Hotel berhampiran Stesen Minase, Sasebo

I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.

The hotel is a little dated, but service is good. There is a public bath, but no gym. The hotel is very close to Huis Ten Bosch and has a private gate going to HTB once you have already purchase a ticket. You can request for extra pillows to use for free and you can choose pillow type (soft, medium, hard)

Considering the park and hotel have been open for 30 years, I found the facilities and cleanliness to be very well-maintained. The park layout is excellent, offering a peaceful atmosphere with spacious, beautiful European-style streets that feel authentic rather than artificial. There are small activities throughout the day, which adds to the experience. Dining and Park Amenities While restaurant options within the park are somewhat limited, the prices are quite reasonable. Since we visited in June, the park wasn’t too crowded, so we didn't have to wait in lines for any attractions. The park is well-equipped with convenient amenities, including self-service laundry, a Lawson convenience store, a drugstore, car rental services, and even a pet hotel. Pro-Tip: Download the App I highly recommend downloading the official Huis Ten Bosch app. It provides helpful walking navigation around the park and a convenient schedule to keep track of various activities and events. Hotel Amsterdam Experience We stayed at Hotel Amsterdam, and I highly recommend staying at one of the park’s official hotels. The rooms are spacious, and a unique touch is the built-in water purifier, so there is no need to buy bottled water or head to the hotel lobby to refill. Additionally, you do not need to pay for a second-day park ticket, as the hotel provides them at check-in. Note that parking is 2,500 JPY per day, but staying at the park hotel allows you to offset this cost. Tips for Families and Extras Height Requirements: Be aware that many attractions require children to be at least 90cm or 100cm tall. This isn't clearly stated on the official website, though there is an indoor facility suitable for infants. Transportation: There is a shuttle bus, but it runs every 20–30 minutes. Onsen: There is a public bath (800 JPY/person) or a private family bath (2,700 JPY/hour, requires reservation). Activities: Some additional facilities, like the tricycle rentals, require an extra fee (3,000 JPY/hour). Overall, this was a fantastic experience. I highly recommend it for those looking for a relaxing and well-planned getaway!

The staff were nice, professional, and quick. Food was delicious, with many options to choose from for breakfast. Rooms were as expected, and i was perfectly comfy for my overnight stay. I’d go again.

If you wish to visit Huis Ten Bosch and stay there overnight, I would highly recommend this hotel. It is walking distance from the Huis Ten Bosch train station and to the theme park. You can arrive in the morning, store your luggage, enter the theme park and spend the whole day there before checking in at night. The room is spacious and clean for me. However, I would say that there are no walking distance convenience stores if you are feeling hungry at night and wish to have some food or snacks. I only stayed there for one night and for the price I paid, I am satisfied with my stay there.

I love this place. Been a frequent since July of last year. I use this place as a getaway and recharge. I love how it’s near a lot of great places like food, the train station, the mall, church, the barber shop and all other great places to sight see. Customer service is great. Always accommodating all needs and they are quick to get things done.

因為酒店在九十九島觀光船附近才選的，即使現有的評價不高，但是非常驚喜，我很推薦。 首先有接駁巴士去酒店，攜程裏沒有時間表，比公共交通的路線省時省力。晚上8點前在佐世保站西門出去左轉的公交站台候車。晚上8點後改到東門外的公交站台。小巴車是在玻璃上貼了酒店名字，要自己找。 酒店前台英語一般。定的榻榻米房間，確實很舊，勝在面積大，這趟旅行裏唯一以快捷酒店的錢住進22平。插座衹有電視機和電冰箱的。 酒店配有天然温泉。大堂大部分時候提供免費的飲料，機器自助。

房間寬躺，但電製有些失靈，開關有問題！有告訴職員，但沒有更換！不近豪斯登堡正門，要行一段路！但酒店也有一條小路可以去到！雪櫃不夠凍放雪糕溶，其實整體也算ok. 但住這酒店可以享有豪斯登堡門票買一天門票送一天優惠！但不知道此優惠到何時結束，這個我之前並不知道的，有驚喜！相當加分！勝價比高，下次如果去豪斯登堡也會再住這酒店！

I had a very good time and I love the private bath whatever it was only a downside was that no one spoke English but I’m in Japan so what can I say? 

很不錯，離火車站、公交樞紐都很近，馬路對面就是五番街商業設施，而且房間很安靜、衞生打掃很認真。