Hotel berhampiran Jalan Wahdat, Lahore

Saya menginap di hotel ini bersama isteri saya selama lebih dari 1 minggu. Saya sebelum ini menginap di tempat-tempat seperti Hilton, Mariott (untuk urusan kerja) jadi pada mulanya saya agak ragu-ragu untuk menempah tetapi kini gembira kerana telah mengambil risiko. Jika anda tetapkan, lokasi apartmen ini diketepikan (ia kira-kira 5 minit perjalanan dari tempat-tempat menarik) - layanan yang saya terima adalah luar biasa. Secara khususnya, saya ingin memanggil Muhammed Umair dan Ghulam Kamber. Kedua-dua mereka mempunyai kemahiran pejabat hadapan yang sangat baik dan memahami cara berurusan dengan tetamu (tanpa membuang masa). Memandangkan saya belum pernah menginap di kawasan ini sebelum ini, saya mempunyai banyak perkara kecil yang perlu saya selesaikan (dan begitu juga isteri). Kedua-duanya profesional, sopan dan sangat prihatin. Terdapat beberapa kali mereka membantu menempah perjalanan, memesan makanan bukan hotel, membantu mendaftar masuk/keluar dan mereka juga bertindak sebagai teman perjalanan yang sangat membantu. Terima kasih kerana turut menangani keinginan malam dan permintaan sarapan lewat kami.

We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.

I had high expectations as the hotel came with recommendations from different people, however, it turned out to be kinda disappointing. very old rooms. ACs were out of order and the whole night was full of sweating. breakfast was very limited which you would not expect from an expensive hotel.

Dear Hotel Management !!! Can't praise this hotel highly enough - they are really amazing The staff at reception in particular have the best customer service skills I have experienced in Pakistan - feels like being in a western hotel. I wished I remembered his name but the man who checked me in and checked me out was extremely professional with fantastic customer service skills. Reception management should find out who he is and give him a pay rise. God bless you man

I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.

Impressed by Receptionist Aqsa way of handling checkin or check out situations and all other stuff was good

Khidmat pelanggan adalah kelas pertama, kakitangan sangat membantu kami. Menerima khidmat pelanggan yang cekap dan berkesan. Saya sangat mengesyorkan hotel ini dan pasti akan menggunakannya lagi pada masa hadapan.

I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.

It’s OK in Lahore. Other aspects are generally the same. But the diet is not bad!