Hotel berhampiran Stesen Nirigahama, Wakayama

I am very pleased with my stay in this hotel! The hotel is easy to find with driving, and I could park in the parking garage across at 1000 yen per day. The check in was fast and front desk staff speaks so English and very helpful. The hotel location is excellent and is right across from the Wakayama castle. The hotel is very new, and the beddings and furnitures all in excellent condition. There’s 10% discount for all the restaurants inside the building which I enjoyed and it was nice to have a walk in the castle park in evening time as it is a very safe neighborhood. Only area to improve is the lack of amenities provided at 3rd floor reception. Overall I recommend this hotel!

We had a wonderful stay at this hotel during our Japan trip. The room was clean, comfortable, and well maintained, with a beautiful atmosphere and excellent facilities. Staff members were polite, helpful, and always smiling, making us feel very welcome from check in until departure. The location was convenient, close to restaurants, attractions, and public transport. Breakfast was delicious with many choices, and the overall service exceeded our expectations. Everything was smooth, relaxing, and enjoyable. We truly appreciated the hospitality and would definitely return again in the future someday soon.

Good hotel, well located beside Wakayama Station. About a 10 min bus journey or 30 min walk to the Wakayama Castle and 45 min bus to the Kuroshio Marina. Really comfortable room with comfy bed, a desk / chair, and clean bathroom. It’s compact (like most hotels in Japan) but has plenty of space for luggage etc. Breakfast was decent, good eggs. It runs until 09:30AM but the popular food is gone by about 09:00AM so recommend to eat early! Laundry room cheap to use. The staff were really lovely. A comfortable stay, would recommend!

Very nice hotel with the onsen and free ramen at night. If you have a car with you and you plan not to drive somewhere during your stay, I recommend you to park at the parking lot around the hotel as it is cheaper and convenient as well.

Hotel is conviently located. Room size is ok and clean, coffee machine in the lobby was not working 2 day straight. Good value for money. I would recommend it for a short stay.

Beautiful hotel, the rooms were really special in their own ways. The one I stayed in was relatively spacious for Japan standards, and the views of the sea were stunning. Amenities were adequate, sheets and pillows smell fresh and clean. They provide pyjamas as well! The highlights of this hotel is the super spacious, clean and new bathroom with a tub that automatically fills itself to 42 degrees Celsius water as well as the back door of the hotel leads directly to the private beach area that is quiet and peaceful. Not to forget the restaurant area with beautiful views as well! Service was friendly, English was minimal but good enough. Location is slightly inaccessible without a car but the quiet surrounding makes up for it.

Facility : Hotel provide open hot spring to every host and private hot spring with very reasonable price. Both have good view, clean facility and clear instruction Service : All staff are helpful and polite. Welcome message everywhere. Food : tasty and fresh dishes to let you taste Japan everyday. In addition, they introduce to you different sake with very good price. Lastly, staff will introduce to you different dishes so as to understand Japan more.

Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience. Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money. What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated. Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.

Very nice hotel, love the facilities so much Esp the free massage chair n lounge area, felt very cozy We miss the welcome drink at 9pm. Understanding that it can’t redeem back, it’s good to have a option for client , like swap with soft drink etc Overall hotel staff are nice n attentive, food quality is good also

旅館老闆服務一般般，有點不耐煩，明明自助辦理入住機器上面所登記的電話號碼不是我的電話號碼，我也沒有登記過，我也不知道怎麼回事，老闆便說這是很嚴重的問題。另外，我因為肚痛所以想取消預訂，但是因為訂單是不設取消和退款，即使平台跟老闆溝通過了老闆還是堅決拒絕，這樣我感到有點不好，只能夠當天趕去那邊入住 設施：有浴缸，地方很少，床架是木造的，床褥乾淨，床頭邊上還有小燈和小風扇，把扇連接口拔掉可以用作USB充電。客廳那邊有兩張桌子，洗手盆，梳洗用的洗手盆，一次性牙刷，有儲物櫃，有煮水煲可以自己煲熱水。環境10分乾淨，我入住的時候人也不是很多， 10個床位只有兩三個人入住