Hotel berhampiran Jambatan Tashiro, Matsumoto

Location - requires abit of walking from the train station, it is not the worst compared to other Onyado/Dormy Inns and was manageable for us. (The worst in my opinion, is the one at Sendai. The one in Kanazawa would require a taxi/bus ride from main JR station.) Reception staff - service attitude differs. In general, they do try their best. Some elude warmth and it reminds me of how Japan was before it was crowded with tourists. 1 or 2 individual younger staff look at tourists and our bags with an expression that seems like a combination of exasperation and derision, and that made me feel uncomfortable. Different Onyado(s) has different rules, this one does not require us to pass locker keys to the front desk which is great. All Onyado(s) tend to have this odd layout in the rooms whereby the TV is NOT aligned with our beds. We ended up not using the TV! I appreciate how this Onyado took note of my request for more pillows and they were ready in the room when I got there. (See picture - pillows in black bags.) The extra pillows are extremely essential because Onyado/Dormy Inn pillows tend to be extremely flat & provides little/no support. Breakfast spread was a little disappointing - there was very little fresh seafood (e.g. no mentaiko). Beef was too overcooked and the drink machine ran out of oolong tea the night before and was still not replenished at breakfast. Across the different Onyado(s)/Dormy Inns I have stayed at, breakfast at this one can be skipped.

The location of this hotel is perfect with many good restaurants nearby. The reception has two staff who could speak English sufficiently to answer my questions about travelling to Komikochi. Everything about the service was great except for the house keeping who did not make up the room properly. They just left the stack of new towels on the bed and took the soiled ones. The stay came with buffet breakfast which had both western and Japanese food options. I will return to stay if I visit this area again.

From the bottom of my heart I would like to express my gratitude to all the staff of the hotel. Your hard work is invaluable! Everything in the hotel is made with love and care. Each piece of furniture is in its place. Everything is harmonious and really magnificent! The service is impeccable. Soft ice-cream and welcome drinks for the guests in the lobby made our waiting for dinner enjoyable over watching a beautiful sunset there. The dinner was amazing with its delicate dishes and polite waiters. Onsen, with its outdoor bath and stunning rooms for women with floor-to-ceiling windows from where you could see the bath itself, is marvellous! I'd never felt such peaceful atmosphere in a ryokan before.

Fukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!

One of our most favourites hotels when we’re in Japan. They’re very accomodative, room is clean, service is great, it has everything. Very convenient to go around too. Will be staying here again for the next Matsumoto visit! Thank you!

In the second day of hotel, we planned out trip to the castle, shopping street, and the Japanese alps area. So we had breakfast early and went to the station to meet our guide. After coming back from the trip, we took taxi again to the hotel. When we booked our trip to the station from the hotel, we realized that the hotel provided frequent trips to and from the station. As we were tired, we went to onsen, which was provided by the hotel. It was a free service or included in the stay, I think. The onsen is located in another big hotel and the bus ride took 30 minutes. There were many people from many hotels going together to the onsen hotel. The onsen was pretty big, two indoor pools and two outdoor pools. We enjoyed the warm water and relaxed. The bus brought us back to the hotel at 9 pm. The hotel gave new towels and other supplies in the door of our room as we didn’t have a cleaning service in the morning. Anyway, the hotel restaurant is good and the free shuttle bus service is exceptional as no reservation was necessary. I will visit this hotel again when we travel to Matsumoto next time.

Both Ms Zhang and Mr Chen were super helpful. They make sure we are well taken care of and fulfilled to all our needs. We will be back to stay in another season!

房間有點像東京那種小房子，還是比較擠的！雙床房是上下鋪的雙床房，然後下邊的會大一點，上鋪會稍微窄一點，但是床鋪整體還是挺舒服的，睡得很安穩！早餐有免費的，從早上6點半開始，冬天跟夏天結束時間不一樣，以店內告示為準。但是這個價格性價比確實沒得説，衹是路過睡一晚還是推薦的😃也是自助check in然後房間門鎖密碼會打印在一張紙上，比較方便的還是。車站走過去大概也就5分鐘不到，還是很近的

The hotel located in good location, with walking distance to the city center area where you can find shops, restaurants, or even Matsumoto Castle. Parking lot provided with fees but it’s quite convenient. The most favorite from this hotel is there’re plenty of amenities – shampoo, conditioner, shower gel from a lot of brands that you can select by yourself at the lobby.

Honestly, I can't praise this place enough. The owners are a really lovely couple; very welcoming and extremely helpful. The rooms are great - plenty of space and all the amenities you need for a short stay. The onsen is just the best - it's a private one that you can lock the door to and have to yourself for as long as you can cope with the hot water! But the *food* - wow! The food is absolutely fantastic and expertly cooked. Honestly, I've eaten in Michelin starred restaurants with food that wasn't as good as this. On top of that, at our first evening meal, we found that the message hadn't been relayed about my wife being a pescatarian. Anywhere else that might have been a problem, but within twenty-five minutes an entire new fish meal had been prepared and served - and was absolutely amazing. We were SO impressed. Also, what a truly beautiful location. Oh yes, and they have *monkeys*!! They wandered past the property in the evening and wandered back the next morning. I'm trying to name anything negative and I honestly can't - the closest thing I can think of is that the property is hard to locate and you definitely need a car to get there, but if you can get there, do - it was one of two equal-best places we've stayed at in Japan. Thank you to the owners (sorry, I never asked your names) for a wonderful stay in your home.