Hotel berhampiran Pulau Istana, Boston

It’s a beautiful hotel. Room is nice and comfy. Location is perfect. However, service is terrible. Like a 3-star hotel. When we arrived, there was no doorman at the door to help with luggages. After a 24-hour door to door travel, we had to carry our luggages up and still no one offered help. Housekeeping was not a 5-star ranking standard. Bedsheets were not changed even on the 5th night I stayed. From day 2, we have to call front desk to replenish water everyday. If u don’t call, no water is replenish. A request of a kettle took 30 mins. We ordered a few packages from Amazon and Target, took them two whole days to check where are the packages. Called front desk 3 times, went down to talk face to face with front desk 2 times. Finally they found it and brought it to the room.

We had a wonderful stay at The Westin Copley Place, Boston. The room was spacious and comfortable for 4 adults with two queen beds and it was clean and well maintained. The location is excellent, making it easy to access shopping and key attractions. We also enjoyed Bar10, which serves good food. Overall, a very pleasant stay.

citizenM feels a bit more fun and welcoming compared to other modern hotels. The rooms are still on the smaller side, but they’re super comfortable, especially the big bed that takes up most of the space. Everything is controlled with an iPad—lights, blinds, TV—which is actually pretty cool once you get used to it. The lobby areas are a highlight, with lots of space to hang out, work, or grab a drink. It feels more social than your typical hotel. Overall, it’s a great pick if you like a stylish, relaxed vibe without spending too much.

I highly recommend this hotel! I stay at various hotels throughout the world and thoroughly enjoyed this hotel. Staff were attentive and respectful, room was spacious, bathroom was spacious for a city hotel, everything was clean and location was great for many sites, drivers and subway/metro. I’m originally from Boston and Hotel Indigo will be top on my list for return visits. Comfortable bed, easy air con to adjust, plenty of towels. I always clean items like the remote control, phone and light switches with sanitary/bleach wipes before using them. I didn’t notice any dirt when cleaning these items…credit to the hotel’s hard working cleaning team! Thanks to the front desk team for an easy early check in and a quick check out!

Hotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel

The room is clean and service is good. The hotel is located in a very convenient location in Boston and it’s safe to walk around even at night.

Conveniently located hotel located a few blocks from the commuter rail backbay station. Hotel staff were great and allowed us to check in early upon arrival and store our luggage at check out so we could further explore the city. The rooms are small, bedding is best for someone under 5’9, otherwise it was a great home base for a weekend trip to the city.

Had such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible! 10 out of 10 will be staying here when we find ourselves in Boston again.

Excellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable

Ongoing construction during stay — business center, restaurants, and gym unavailable Phone in room not working (line issue not fixed during stay) Safe box not working (couldn’t be repaired on-site) Overall, multiple maintenance issues and unavailable facilities made the stay disappointing.