Hotel berhampiran Jalan Sakuragaoka, Hakodate

I really enjoyed my stay here. The location is perfect, being conveniently situated right within the JR station. The room was spacious and offered a great view, and the public bath was a lovely way to relax. I also appreciated the unique ”pillow corner” where you can choose your preferred pillow for a better night's sleep. One helpful tip for future guests: if you have any requests or queries, it is much easier to go to the front desk in person. The staff are wonderful, but most do not speak English, which can make it difficult to communicate effectively over the hotel phone.

- microwave and washing machine in the room(recommended to buy Hakodate milk and heat it up using microwave, make your own milktea using free tea bag from hotel) - great location, right beside hakodate morning market - there is a Hot spring bath with sea view - free coffee and a comfortable lounge with sea view - unpleasant check-in experience, one of the staff is impatient - No bottled water provided in the room. Check-in experience was a bit unpleasant when we arrived earlier (we knew we were early and weren’t requesting for early check-in). One of the male staff was quite unfriendly and kept repeating “no early check-in” when we were just asking whether we could store our luggage before check-in. He seemed quite impatient throughout. However, the rest of the staff were good, and even lent us a knife and cutting board to cut the melon we bought. Location is great, right beside the morning market, and only about a 7-minute walk to the JR station. We came during spring so the walk was totally fine.

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

Hotel is located close to the station so it was easy access from the airport. We checked in around 20:00 and we booked a bus runs by hotel (2,000yen per person) go to Hakodate mountain to see this famous night view. It was the last two seats so if you are thinking to go better to book in advance. Hotel also runs complementary shuttle bus around the city - easy access to every sightseeing place. Breakfast buffet was great, they have a little their own inconvenient store in the hotel so you don’t have to go out to buy something that you need. The lounge area was also great. after we took a bath we both and ice cream and we sat down there walking at the traditional sea glasses lamps which was pretty good time.

Smooth check-in process. Staffs were very courteous and helpful. The Mt Hakodate observatory is only 10 minutes walking distance uphill to their tram station. We stroll along their morning market for breakfast which is just a few minutes away. It’s wonderful!

Excellent location in Hakodate, all walking distances from major attractions - red brick share houses, the churches and government houses, morning market etc. Breakfast spread was excellent and the sashimi seafood for chirashi bowls are fresh and delicious. My only complaint is that reception staff can learn to speak some English especially when the hotel is full of tourists from various countries. The room is rather small and crammed even for a solo traveller. The onsen is nice but gets rather crowded especially in the evenings. The lounge area has a beautiful view of the bay.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

The hotel is conveniently located, literally about 5 minutes from the station, which is great if you are travelling with luggage. The room had the basic essentials, and the area is surrounded by many restaurants. However, for the price, I expected more. The room for two people was extremely small: basically just a bed, a very narrow table with almost no usable space, one chair, and a fridge. The space under the bed for suitcases is a smart idea, but it does not really solve the problem, as there is simply nowhere comfortable to sit or spend time in the room. Another thing I found strange was that there was a Bible and The Book of Mormon in the room. At first, I thought previous guests had left them behind, so I went downstairs to ask, and was told that this was official hotel literature. I found this confusing and unnecessary. A charger was also provided, but it was not clearly marked as a hotel item, so at first I thought it had been left behind by another guest and that the room had not been cleaned properly. The hotel provides various disposable amenities, but surprisingly there were no toothbrushes. Overall, the experience was not great. The location is convenient, but the room size, check-in experience, and some strange details made the stay disappointing.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪

Good location to visit goryokaku tower. The room is good and comfort.