Hotel berhampiran Memorial Albert Einstein, Washington D.C.

Excellent location, near Capitol Hill and all the nearby monuments and museums. The rooms are very spacious with excellent amenities, including coffee makers Staff were courteous

The location is perfect for arriving by Amtrak. The room is spacious and so is the bathroom. The only thing is the carpet is very old and wore that it just looked a bit dirty. I had to ask for slippers to walk around the room. Staff is polite but I can’t say they were very friendly. After all it’s Hilton and is expected to be polite and professional. One thing to note is there is no master switch for all the lights, occupants have to turn off all the light one by one

It is amazing services and experiences with their staffs. Very friendly, very helpful, very kindness especially one of their hotel bar restaurant and her name is “Patz”. She wonderfully kindness and helpful when I struggled with my handbag letting Inside the train when we can off at foggy bottom station. She letting me to use her phone to contact the lost and found metro office and even talk through with me. Very convenient location between at M street and 22nd St NW. 15 min to White House, then few minute to all the Mall surrounded. Then train from foggy bottom to Union station or capitol for capitol, library congress, Supreme Court and all the popular museums/art gallery along the site. The hotel is the best hotel experiences we have had for our entire first trip IN USA. Just a very weird experience that both my sons got bitten by buds or fleas for the stay but it doesn’t happened to me even we in the same room and bed? All well, hopefully they no other customer had this issues. But I still feel lucky and big thank you to the teams, management and all the other onsite staff. Loved it and will definitely back to you for our next trip to DC….xx

My wife, our 5-year-old son, and I recently spent 3 lovely nights at Canopy by Hilton Washington DC Embassy Row during our family trip to the nation’s capital, and it turned out to be the ideal choice for our little family of three. Located in the charming Embassy Row neighborhood, the hotel’s location is truly unbeatable—just a 10-minute walk to Farragut North Metro Station, allowing us to easily reach iconic spots like the National Mall, Smithsonian Museums, and the White House, which were perfect for our curious 5-year-old. We booked a deluxe room with two queen beds, which was spacious and comfortable for the three of us. The room was impeccably clean, with bright, modern decor and soft lighting that made it feel warm and welcoming after long days of sightseeing. The plush beds ensured we all slept well, and the blackout curtains were a lifesaver for our son, who tends to wake up early with sunlight. There were plenty of USB charging ports and free Wi-Fi, which kept our son entertained with his tablet during downtime, and the room had enough space for him to play a little without feeling cramped. What impressed us most was how family-friendly the hotel was, especially for a young child. The staff was incredibly warm and patient; they greeted our son by name after the first day and even gave him a small toy as a welcome gift, which made him feel so special. There were also convenient coffee stations in the lobby, perfect for a quick pick-me-up before we headed out to explore the city with our little one. The complimentary Canopy bikes were a fun activity for our family—our son loved riding in the child seat while my wife and I cycled around the quiet, tree-lined streets of Embassy Row. The concierge was also very helpful, recommending family-friendly restaurants nearby and helping us plan our itinerary to avoid crowds at the museums, which made our trip much smoother. Overall, our stay was wonderful. The hotel’s prime location, comfortable accommodations, and thoughtful, family-focused service made our DC trip unforgettable. We highly recommend Canopy by Hilton Embassy Row to any family traveling with a young child—we couldn’t have asked for a better home base. We will definitely return on our next family trip to Washington DC.

El hotel esta muy bien ubicado con una parada de metro a 10 minutos. Cerca de Chinatown con bares, restaurantes y tiendas. Es un edificio con encanto y el personal muy amable. Curioso que no haya gel para la ducha, solo pastilla de jabón.

This is a business hotel located in an excellent location in DC. It is close to major attractions like the capitol and Smithsonian museums (15-20min walk at max). There is also a bus stop nearby to access the city center, and the Union Station metro is an 8min walk away. Food wise there are not many options nearby but the city center is about 15 minutes by bus. The hotel is clean, rooms are serviced daily, and there is free water and coffee. The room is nice and clean, the only minor issue is a slightly low water pressure. The main issue with this place are the meal credits - although the booking says that breakfast is included, what you actually get is $10 in meal discounts per day - there is a breakfast buffet and the place converts into a restaurant for lunch and dinner. You can't stack these discounts (i.e. if you did not eat any meals at the hotel today, you have forfeited the discount and cannot push any discount to tomorrow). The breakfast buffet is over $20 before tip (additional cost if you order eggs, which somehow are not in the buffet spread), and a lunch/dinner entree is somewhere between $20 and $30. In essence this forces you to eat at the hotel for a discount but you will still end up paying additional. Other than this rather confusing meal scheme, would recommend this hotel for anyone staying in DC for the first time.

I’ve left behind an important item and I’ve called up the hotel staff. A customer service officer picked up and told me that she will open a case with regard to this matter but it has been 2 days and yet I have not received any notices or replies from the hotel. It seems like everything is automated but no one respond to this matter which is unacceptable and irresponsible for a reputable hotel.

I did not have the pleasure of using the facilities however, I must commend the staff for always being helpful and friendly throughout my stay. I would recommend that the staff be advised on a contingency plan or when there are power cuts in the area to mitigate any discomfort and inconvenience experienced by guests. Unfortunately during my stay at the hotel, the power went out from 4am till the time I checked out at 2pm. It would have been a nice gesture to offer bottled water, discounted rates, coupons or some type of assistance to the guests who were at the hotel to ameliorate the unpleasant situation of being without power for such a long time. Other than that, I think the hotel is in a good location and is easily accessible depending on your needs in DC.

They provided us with a handicap room without informing us upon checking in. As the rooms had all the required facilities like hand rails etc. the mattress is also sinking especially on the left side not the Marriott standard. We had prepaid the room for 4 pax but only provide 3 pax bath towels, request the 4th pax bath towel after checking in, need to request again after we came back late night for the shower. The location is nearby the metro station.

By far the worst JW Marriott 'experience' I've had. The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm. The location is great, but I will not stay here again.