Hotel berhampiran Padang Mokotow, Warsaw

The hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional. The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel. Other than that, the hotel has an old boutique charm.

The best hotel I’ve ever stayed in Europe!! Very new, clean room and excellent services!! I’ll definitely come back to this hotel when I visit Warsaw again

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

Good and tasty breakfast, a lot of fruits, natural juices, tasty high quality coffe, there is out milk too.. Noce rooms, spa working 24 hours, but it is a little, gym very simple and dark…

Easy 7 minute walk from the railway station in a quiet street. Huge mall nearby and a convenience stall across the road. Front desk staff were very friendly and helpful. They very happily helped to book a Bolt to the airport. Room was spacious and clean. Bed was comfortable.

I like this hotel, just one issue, little bit noise in the morning time, but I understand why, airport is to close, so, I will book this hotel one more time

這間酒店整體體驗非常不錯。空間寬敞，房間設有梳化和浴缸，住起來非常舒適。玻璃升降機不僅運行快速，還能欣賞外面的城市景觀，感覺很開闊。 早餐是亮點之一，選擇多樣，味道也很出色。除了多款優格甜品和新鮮水果，還有即榨蔬果汁和鮮榨橙汁，健康又有活力，讓人一早就充滿好心情。 三樓設有桑拿和健身室，是放鬆身心的好地方，尤其適合旅途疲憊時使用。 酒店位於市中心，交通非常便利，不論是觀光還是商務出行都很方便。 整體來說，是一家值得推薦的住宿選擇。

Lokasi yang sangat baik dan hotel ckean.. Kami akhirnya tinggal di sana selama banyak malam :)

Very impressed with this hostel. The room with 4 beds was perfect and having a curtain does give you quite a lot of privacy. I did feel the number of toilets available, in relation to the number of people, rather poor. Shower rooms are too small, getting dried in them was challenging, and I'm of average build. Location is SUPERB. Staff were friendly (once you break the ice!😉) and helpful. Would consider staying here again. [One observation; I was in bed C, lower bunk and the storage area for my bed was directly under the steps leading to top bunk, D. Storage for D was under my pillow!!The reverse would be much more logical!😉) Be careful with the entrance, very easy to walk past it.

The location is prefect If u travel by flixbus n in west station.  We got a small but quiet room, so far quite good, you can ask for the hairdryer in the reception.  A bit far away to go the city center, need to catch the taxi or bus