Hotel berhampiran Pusat Membeli-belah Morocco, Casablanca

A beautiful hotel, well designed and well placed to get to the main places to visit in Casablanca. The staff on reception and the concierge were delightful, smiley and cheerful always- we really appreciated it. The dining area staff we encountered were not as cheery or helpful. The breakfast was mediocre, a meagre selection and not appealing. We didn’t like the fact that we had to wait to be served drinks in the morning, hot water, tea and coffee should be on tap for multiple visits during breakfast. The person behind the drinks bar was slow to take and make the orders and not particularly helpful- some cafetières or tea and coffee dispensers would remedy this. The room itself had a few cosmetic imperfections and could do with a deep clean, including the walls. We were surprised to see a lack of bidet showers in the bathroom, which was inconvenient and not in keeping with the culture we were expecting. Finally, the water went off a couple of times and the lifts were not in working on one occasion, both were rectified fairly quickly, but it was an inconvenience as we were not able to complete our morning ablutions.

Staying at Riad Old City Palace was pure magic – a hidden oasis in Fez’s bustling medina that felt like stepping into a warm Moroccan dream. The atmosphere is enchanting: intricate zellige tiles, cozy lounges with plush cushions, and a serene riad courtyard that whispers tranquility amid the city’s chaos. It’s the kind of place where every corner invites you to relax and soak in the authentic charm. The staff? Outstanding! From the moment we arrived, they were like family – incredibly friendly, always available with smiles and genuine care. Whenever we had doubts about anything (taxis, markets, hidden spots), they were there, patiently answering questions, always picking up the phone promptly, and even guiding us with precise directions to local gems. They made our trip seamless and stress-free. Food highlights were next-level. The late-night teas were a lifesaver after long days exploring – aromatic mint tea served with warmth and perfect sweetness under the stars. Dinners were flavorful feasts of tagines, couscous, and fresh salads that burst with local spices. Breakfast? A lavish spread of fluffy pancakes, fresh fruits, cheeses, and endless Moroccan pastries – we never wanted to leave the table! This riad is simply a nice place run by the best team. Thank you from the bottom of our hearts – we strongly recommend it to everyone visiting Fez. We’ll be back!

I had an amazing experience at this hotel from the moment I arrived. Everyone was incredibly friendly and even helped me carry my luggage to my room. The reception staff were well-spoken and provided all the necessary details about my stay. The room was spotless, spacious (especially for the price I got on Trip.com), and aesthetically pleasing. I appreciated the automated lighting and loved the small balcony, which could be opened for fresh air. Breakfast was superb, offering a variety of options beyond the usual fare. In addition to Moroccan dishes and French pastries, there was a selection of well-seasoned Chinese and other Asian foods, which added a unique touch. The service and overall quality of the hotel exceeded my expectations. I also want to commend the hardworking and kind Filipino staff I met during my stay—they spoke highly of the hotel and contributed to the excellent experience. This hotel truly deserves more recognition for its outstanding service and quality.

У отеля очень удобное местоположение, рядом ж/д станция, остановка трамвая, торговый центр, набережная. Завтрак разнообразный и вкусный. Номер небольшой, но все очень продумано. Удобная кровать, пуховые одеяла и подушки, все способствует отдыху после длительных прогулок. Местами требуется косметический ремонт, ну и могло бы быть почище, но в целом на качестве отдыха это не отразилось. Отель нам понравился.

Chambre spacieuse, commerces snack et coiffure à proximité donc bien situé. Petit déjeuner varié sucré comme salé mais pas excellent... Le personnel de l'accueil, de la restauration et le bagagiste sont très agréables souriants et serviables. Mon avis personnel l'hôtel ne vaut pas un 5 étoiles, la salle de bain est assez vielle, les rideaux décrochés et les fenêtres de la chambres ne se ferment pas correctement donc il ne fait pas très chaud dans la chambre sachant que le chauffage ne fonctionnait pas. Il y a quelques places de parking réservés au clients de l'hôtel.

The room was decent and really appreciated the Shower amenities. There was construction work nearby so it wasn’t very convenient to park. What we didn’t appreciate is that the hotel gave us a Studio instead of the apartment we initially booked without informing us. We asked many times but we never had a solution offered. Also, You should ask to get towels and toilet paper. They were not provided.

It was such a wonderful stay.staff is amazing. We love it. Food was super delicious. Price is economical. Overall nice experience. Definitely recommended.

I stayed for 2 nights (31st January and 1st February) and had a great experience. The staff were very polite and the room was clean and comfortable. The location is excellent — very close to Hassan II Mosque, the Old Medina, and the railway station. Everything is nearby, so if you like walking, it’s a perfect place with all facilities easily accessible.

Hotel needs refurbishment especially the beds and beddings. Towels are worn out and needs changing. Service was good and staff were helpful. The location is excellent near to many great resturants as well as public transportion tram and bus stop was just around the corner. Convenient for a short stay.

還行吧，就是説衞生間太小