Hotel berhampiran Pusat Konvensyen Puebla, Puebla

Wonderful place to stay, comfy beds and excellent food in the restaurant. The nightly turndown service was appreciated. I would have liked slippers to wear to the pool and the elliptical machine was broken the entire week I was there. I would like to say upon checkout that I asked for a bottle of water for my long Uber ride and it seemed to be an unrealistic request!?

房間比較陳舊，最讓人受不了的是這家酒店的服務，我找酒店前台問他在哪裡能接一杯熱水，他愛答不理的告訴我讓我回房間打客房服務電話，在房間門口碰到一個打掃衞生的酒店工作人員，我説我房間需要兩瓶水，他讓我等我一下，結果一宿都沒人送水。

This is an extension from our previous stay. We think this is one of the best hotels in Puebla for the price. The rooms are large with a partial kitchenette that has a small sink, fridge and microwave. The AC worked all the time and was cold and the water pressure along with hot water was consistent and enjoyable. The beds were very comfortable. All other amenities were a plus such as drinking water, coffee and coffee cooker. The hotel is in a great location that is walkable in a pleasant neighborhood. It is very easy to catch a taxi by the hotel. Everything about this hotel was just wonderful. We extended three times here during our stay in Puebla and while the Day of the Dead was going on. Would highly recommend this hotel.

This hotel is in the best location in town- it is in the Zocalo and next to the church. There are so many shops and restaurants downstairs. The room is very large and clean. On the downside, we were very surprised to find out our room has no windows. To an average US traveler, bedrooms are assumed to have windows, unless spelled out otherwise. I don't know this is due to a cultural difference. But this hotel is owned by IHG, which is a US-based, global hotel chain. I think they are held to a higher standard. We eventually paid a higher than advertised price for a windowed room. But the whole experience put a black mark on this otherwise great hotel.

Hotel all the staffs are very nice and friendly. Hotel is at good location, and near lots of places.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

📍The location is really good, you’re btwn Angelopolis and Juan Pablo II 👩🏻💻in my experience the reception was not good, the girl in front desk was unfriendly, you need to do your own check in (scanning a QR) and the lady only give you the key card 🛏️room is very austere, not cozy, looks old; but the bed is comfortable  🚽🚿bathroom is big, has towels, soap 🧼 and shampoo. The hand wash basin has mold and the shower floor was wet  🅿️ Parking is ok but is not only for hotel guests, which makes you feel a bit insecure.

Muy buena ubicación, pero, la habitacion que nos dieron era un horno, solo cuenta con un ventilador acomodado entre el closet y el buro, el baño tambien muy encerrado algo peligroso cuando sales ya que se pasa un poco el agua a la habitacion, desde que llegamos informamos que el tv no tenia señal y no pudieron solucionarlo ni ofrecernos otra habitacion, si lo requieres solo para llegar cansado y dormir, despertar y salir inmediatamente es esencial.

Service was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty! The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless. It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city. I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.

The hotel staffs are very nice and hospitable; however, restaurant service was not always up to standard. This hotel location is very good and it’s near by everything.