Hotel berhampiran Pantai Railay Barat, Krabi

We booked two villas for a week at this brand new adults only resort and had a wonderful experience overall. It is clear no expense has been spared in creating this beautiful complex of seven villas surrounding a stunning central pool, all set within meticulously landscaped gardens. The owners and staff deserve real credit for the care, attention to detail, and pride they have invested in creating such a relaxing and welcoming environment. What we loved: * The staff were genuinely warm, welcoming, and attentive throughout our stay. Well done to the entire team. * The villas are beautifully designed, spacious, and very well appointed. * Each villa has a lovely private patio, providing a perfect space to relax outdoors. * The entire resort is immaculately maintained, with daily housekeeping available if desired. * The swimming pool is luxurious, and its setting amongst the gardens is simply superb. * Complimentary bicycles with locks are a thoughtful addition. * Fresh bottled drinking water is provided daily. * Being an adults-only resort is a huge advantage, creating a peaceful and relaxing atmosphere. * It was lovely to meet and chat with the owners, who live next door and clearly care deeply about the resort. As a new resort, there are just a few improvements that would certainly elevate the guest experience even further. Suggestions: Breakfast was the key area that fell below the otherwise excellent standard. Vegetarian options were extremely limited, despite advising we were vegetarian, with much of the buffet left uncovered, attracting insects and leading to leftover food / unnecessary waste. Fried eggs were housed in with the meat selection, which may not suit some guests. Tea was also unavailable at breakfast. A simple made-to-order breakfast menu with a small selection of fresh options (such as yoghurt and granola, smoothie bowls, omelettes, eggs, pancakes, etc.), alongside covered pastries, toast, fruit, tea, and coffee, would provide greater choice, fresher food, significantly reduce leftover over, and better reflect the quality of the resort it aspires to. Breakfast Accessibility is challenging during inclement weather. The breakfast buffet is set up in the small reception area, which requires a short outdoor walk from each villa. Outside reception there are only four small tables with parasols for guests to dine. When it rains, which is on most days during the wet season, it is impractical to sit outside, leaving guests with no option but to carry trays of food back to their villas through torrential rain or avoid breakfast paid for. Our breakfast experience on our last day was ruined due to torrential rain. The reception area itself is not configured to accommodate indoor breakfast seated tables, making the overall breakfast experience highly inconvenient in regular wet weather. Providing a covered or indoor dining area would significantly improve the guest experience and better reflect the quality of the resort it aspires to. Wi-Fi was intermittent throughout our stay and unavailable for almost two full days. Reliable internet is increasingly important, particularly for guests combining leisure with remote work. The above improvement suggestions are offered with genuine positive intent. This is already an outstanding boutique resort, and a few relatively simple improvements, particularly to the breakfast offering, would elevate it among the best adults only retreats in the area. We would happily recommend staying here and hope our feedback helps make an already wonderful resort even better for future guests. We look forward to seeing the resort flourish in the years ahead.

Penyambut tetamu wanita di meja depan sangat mesra dan menawan. Ia adalah sepuluh minit berjalan kaki cepat dari pantai. Ia sangat tenang dan hotel bernilai baik.

Here’s a polished review you can post: Really enjoyed our stay at ChaoKoh Phi Phi Hotel & Resort. The highlight was definitely the swimming pool — absolutely stunning, beautifully maintained and a great place to relax during the day. The hotel has a fantastic location, close to everything while still feeling like a relaxing place to come back to. The staff were friendly and helpful throughout our stay, and the overall atmosphere was excellent. Would happily stay here again when visiting Phi Phi!

Overall Impression The resort makes a strong first impression, particularly through its beautiful common areas, pool and outdoor spaces. The drinks experience was a standout, with creative beverages that were well presented and closely matched their descriptions. However, the room condition and overall in-room experience fell significantly below the standard expected from the property. Key Strengths Public areas & pool: Beautifully maintained and among the strongest aspects of the stay. Drinks: Outstanding presentation, creativity and consistency with the descriptions. A particularly memorable part of the experience. Storytelling: Evident throughout the hotel and added personality to the guest journey. Breakfast: Above average, with a good variety of options. The bakery, healthy drinks and juices were particularly strong. Sustainability: Good implementation through refillable glass water bottles, wooden shaving items, toothpaste in paper packaging and larger refillable bathroom amenities. Staff: Generally friendly and welcoming. The Duty Manager who assisted us as walk-in guests in securing a room was particularly helpful. Opportunities for Improvement Guestroom Condition & Maintenance The room was the weakest part of the experience and felt noticeably old and tired. Several issues affected the overall perception: Four of six electrical outlets were not working. The iron was faulty and required replacement after a request. The requested king bed was actually two single beds placed together, which was uncomfortable during the night. The duvet appeared heavily aged and grey and had an unpleasant smell. Blackened areas were visible in the shower corners. A painting was poorly maintained, with visible Scotch tape and the artwork coming away from its frame. While the amenities themselves were well selected and aligned with sustainability initiatives, the overall look, feel and smell of the room did not reflect the quality expected from Sofitel. Food & Beverage The restaurants were outstanding in terms of ambience and service, while the food itself was acceptable but not particularly memorable. Breakfast was stronger, particularly the bakery and healthy beverage selections. Guest Engagement Although the staff were friendly, there was limited meaningful interaction. Managers were visible and consistently welcoming, but the interaction often felt more like a polite greeting than genuine engagement. No one proactively asked about my experience during the stay or at check-out. Beach Experience The beach opposite the resort was disappointing, with visible rocks and a generally unclean appearance. Although guests are directed towards it, there appeared to be limited effort to enhance or integrate the beach into the overall resort experience. Overall Assessment Strong resort facilities and outdoor experience, excellent drinks, good storytelling and an above-average breakfast. However, the dated and poorly maintained room, lack of proactive guest engagement and disappointing beach experience significantly reduced the overall stay.

