Hotel berhampiran BTS Siam, Bangkok

I booked this hotel relatively last minute due to an impromptu Bangkok trip, and found the hotel location really convenient for my needs. Initially I thought the tuktuk images on the wall were too elaborated for my personal liking after seeing photos, but in reality it wasn't as bad as I thought it would be. The stay was really pleasant and there is a daily change of drinks at the lift lobby for guests?? Really thoughtful when the weather outside is sweltering. My mother did not like that there isn't much street food as the Pratunam area which she is used to, but she thought the stay was really comfortable. She showed the room to her sister (who was supposed to come with us but didn't), and my aunt became envious. The room was spacious too! It's located near to Khlong Toei Market, and there is a few 7 Eleven stores around. Boba can also be found nearby for those who love their boba tea haha! Based on Google maps, I'd initially thought that the MRT station is a short walk away from the hotel... But eventually I realised one of the entrance is right outside!!!! My mother also praised the convenience of this hotel. Though I encountered a baby cockroach in the room trying to get to my food on the last night (which I suspected might have came with/was attracted by my GrabFood order?!), it wasn't too much of a big deal knowing it's Thailand... I've seen worse elsewhere from my regular visits. The corners of the room are all cleaned and without a speck of dust (I checked). Would I come back here again? YES YES YES!!!! Also shoutout to all the helpful staff during our stay though I didn't get their names. The receptionist was really nice when my mother needed to exchange for smaller notes because she could only get big notes from our local money changer.

Pemandangan yang cantik, perkhidmatan yang baik, makanan yang sedap tetapi sedikit pedas, harganya juga berpatutan. Banyak kemudahan. Kami berdua menyukainya. Dan pasti akan datang lagi.

The views from this hotel was stunning. Both inside in my room and all around the hotel campus you look directly into the heart of Bangkok and can see a good part of the city. Location wise travelers at this site are close to multiple local hotspots. In my case I enjoyed walking over to the waterfront where I took a river cruise into China town and spent most of my day there. It was pleasant to come back to a quiet room with a charming view after all the exploration and adventure. Inside my room everything was clean and with a touch of modern decoration and color. My bathroom included a spacious tub and my bed was very comfortable under the well regulated room air conditioning. I enjoyed being close to several shopping districts including Central World and Siam Paragon where I ended up walking to the next morning. I very much enjoyed the staff at this site with complements going to the bar crew. Both nights there I spent time enjoying a beer and discussing how local life was for these friendly and energetic folks. On my last morning I took part in the breakfast buffet and I was surprised to see how many options for food were available. Overall this was a great stay that I recommend and would gladly revisit upon my return.

it was an AWESOME STAY but location is a little hard to find at first. overall place was clean and people were friendly! toilet was CLEAAAAN. there is also a communal hairdryer it works pretty well. at night there is a fish auction i think. therefore, walking to 711 at 3am is pretty safe. personally as there is more people there late at night i feel it is safer. it is located beside the fish market so if you're sensitive to smells it might not be suited for you. there is also an ATM nearby. The BTS and pier is also near the hostel therefore transportation is prettty solid. lots of common areas to do your work! rooms are pretty soundproof as well! i did NOT encounter much mosquitos surprisingly! i had a mosquito bite like 5 times throughout my stay. i did not wear insect repellent at all! able to put your own food in the common fridge. shoe locker is also provided! there is also a locker to put all your stuff. there is luggage space but it is in the common area and the door is easily accessible. please do buy a lock for your luggage bedding is GOOD, mattress is GOOD, pillow can get uncomfortable though, not much neck support. a really good seafood buffet located beside the hostel! overall, i would DEFINITELY COME BACK! loved my stay there. if you're not bothered by fish smells this is probably the place for you!

The location is ok but nearby not much things to do. Nearest mall is around 15 min by foot and seem localised with super markets, home pro etc. Good for business people but not good for leisure traveler. Huai Kwang mrt exit 2 is a 3-5 min walk. However if raining, good game. Regarding the room, if possible, do a flush first to check if your toilet has choke. My toilet choke on my last night and the hotel staff proposed to change room but I didn’t as too much things to pack and unpack for just a mere 8-10 hours before check out. Next morning wake up, the next door also choke. As I can help the engineering guy pumping his toilet and there are the blob blob blob sound in my toilet bowl. Seem like both room toilet share the same main pipe and the main got choke. Kudos to hotel staff to give a new room.

Hotel front desk is very helpful and professional handle customer. The room is ready for us to check in early. The hotel is providing boat taxi to Shenton and take another boat to IconSiam with THB40-00 per person. The Room is facing sea view and really beautiful. The hotel also proving Tutu to Asiatique Riverside. Everything is just amazing. I strongly recommended.

Saya telah tinggal di sini selama 4 kali. Saya suka lokasi yang terletak di sebelah pusat membeli-belah baru dan bts. Bilik itu sentiasa bersih. Katilnya sangat selesa. Air di bilik mandi adalah baik. Banyak cermin untuk mekap saya. Saya juga suka sarapan pagi di sini. Banyak pilihan dan rasa yang sedap. Lebih 10/10 untuk saya.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

Secara umumnya penginapan yang lancar dan santai, suasana yang selesa dan perkhidmatan yang bijak. Pengangkutan ulang-alik percuma hanya setiap satu jam, fleksibiliti/ketegaran masa bergantung pada kakitangan perkhidmatan pada syif hari itu. 8-15 minit berjalan kaki ke kawasan jalan utama (dua stesen kereta api berbeza berdekatan) di mana anda boleh menemui banyak restoran tempatan, kafe dan restoran Jepun.

The lazy receptionist refused to give the deposit and told her that on arrival day i gave deposit to the receptionist which she didnt even give the receipt. The ladies always on the phone and pretend does not know what the guest are saying. Hoping someon can contact me from the hotel management. Rest is nice and buggy driver is the only one helpful.