Hotel berhampiran Harbour, Izmir

Comfortable accommodations, but serious concerns about guest relations. During checkout, we were called repeatedly (10+ times within 20 minutes, from 12:00 to 12:20) even after confirming multiple times we were heading down. When we complained, staff responded defensively and continued escalating rather than resolving the issue or accepting our feedback. While one female staff member was pleasant, two male staff members were unprofessional and disruptive throughout the situation.

It is very nice hotel everything was fine and friendly staff and helpfull thank you.

Has a lovely stay, the staff are very friendly and the pool area is beautiful. We had a nice meal in the restaurant also. Would recommend to others.

Initial thoughts were apprehensive as we walked through the fish market but as soon as we turned the corner there was no smell at all. Very handy to all shopping. The hotel has a lovely atmosphere with rooms upstairs fronting a balcony that you can sit on and watch the inner courtyard. Lovely ambient non-intrusive music during the day with a live three piece band playing in the evening. Again we did not find the music intrusive. Staff were very professional and obliging. Would definitely stay here again. An easy and flat 15 minute walk to train station and an easy flat walk to Konak pier and clock tower.Basmane train station takes you right to the airport train station in approx half an hour then it is just up the escalator and turn right for a minute or so.

Receptionists are very good specially Balik. She accommodated early checkin as well as helping me store my luggage. These kind of services are very critical for me and I appreciate them so much for this. The everyday breakfast is also really good and the servers and the cleanliness there are really good too. The location is also near the Konak square. All of the hotels in the area are within some sort of alleys which are busy. For others it might be a surprised but in many places in Asia the same hotels are located in busy alleys. As a solo traveller, I never had an issue with safety and going around the area.

房間很大衞生也乾淨，衹是衞生間沒有換氣扇有點黴味，另外靠近馬路邊，窗户隔音效果他太好，其他都OK

The hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2. The area is very grubby as it is in the heart of the car workshops. The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area. Would not use again and in my opinion £400 for 2 nights was excessive. That said the buffet breakfast was exceptionally good.

Great stay! The hotel is clean, modern, and very comfortable. The staff were welcoming and helpful throughout the stay. Rooms are spacious, well-maintained, and quiet, making it easy to relax. The location is convenient for getting around Izmir. Overall, an excellent experience and great value for money. I would definitely stay here again.

Location is very good . 100 meters to Basmane metro station. Staff where polite and helpful . Room was good in compare with the price . The only negative thing was breakfast . Breakfast was very poor . They had only tea . Not coffee . Not milk .

The room was nice and had what I needed. Everything was clean. The staff were friendly and helpful. Overall, a good place to stay.