Hotel berhampiran Tugu William Gilbert Rees, Queenstown

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

We booked a total of 4 nights — 3 nights under one itinerary and an additional night under another. Upon arrival on our first day (around 7pm), we were assigned a lake view room (room type we booked) located right next to the reception. Unfortunately, the noise level was quite disruptive, with frequent foot traffic, people running along the corridor, and sounds coming from the reception area throughout our stay. For the final night, we switched to a different room type (as booked) — an alpine view. Despite having specifically noted that we did not prefer a corner room, and receiving confirmation from the hotel that we would not be placed in one, we were assigned the very last room at the corner. This was disappointing, especially given the prior communication. We had hoped for a more restful and accommodating stay.

This hotel is perfect for families. It’s close to the lake and within walking distance of everything, including Fergburger, Lululemon, and the Patagonia cafe. A special thanks to Mr. Toon and the check-in staff for their excellent service!

Very clean and easily accessible from Queentown Airport. Counter staff are also approachable and friendly. Simple and good to use as a base to explore Queentown city. Carpark lots are sufficient though they hotel will highlight that there is limited during especially peak seasons.

Clean, tidy, and generally comfortable stay. The room was quite compact, but there was just enough space to store and open large suitcases, and there are heavy drawers under the bed for storage (no lock provided). The building itself is narrow and compact, with quite a few stairs required to access the kitchen, bathrooms, lounge areas, and some rooms, which may be inconvenient for those with heavy luggage or limited mobility. Our ground-floor room was directly below the shower units, and with thin walls, noise from water running, footsteps, and street traffic (as it’s centrally located on a main road) was noticeable. Light sleepers may find this disruptive. Facilities are good, with two shared kitchens (stovetops, toaster, microwave, kettle, fridge, cutlery, and crockery), indoor and balcony seating areas, and a large lounge (TV plays DVDs only). There are multiple shared unisex bathrooms, including single units and a space with two showers and toilets. This may not suit everyone. Cleaned in the morning but gets dirty by end of day. On a positive, there are plenty of bath mats, liquid soap, and a hair dryer are provided. Laundry is available via QR code payment (around $6 per wash or dry), and on-site parking is offered at $40 per night. Towel available for hire ($4). Staff super friendly.

free parking provided, near pak n save just that need drive to city area. but fully furnished with simple cooking equipment, washing machine and dryer. satisfied there is a thai restaurant downstair, food are delicious

The arrival service is bad, it's so hard to move luggage to rooms without any help. You have to go through a map hard to understand and have to carry luggage to many steps and no sign to building and room. The girl at the front desk with a poor services attitude. She ignore my partner's request for help with luggage. My partner got lost in corridor and called me for help. No one to be their help. It's really a very very bad check-in service.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable

Clean and comfy bed, but expensive stay for what was effectively a shed… it often felt that there were not enough toilets, with long queues for the bathrooms on all floors in the morning and at night.

Great location, nice staff and clean room service. The facilities are quite old, not that solid bed, the sockets are quite away from your bed, the lockers are mini and some of them are broken. But the toilet and bathroom are separate, which is useful in busy time. It is kind of noisy but my ear plugs works. This is not a problem for me. So it could be a good choice if location is important for you.