Hotel berhampiran Arena Hakodate, Hakodate

I really enjoyed my stay here. The location is perfect, being conveniently situated right within the JR station. The room was spacious and offered a great view, and the public bath was a lovely way to relax. I also appreciated the unique ”pillow corner” where you can choose your preferred pillow for a better night's sleep. One helpful tip for future guests: if you have any requests or queries, it is much easier to go to the front desk in person. The staff are wonderful, but most do not speak English, which can make it difficult to communicate effectively over the hotel phone.

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

Check in/out is easy & auto. Storage room is big & convenient to do by yourself. Room is standard small size. Air-con is centralize system, cannot change the mode cool/heat, but you can open the window a bit.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

We had a wonderful stay at Hakodate Kokusai Hotel. The location is excellent, just a short walk from the train station, making it very convenient for exploring Hakodate. The breakfast was one of the highlights of our stay. There was a great selection, including fresh seafood, beef, and other meat dishes, offering something for everyone. The quality and variety made each morning a real treat. We also thoroughly enjoyed the onsen experience. It was clean, relaxing, and the perfect way to unwind after a day of sightseeing. Overall, Hakodate Kokusai Hotel offers a great combination of convenience, excellent dining, and relaxing facilities. We would definitely stay here again and highly recommend it to anyone visiting Hakodate.

One of the best things about our stay was how spacious and comfortable the room was. There was plenty of space to move around, unpack luggage, and relax after a full day of sightseeing, which made a big difference during our trip. We also really appreciated having a bathtub in the room. It was perfect for soaking and unwinding at the end of the day. Another feature that stood out was the in-room washing machine, which was incredibly convenient during our travels. Being able to do laundry without having to search for a laundromat made our stay much more comfortable and stress-free. Overall, the hotel provided great value for money with practical amenities that made it feel like a home away from home. We would definitely consider staying here again when visiting Hakodate.

The hotel is conveniently located, literally about 5 minutes from the station, which is great if you are travelling with luggage. The room had the basic essentials, and the area is surrounded by many restaurants. However, for the price, I expected more. The room for two people was extremely small: basically just a bed, a very narrow table with almost no usable space, one chair, and a fridge. The space under the bed for suitcases is a smart idea, but it does not really solve the problem, as there is simply nowhere comfortable to sit or spend time in the room. Another thing I found strange was that there was a Bible and The Book of Mormon in the room. At first, I thought previous guests had left them behind, so I went downstairs to ask, and was told that this was official hotel literature. I found this confusing and unnecessary. A charger was also provided, but it was not clearly marked as a hotel item, so at first I thought it had been left behind by another guest and that the room had not been cleaned properly. The hotel provides various disposable amenities, but surprisingly there were no toothbrushes. Overall, the experience was not great. The location is convenient, but the room size, check-in experience, and some strange details made the stay disappointing.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪

Good location to visit goryokaku tower. The room is good and comfort.