Hotel berhampiran Teluk Tokyo, Urayasu

It was ok, too expensive though. I got the family room, the room was big, but the bathroom especially the sink area was cramped, especially for how much the room cost. Small fridge but no freezer. Microwave all the way down in the lobby/foyer, that was annoying. There's a free shuttle bus to/from Shin-Uryasu metro, and also to Disneyland/sea. Its 10 min to the metro, but its about 25 min to Disneysea, because the shuttle stops at the metro and Disneyland first. Although apparently it also takes 25 min by taxi, according to the staff? Not sure. so just be aware, because I booked this hotel originally thinking it was a lot closer than it is to Disneyland. To get into town, its more direct to get to Tokyo station rather than Ueno if using public transport. There is a beautiful nature park right across the road though, that is good for children. You can pay to get the limousine bus to narita from there.

Memandangkan hotel ini baru dibuka, kemudahannya masih serba baharu. Shuttle bas ke Stesen Maihama hanya bermula jam 10 pagi dan seterusnya. Alangkah baiknya jika ada perkhidmatan bas seawal jam 9 pagi.

This was my second time staying at this hotel, and it’s still very clean and spacious. Even though there’s a shuttle bus from Bayside Station, the walk is only about five minutes, super convenient and quick. I also love that the room has a balcony with a slight view of both Disneyland and DisneySea. I’ll definitely stay here again on my next trip to Tokyo for Disney Resort. Highly recommend this hotel! P.S. Their breakfast is excellent, definitely worth getting.

This hotel is beautiful and the family suite was also great. We paid for breakfast to be included which was the buffets they had available. If you don't plan to be catching the taxis or trains to get food then add breakfast and dinner to your stay. It's also a Lawson's inside of the hotel. They also give your kids a letter from a magical friend to find in your room which my kids enjoyed a lot.

Hotel ni sangat sesuai untuk keluarga yang melancong bersama anak-anak ke Disneyland. Perjalanan ke sana pun senang sebab ada bas ulang-alik percuma. Semua kakitangan hotel sangat mesra dan sentiasa senyum. Bilik airnya memang selesa, dan produk mandian yang disediakan adalah jenama Pola. Memang nampak standard hotel lima bintang yang berpengalaman. Sangat berpuas hati!

Great hotel which provided a spacious and clean room, plus had a good breakfast buffet spread. The lobby was really cute too, with a designated play area for kids. Only caveat is the shuttle bus for Disneyland - the return shuttle is situated in a carpark which was really difficult to find after leaving Disneyland. It was not in the main bus terminal where the major hotels’ shuttle buses were parked at. Maybe the staff did mention it during the ride to Disneyland but in Japanese? We took a really long time before we could find it.

The hotel is dated, lobby, restaurants and rooms but it is all very well upkeep and clean. Late night at the lobby and room does feel a little . The room is spacious, nice hot powerful showers and bath, which is much appreciated after a long day at Disney. 5 mins walking distance to Disney Train Station, it does have a frequent shuttle bus service to take you to the Disney train station. Only complaints are: 1) some of the elderly male staff are not very nice, especially the gentleman in the front desk. Zero smile even when I made an extra effort in saying thank you each time. 2) Hard bed 3) No staff at the lobby to assist at 2am 4) The hotel gave me a little of a ‘******* house’ feeling when the hotel is quite at night 5) On 23 December, both Japanese and Western restaurant only offered 2 pages set menu, no a la carte. Next time I will want to try the newly renovated Hilton just next door.

A lively Disney beehive that runs like clockwork! Our second room was also a fantastic experience! The hotel is huge, and the flow of tourists is massive due to Disneyland, but the way everything is organized here is just mind-blowing. It is a perfectly oiled, high-performing machine. Why we loved it: * Awesome front desk: The reception staff are wonderful—super friendly, welcoming, and incredibly efficient. Despite the crowds, check-in was calm, smooth, and quick. * Flawless logistics: Everything is designed with tourists in mind. The shuttles run perfectly on time, making traveling around extremely easy and stress-free. * Spotless and cozy: The room was neat, fresh, and perfectly clean. A great place to relax and unwind. The vibe here is very lively, fun, and energetic. If you want a hotel where everything works seamlessly and the staff greets you with genuine smiles, this is the place to be. Highly recommended!

recently spent five days at this hotel, and overall, my experience was good. While there were areas that could be improved, the stay was comfortable and satisfactory, making it a place I would consider returning to under similar circumstances. From the moment I checked in, the process was smooth and efficient. The front desk staff handled the paperwork quickly, and I was able to get to my room without any delays. The room itself was clean and well-maintained, which immediately gave me a sense of ease. Cleanliness is one of the most important aspects of any hotel stay, and I was pleased to see that the housekeeping team did a consistent job throughout my visit. The bed linens were fresh, the bathroom spotless, and the overall atmosphere of the room felt welcoming. Breakfast was included in my stay, and while it was convenient to have this option, I did notice that the variety was quite similar each day. For all five mornings, the offerings were largely the same—bread, eggs, fruit, and a few hot items. While everything was prepared adequately and tasted fine, I would have appreciated a bit more diversity in the menu to keep things interesting. After several days, the repetition became noticeable. That said, the dining area was clean, and the staff ensured that food was replenished promptly, which made the experience pleasant despite the lack of variety. Service throughout the hotel was average. The staff were polite and professional, but I did not feel that they went above and beyond to make the stay exceptional. Requests were handled, but sometimes with a delay or without the warmth that can make a guest feel truly valued. For example, when I asked for extra towels, they were delivered, but only after a longer wait than expected. Similarly, while the staff were courteous, they did not engage much beyond the basics. This level of service was acceptable, but it lacked the personal touch that distinguishes a good hotel from a great one. The facilities of the hotel were functional and met my needs. The lobby was tidy, and the common areas were kept in good condition.

Great location for people like us that are going to Tokyo Disneyland and Disneysea. Although there is free transport to the park, it starts late. And if you want to get to the park before it opens, use the local bus. The bus stop is 5 min walk away.