Hotel berhampiran Stesen Liberty, San Diego

Convenient location and walking distance to the bay. Spacious room with luxury design. Bathroom with privacy at the back of the room. Very comfy bedding and nice staff. The coffee dispenser was empty in the lobby, will be perfect if refilled it in time.

Overall was good, but not perfect. I like the Hotel it seemed clean and the location was close to the harbor. The bed was comfortable the bathroom was nice for me.I had trouble finding the entrance at night it didn't seem super obvious, checking in they had to run my card 6 times even though it said approved she said it didn't go through it took a long time. She said it was who I booked through (Trip.com) their end wasn't working. After checking in I drove up to the gate for the parking lot. To open the gate you're s supposed to use the room key and swipe it over ablue button but at night I didn't see it and I was swiping another screen that kept giving an error message until their was 5 cars behind me and someone got out. And helped. That's my fault but maybe put a light on it. Parking is $50 which I knew before from reading other reviews. I might stay there again if the price is right.

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.

I stayed at this hotel for 2 days, from May 31 to June 1. I booked the hotel three weeks in advance through the “Trip” app, and I successfully paid for it within the app. (I still have the receipt, and the payment record is still in the Trip app.) On the night of May 31, when I checked in, everything went smoothly, and the check-in staff didn’t mention any issues, except that I had to pay a $150 deposit. One day later, Bank of America notified me that $330 had been withdrawn from my bank account by this hotel. I met with the hotel manager in person to ask for the reason, and the manager informed me that my previous payment had not gone through, so I had to pay that amount now. I was truly shocked, and I showed the manager the receipt of the payment I made through the Trip app, but the manager still didn’t accept it and demanded further confirmation from my bank to prove that I had paid for the hotel. Since it was during my check-out process, I didn’t have enough time to retrieve proof from my bank account to demonstrate this, so I temporarily set the issue aside to resolve later. I cannot understand why the hotel staff withdrew money from my personal bank account without my permission and, at the same time, how the Trip app and the hotel coordinated regarding the payment that was already made.

Great spot on the harbour, quite a big hotel but easy to navigate once you figured it out. Great fitness centre.

Kakitangannya mengagumkan, bukan yang terbaik dalam kebersihan kebanyakannya disebabkan oleh kelembapan berlebihan daripada pengudaraan yang lemah yang menyebabkan acuan di kawasan yang tidak dipertimbangkan oleh pengemasan. Linen kurang diingini. Tetapi turun tangan kakitangan dan harga akan membuat anda mempertimbangkannya lagi dan lagi!

The hotel itself has a perfect location and it is accessible to everything you need. The staff is friendly and very accommodating and easy access to everything. When it comes to the room not that spacious but still cozy and relaxing vibes in addition to that is the bed and pillows is very comfortable . And it has a variety or restaurants inside of the hotel where u can choose from. And my most awaited to try is the pool it is gorgeous, stunning views. Overall experience is excellent.

𝗧𝗵𝗶𝘀 𝗶𝘀 𝘁𝗵𝗲 𝗼𝗻𝗹𝘆 𝗿𝗲𝘃𝗶𝗲𝘄 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗿𝗲𝗮𝗱. I stayed there for 2 weeks, working from home during the day, going out at night. Pros: - excellent value for the comfort and amenities at under $65/night - great desk & comfortable chair for laptop work - nice modern Philips large-screen TV you can connect to via HDMI - the Internet was ok (~10Mbps) but disconnected daily (reconnecting the WiFi restored it) - pretty quiet considering the proximity to the freeway: just white noise, haven't heard any revving or sirens - walls don't provide much sound insulation but I've heard only ONE neighbor conversation during my 2-week stay. It did help that I chose a room on the top floor, and next to the janitorial room (#522) - the wall-mounted A/C was surprisingly quiet, and heating worked fast - ventilation was okay if you keep the window open about 1ft - only saw 3 flying insects, and a crawling one in the shower - clean room, only found a few hair strands in the shower - mini-fridge was quiet and held a week's worth of food - great use of space: 4 large drawers, rack with clothes hangers, space for suitcases to be out of the way, 2 mirrors - the staff was very kind of provide a microwave, can opener, paper plates - pool was clean - two hot tubs were great, and MUCH cleaner than my friend's who stayed at the Courtyard by Marriott next door - coin-operated laundry on site ($2.50 + $2.50 W/D, $1.50 laundry soap) - nice landscaping and you could smell eucalyptus trees Neutral: - the pool/hot tub area closed at 10pm - there's nothing to do in the walkable area (just other hotels), but North Park is only a $10 Uber ride away, and the Fashion Mall is right across the freeway - construction in front of the lobby should be finished by the end of 2025 Cons: - gym was tiny and lacking: only 4 cardio machines (one elliptical that felt awkward) and one cable station with fixed cable points; no free weights, towels, or watercooler cups

I like the bedroom everything look clean and comfortable to sleep. I was able to sleep well. Thank you! Would recommend this place I hope to come back again!..

It was a great stay! We had no problems! The parking structure is pretty tight so I think that was the only con.