter lady was trying to collect €3.50 instead! Very terrible experience and we stopped bathing and plan to bathe only in Milan …

The hotel was nice and clean; in the room, there was a mini fridge and an AC, which was handy. The bathroom was spacious and there was toiletries. The only negative thing about the room was the bed; the mattres was too flat and the bed base made a lot of noise every time you turned around/lay on the bed. Breakfast is served at the hotel; it's simple but abundant. The hotel clerks were always super polite and helpful. The hotel is located near Marco Polo Sq and you can walk to most places. Super recommended.

Excellent location with very clean rooms. Rooms are small but normal for Venice. Hotel offers luggage storage before and after your stay, provides WiFi and your stay includes breakfast with excellent choices, including warm fresh croissants. Amazing bar and restaurant directly across hotel to your right as you step out the front door with some of the best chefs and food I have ever tasted. Reception desk staff could be more friendly. Only one staff member had a good personality and always happy to help with a smile. My hats off to him, every guest loved him. That being said, all the staff members of the hotel were helpful and competent.

Great location relative to city centre; wonderful rooms and great selection for breakfast

Fantastic location in the heart 💓 of Venice 4 minutes walk to main attractions such as piazza San Marco. the Rialto Bridge and many more. Great hotel for the value. Very nice and friendly staff.  Spacious rooms. I recommend it  💯  Will return

Queue for breakfast was long. I was told I had to pay the room tax in cash but I had no cash. Cash was not mentioned in my booking. Wanted to pay by card but had to get cash. Mosquitoes in my room on first night. Lift wasn’t working on the day I checked out yet no one told me of this and there was no offer to help me with my bags. Room was clean and comfortable and quiet.

The male staff working in morning is super nice . room is bit small for 2 people. Location is excellent, 🏨 is in the middle of the town . It is adjacent to supermarkets and restaurants. But , the air conditioning in my room 27 was not working well during my stay...

My flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it! Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic. The hotel is convenient if u r around San Marco square or you always have to go to bathroom. If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.

Great location nearby Saint Mark's Basilica The included breakfast is good with coffee machine, breads, cereals, yoghurt, bacon, sausage, potatoes At night in January even with the heater turned on it got cold, the blanket is very thin

The staff at Dona Palace were so friendly and helpful. The garden area for drinks is a real bonus, has it's own boat docking pier which means you can easily see all the gondolas going by. The room was lovely too, with plenty of room and we had a lovely view over the garden area. Breakfast was fabulous, a good range of continental style options plus hot options as well, the staff covering breakfast were also lovely and friendly. Very quiet, couldn't hear other guests moving around at all. Very close to San Marco Piazza and plenty of shops and restaurants close by and within easy walking distance. A wonderful 3 night stay, would definitely stay there again.