Hotel yang bagus dengan kolam renang yang cantik. Sarapan pagi selain kolam renang sangat selesa. Biliknya besar dan bersih.

Pemandangan dari pantai sangat bagus. Pemandangan dari ruang makan sarapan pagi benar-benar hebat.

Hotel yang cantik, baru, persekitaran yang baik Setiap kakitangan adalah cantik. Pemandangan gunung dari bilik sentiasa menyegarkan. Katil sangat selesa. Minta kek hari jadi Susun bilik menjadi sangat comel, dengan cermin dicat di hadapannya. Ada kek dari restoran. Sangat berpuas hati, telah tinggal banyak kali. Kali ini saya tempah sendiri. Saya telah berpeluang menyemaknya, sebaik sebelum ini.

Lokasi yang hebat, betul-betul di pantai, restoran hotel makanan yang sangat bagus dan harga yang sangat berpatutan, pelbagai pilihan untuk sarapan pagi. Walaupun anda tidak mahu bilik dibersihkan, mereka meninggalkan air dan bilik mandi di luar, semua yang anda perlukan disediakan, gel mandian syampu dll. Kolam renang cantik dan sangat bersih.

I had an exceptional stay at Phi Phi Long Beach Resort Villa. In my experience, this is the most balanced and comfortable location on the island. Other areas tend to be overcrowded and noisy, especially considering that Phi Phi receives massive daily traffic from Krabi, Phuket, and other nearby destinations. Most visitors are day-trippers or short-term guests, while only a small number stay for a week or longer. For a 5–6 day holiday, this area is ideal. I found a very good deal for this hotel and paid 60 USD per night, which is an excellent price for the overall level, location, and quality of breakfast. The rooms are spacious, though some construction materials are visibly exposed—cracks, chips, unpainted surfaces, and panels that could be better finished. I booked a twin room with two single beds, but such a room was not available upon arrival. The hotel provided an extra bed free of charge, resulting in a king bed plus a single bed. Space was sufficient, and cleanliness was consistently maintained. Housekeeping does an excellent job, working daily and attentively. The air conditioning performs well. The shower is basic, just an open floor without separation, but for this price and for an island with limited logistics, this is acceptable. Electricity works reliably. Wi-Fi exists but only functions near the reception area. Rooms are located higher up the hill, and in my unit the signal did not reach at all. This was the biggest disappointment, as I had to rely on mobile data. Reception and restaurant staff are friendly and welcoming. The hotel provides a free transfer from the main pier during check-in and check-out hours. We preferred not to rely on the schedule and used long-tail taxis instead: 120 THB per person during the day and 150 THB in the evening. Around the hotel there are many good cafés; walking to the right side of the beach you can find a small, cozy place where we ate regularly without any issues. I would not recommend eating in the main tourist center, where food hygiene complaints are common. The concierge team helps with luggage upon arrival and departure; when arriving by long-tail boat they meet you at the beach and deliver bags directly to your room. The standard tip is 100 THB, which I found reasonable considering the heat and the distance across the sand. The hotel has a swimming pool, though I chose not to use it, as I wasn’t sure about water replacement frequency. Breakfast offers a wide selection, consistently good coffee, and fresh fruits—usually dragon fruit and watermelon, or pineapple and watermelon. The continental options are solid, with a few Thai dishes available. Breakfast was excellent and kept us full until late afternoon. The beach is outstanding, with beautiful water and a peaceful atmosphere. I recommend buying water shoes, as sea urchins are present; I saw them while snorkeling. The water quality, sand, and overall environment are exceptional and fully worth the stay. We visited the central area once and immediately understood that it was not for us: loud, crowded, chaotic, and unpleasant. I would not recommend staying anywhere near the central streets. Long Beach offers everything needed for a perfect stay. I highly recommend this hotel and advise future guests to explore reviews of this specific area, as they will be helpful.

Ia adalah pilihan yang hebat! Tiga kolam renang, di pantai, restoran yang sangat bagus, koktel yang sangat baik! Juga berdekatan dengan jeti jadi perjalanan ke Phi Phi dan pulau-pulau lain adalah sangat mudah! :)