Hotel berhampiran Setem Percuma, Cleveland

Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.

挺好。對於我這種去進修學習的比較合適。有做飯的地方比較好，房間也夠大。離CCF又很近，走路即可（美帝這地兒，沒車寸步難行）。唯一的問題，健身設施有些壞了，一個月都缺乏運動。

It was very nice hotel, good location, and some staff are very helpful.

Kecuali untuk lokasi, tiada apa-apa lagi yang layak untuk perkataan Renaissance. Kebersihan: kotor dan miskin Bilik: kecil Caj: Mahal

Great stay and close by the airport. Also decent pool but small gym. Good staff and lobby bar

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

Hotel is in the edges of Cleveland downtown on the second floor of a mixed use building. Relatively convenient location but not very walkable.

Отель так себе. На полу нет ковра. Находится далеко от станции метро. Достаточно дорогой для других отелей в Кливленде такого же уровня. Кондиционер плохо отапливал комнату. На следующий день переехал в другой отель.

The staff was incredibly kind and helpful — when I arrived soaking wet from the rain, they immediately gave me a towel and offered me free water, which was such a thoughtful gesture. My room was spacious and the bed was comfortable, making it easy to relax after a long day. I truly appreciated the warm and attentive service.

Reasonable price, helpful front desk, room is good only issue is that it got quite hot with heater and the door key had issues because the swipe pad thing on door was outdated, but there were very helpful and other rooms were fine from what i could see. I would return here again.