Hotel berhampiran Pelabuhan Balatero, Puerto Galera

Our stay was truly amazing, made even more special by the excellent accommodation and outstanding service we received throughout our visit. From the very beginning, everything was handled seamlessly, allowing us to relax and fully enjoy the experience. A big part of what made our trip so smooth and stress-free was the incredible assistance from the manager, Ethen. She was very easy to talk to, approachable, and genuinely attentive to our needs. Even before we arrived, she had already taken care of all the important arrangements for us. From organizing our pick-up at the port to ensuring a comfortable transfer to the hotel, everything was perfectly coordinated. What impressed us even more was how she helped arrange all our tours. We didn’t have to worry about planning or logistics at all—every activity was thoughtfully scheduled, making our trip both convenient and enjoyable. Her effort and dedication really made a difference, and it felt like we were in very capable hands the entire time. Shoutout also to their staff Kate for ensuring our boat tickets. The accommodation itself was equally wonderful—clean, comfortable, and well-maintained, providing us with the perfect place to rest after our daily activities. Everything about our stay felt organized, relaxing, and enjoyable. Overall, we couldn’t have asked for a better experience. The combination of great accommodation and Ethen’s-the manager exceptional service made our stay unforgettable. We highly recommend this place to anyone looking for a hassle-free and well-organized getaway.

Our family had a truly wonderful stay at this hotel. The room was spacious, comfortable, and perfect for relaxing after a day out. The staff were incredibly warm, attentive, and made us feel right at home. What impressed me most was how child-friendly the hotel is — my kids were happy from the moment we arrived, and they enjoyed every bit of their stay. From the thoughtful little touches to the welcoming atmosphere, everything made it easy and enjoyable to travel with children. The food was also outstanding, with a variety of delicious dishes that pleased both adults and kids. We will definitely be coming back!

Spotless rooms, obviously recently modernised - smelled clean if that’s possible. Bed comfy sheets and towels clean. Complaints - no kettle in room but available in well equipped shared kitchen..but no one wants to go and get hot water for morning coffee. Next we were in room 301 right next to the kitchen and some selfish westerns decided to have a loud conversation in the kitchen at midnight. Other than that I’d go back because of its cleanliness but not to room 301.

Пойдем по порядку) Плюсы: + Безумно вежливый персонал и хозяин. Помог организовать экскурсии, заказывать такси и решать любые вопросы, предоставил трансфер от отеля, приносили все, что нужно до отдыха. Даже помог заранее купить билет на паром! Просто идеальный персонал, ни в одном отеле не встречала такого сервиса)) + ток ток от отеля всегда можно вызвать на ресепшн, а обратно просто поймать любой в городе + Пляж в 5 шагах, особенно если брать номер на 1 этаже с видом на море, можно прям из номера босиком за несколько шагов дойти до пляжа + Из гостей мы видели только одну-две пары изредка и все, как будто отель был только для нас Минусы: - [ ] Хотелось бы шезлонгов на пляже и у бассейна, у которых можно лежать (с зонтиком). Сейчас предоставляют пляжные стулья, но долго на них не посидишь, да и в принципе если вы берете номер не на 1 этаж с видом на море посидеть на территории отеля можно будет только на пляжных стульях (по запросу). Это тоже нужно доработать) - [ ] Номер новый, все приятное, новое, но не хватало холодильника, сейфа, шкафа для одежды. При том, что в номере для всех этих благ места достаточно) - [ ] Завтрак не шведский стол, всего 3 вида, яичница с беконом, говядиной и свининой. В принципе мы не привередливы, нам достаточно, но тот кто остановится тут на подольше сойдет с ума от такого выбора (но мы нашли очень вкусное кафе с завтраками, правда нужно пройтись не много пешком, о нем ниже) - Отель находится на резком спуске, пешком подняться в гору немного спортивное занятие) но рядом с отелем нет ничего (кроме 1 кафе в км Bayview, с единственным нормальным кофе на острове (из кофе машины) и самым вкусным в мире сэндвичем с курицей!!!) а так, только дорога по которой можно не много пройти, а дальше уже много машин и серпантин, пойти по ней уже не получится, так как дорожки для людей не предусмотрено. Поэтому либо сидеть в отеле, либо брать тук-тук и выезжать в соседние поселения, который стоит от 300₽ до 600₽ смотря куда едите) А так все супер, спасибо хозяину

This hotel complex has the best location on the beach as there’s a good view of the bay and it’s possible to sleep because here you are away from the noise of the bars. Set in lovely gardens and the pool looked basic but okay although I didn’t use it. Kim the receptionist/sort everything person was amazing. He organised trips, ferry tickets and transport around the resort, very much appreciated. Overall, I wouldn’t choose this complex again because the facilities are poor. The room, although called deluxe was far from it. I would describe it as shabby and in need of renovation. Although it was clean, it didn’t feel so because it was so tatty, particularly the furniture. The bed was comfortable though. The shower was horrible, it was barely lukewarm and hardly any water came from the showerhead which was in desperate need of replacing along with the whole system . There were no facilities of use in the room like an iron or hairdryer just a fridge that remained empty. The air-conditioning was extremely noisy and old, although it did keep the room relatively cool. Breakfast was also disappointing, particularly the continental. Two bits of semi stale toast and a little bit of butter and jam with two fried eggs. The Filipino choice was a bit better. But honestly, id give it a miss The worst part was it was far too expensive in comparison with my other stays in many hotels across Asia. Not even worth half of what I paid.

Nice resort, had to deal with a very bad A/C when we arrived, so one night of terrible sleep, but the staff replaced the next day. Good location, near to all the dive resorts and walking distance to most restaurants. Food at the restaurant in the resort was on the pricier side, but pretty good.

Отель построен очень интересно, как средневековый замок. На территории есть бассейн, иногда по вечерам около него играет живая музыка. В номерах мебель из натурального дерева, шикарные кровати с балдахином. Кондиционер работал исправно. В ресторане вкусная еда, и скидка 20% для постояльцев отеля. Отель расположен не на берегу, но близко, в удобном месте в центре. Из недостатков: не всегда была горячая вода, сейф в номере не работал. Некоторые номера расположены высоко, подниматься к ним по лестнице тяжело, лифта нет. За свои деньги очень хороший вариант.

性價比高，五一假期期間價格便宜。內部衛生還好，毛巾等用品脫毛，牙膏牙刷洗髮水都是收費的，最好自己帶。離海邊很近，步行3分鐘，旁邊潛水俱樂部很多。周邊餐飲也可以，韓國餐廳還不錯。

Honest Review Pros: - The lady who was in charge (We think she's the manager) is really nice and helpful. - Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊) - AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy - The hotel was really pretty or what we call aesthetic. My baby really liked the designs - Free breakfast and coffee was a good deal, but don't expect too much. - How much we got the reservation for 3d2n. Great offer from this app :) - Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out Cons: - Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...) - Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion. - Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own - Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily. - Breakfast is not a room service. You have to go down to the restaurant and eat it there. - Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture. - Pool was kinda dirty - Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here. - OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel. Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅

Perfect place to stay!