Hotel berhampiran Stesen Kimiidera, Wakayama

I am very pleased with my stay in this hotel! The hotel is easy to find with driving, and I could park in the parking garage across at 1000 yen per day. The check in was fast and front desk staff speaks so English and very helpful. The hotel location is excellent and is right across from the Wakayama castle. The hotel is very new, and the beddings and furnitures all in excellent condition. There’s 10% discount for all the restaurants inside the building which I enjoyed and it was nice to have a walk in the castle park in evening time as it is a very safe neighborhood. Only area to improve is the lack of amenities provided at 3rd floor reception. Overall I recommend this hotel!

The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.

The location is pefect, only 2mins walking to a Shopping Complex, where you can buy cheaper food in the food street. Basically we are going thru the Shopping Complex from the hotel to train/ bus station, a lil bit confused in the first place, but get used to it after few attempts. We couldnt buy the ticket for the movies in the TV from the ticket machine, and the Netflix is not allowable in the room, so we end up watching the Japanese shows without subtitle. The complementary breakfast is average, its convenient for you, but do not expect it to be a very satisfying one.

Location of hotel is excellent. Walking distance from the train station. However, we drove in this round and the parking situation was quite nightmarish. Firstly, the carpark was at some back alley with no signage/indication. We had to stop by the main road to ask for assistance from Concierge. Then we were not advised that we have the option to park at the open carpark beside the hotel (we only managed to get this info on the check-in slip after parking the car :/) Hotel carpark is the hydraulic car parking system and cost 1500yen... and we had to suddenly remove our baggages at the carpark entrance as we were unable to gain access to the bags after parking the car. Then it comes to food. The town seems quite dead after we checked in around 7pm. Most izakayas on google maps are closed (though it says open). Hotel recommended this restaurant steps away from it and personally, I do not recommend going there. Skewers were all innards and were served lukewarm. Concierge did not even tell us that Torikizoku is nearby.

The hotel was really nice. The front desk staff were very friendly and confident, and check-in was very easy. The room wasn’t very big, but it was very clean, and a lot of small details made it feel really thoughtful. I’d definitely come back here again. Wakayama is really beautiful.

Simple and basic. Brand new. Easy to get in and out. Lots of privacy with one lift going up and another lift going down. They also do room rentals with 2 hours minimum.

The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent. There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable. The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience. A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.

Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience. Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money. What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated. Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.

All guests are required to return to the hotel before 11:30 p.m.（It is not possible to borrow two conversion plugs from the front desk for charging. They only borrow one !）

It has most things you need from a hotel but I did have some trouble with the self-check in system.