Hotel berhampiran Arena Hakodate, Hakodate

Nice location at Hakodate station, convenience access connection between hotel & station. Room is spacious & clean, comfortable stay. Love the buffet breakfast, yummy & truly enjoy. Highly recommended hotel.

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

About 10-15mins driving distance from the city center. Parking is located next to it (around 2mins walking distance) where u have to walk through an alley to hotel main door. Perhaps they can install a street light in the alley way or a back door near to parking lots coz it is quite dark and scary to walk alone. Breakfast is lack of variety but acceptable. Other than these, overall is satisfied.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

The hotel boasts a stylish interior and a beautiful sky lounge offering stunning night views of Hakodate. Its location is excellent, with easy access to the Hakodate Morning Market and the Red Brick Warehouses, making it very convenient for sightseeing. The hotel also provides onsen facilities, which are a great addition—though I didn’t get the opportunity to try them during my stay. Overall, it was a very pleasant experience.

Excellent location in Hakodate, all walking distances from major attractions - red brick share houses, the churches and government houses, morning market etc. Breakfast spread was excellent and the sashimi seafood for chirashi bowls are fresh and delicious. My only complaint is that reception staff can learn to speak some English especially when the hotel is full of tourists from various countries. The room is rather small and crammed even for a solo traveller. The onsen is nice but gets rather crowded especially in the evenings. The lounge area has a beautiful view of the bay.

One of the best things about our stay was how spacious and comfortable the room was. There was plenty of space to move around, unpack luggage, and relax after a full day of sightseeing, which made a big difference during our trip. We also really appreciated having a bathtub in the room. It was perfect for soaking and unwinding at the end of the day. Another feature that stood out was the in-room washing machine, which was incredibly convenient during our travels. Being able to do laundry without having to search for a laundromat made our stay much more comfortable and stress-free. Overall, the hotel provided great value for money with practical amenities that made it feel like a home away from home. We would definitely consider staying here again when visiting Hakodate.

The hotel is conveniently located, literally about 5 minutes from the station, which is great if you are travelling with luggage. The room had the basic essentials, and the area is surrounded by many restaurants. However, for the price, I expected more. The room for two people was extremely small: basically just a bed, a very narrow table with almost no usable space, one chair, and a fridge. The space under the bed for suitcases is a smart idea, but it does not really solve the problem, as there is simply nowhere comfortable to sit or spend time in the room. Another thing I found strange was that there was a Bible and The Book of Mormon in the room. At first, I thought previous guests had left them behind, so I went downstairs to ask, and was told that this was official hotel literature. I found this confusing and unnecessary. A charger was also provided, but it was not clearly marked as a hotel item, so at first I thought it had been left behind by another guest and that the room had not been cleaned properly. The hotel provides various disposable amenities, but surprisingly there were no toothbrushes. Overall, the experience was not great. The location is convenient, but the room size, check-in experience, and some strange details made the stay disappointing.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪

Good location to visit goryokaku tower. The room is good and comfort.