Hotel berhampiran Pulau Magik, Honolulu

"I specially booked this hotel to watch the fireworks on Friday. The location is really a plus, and it is very close to the fireworks beach. The sea view room has a good view. Outside the window is the yacht dock, and there is the sea in the distance. The night atmosphere is full. Next to it is the Hilton Resort. The surrounding environment is very comfortable. There is also the largest outlet nearby, which is very convenient for eating and shopping. I am very satisfied with the overall experience."

"1) The escalator leading from the lobby to the mezzanine level was out of order. Given the makeshift barrier on the mezzanine level, it looked like the escalator had been out of commission for some time. Quite a shame from a convenience standpoint. 2) I had checked into the hotel after midnight because of a flight delay so I was pretty exhausted and fell asleep quickly after taking a shower, brushing my teeth, etc. I woke up in the middle of my first night's stay noticing a foul odor. After walking around the room and initially thinking it was coming from the A/C vent, I pinpointed the origin of the bad smell to the linens: the pillowcases, sheets, blanket. It smelled like a dirty wet sponge or clothes that never dried completely but were put back in the dresser drawer. I pulled all of the linens off the bed and left a note for housekeeping to replace them because of a foul odor. They did and it was fine the rest of my stay, but the point is I never should have had to do that. 3) Upon returning from my uncle's funeral Saturday night, to my dismay I found 20-30 cars that had been double-parked by the valets in the hotel parking lot. After circling the lot several times in the hopes of catching someone leaving but having no success, I decided to look into valet parking, figuring that since I was a hotel guest they would have something worked out. When the valet told me the valet fee was $49 even for hotel guests I was flabbergasted and declined. He instructed me to go back to the parking garage and speak to the parking attendant to ask about my parking options. When I got there, the parking attendant initially refused to come out of his booth to help me so I had to enter the garage, go all the way around to the exit and talk to him so that he didn't have to leave his booth. He pointed at a white car parked outside and told me to look for parking ”around there.” I asked him if that was assigned to the hotel, because I did not want to wake up tomorrow morning to discover that my rental car had been towed or impounded. He did not convince me that this was not a possibility so I parked the car where he instructed me to, took photos of the area, and went to the hotel registration desk to look further into the parking situation. The signage was also not clear. When I got to the registration desk, I was helped by an employee who seemed to have a French accent. He was definitely European, with very short hair. I explained what had just happened with the parking and he told me that the hotel did not have ”jurisdiction” over that parking area and he could not guarantee me that my car would not be towed. There happened to be another employee, a local guy, just finishing a transaction with a hotel guest so I moved one station over and asked him the same question. He clarified the situation and explained that that outside parking area (in the middle, under the ramp) was overflow parking for the hotel, and, as long as my hotel parking pass was clearly displayed, my car could remain there for the duration of my stay."

"I had a wonderful stay here. Every morning, I enjoyed breakfast on the balcony with a view of the lagoon and the ocean — it was absolutely beautiful. The building is a bit dated, but it is undergoing renovations, and even so, the property has five swimming pools, a lagoon, and easy beach access, which I really appreciated. One downside was that I was assigned a room in the Rainbow Tower with a connecting door. The noise from the neighboring room came through very clearly, almost as if it were in my own room, and the soundproofing was poor due to the connecting door. The hotel is about a 20-minute walk from the main Waikiki area, which felt a little far but still manageable on foot. Overall, I really enjoyed the facilities, the pools, and especially the lagoon."

"Booking in at reception was a friendly and very easy experience. The room was good but had more of a close up view of bushes than a City View. The food I had was good, however the bar was often very busy with just one person making the food and serving drinks. I tried to get served a few times but had to leave and returned a bit later for service. The location was very good for bus services and convenient for walking to local Waikiki beaches and along Kalakaua Ave."

"Beach only 2 minutes away from hotel. Restaurants and ABC stores all nearby. Safe places to walk even at night. Front desk customer service are super helpful and friendly. Cleaning stuffs always have a welcome smile and did a great job cleaning the room. Only thing that I dislike is the Resort fees charge. They should at least include a free breakfast daily."

"Check in time was 3pm however my flight arrived mid morning & hotel kindly let me check in immediately upon arrival around 11am Room was very comfortable but no shower cap or other amenities offered Location is slightly out of the centre with a 5 block walk which was tiring however staff were lovely except the travel desk staff member who was very rude & chomping on an orange whilst talking to you & not helpful"

"Good hotel for a short stay in waikiki. The location is great right in the center but the fact that it is just above a nightclub is a downside as you can quite hear the music until 2 or 4 in the morning. The staff is helpful and the hotel provides beach gear for free which is great"

"Easy checkin through machine and the passcode was active for every facilities. If there are any issues with the checkin&out, you can ask for the helpful front desk as well. With the lovely central location, you can access to every places with walking distance. The capsule and bathroom is tidy with adequate space and storage. So in overall, it is a bargain choice if you’re looking for place like this👍"

"首先誇一下攜程的客服。入住當天到了酒店説訂單沒有收到，聯繫了攜程客服在30分鐘以內就解決了，當時國內應該是凌晨，真的很感謝客服的速度。 酒店的話就是比較新，訂的海景房景色很不錯。然後前台還是很友好的，有什麼問題都可以很快解決。航班是當地時間早上到的，但馬上就給入住了，還主動幫忙積了萬豪的分。 最大的問題是Housekeeping。入住當天就感覺床單不是新的，在床尾可以看到一點點鞋印和頭髮。但當天實在太累了就沒有管。第二天打算泡澡的時候發現浴缸壁上都是泥，很明顯就沒有擦過。 在打掃阿姨進來的時候要求了換床單和擦浴缸。老太太告訴我説換床單要和前台申請。於是出門的時候又和前台説了床單和浴缸的事，但前台的反應明顯就是打掃的人應該要自動換床單。。。然後晚上回來以後發現床單是換過了，但浴缸還是沒有打掃！！！可能因為我前晚自己稍微擦了一下，打掃的人就覺得乾淨了。結果我回房間的時候就發現浴缸裏還是我早上掉的頭髮。小費的話放了5刀。但説實話你房間給我的就不乾淨，憑什麼拿更多小費呢？ 其他一些小問題就是淋浴水壓不行。然後可能因為環保的原因，房間裏沒有送礦泉水，除了兩片化粧棉也沒有其他的用品。但浴衣和拖鞋可以打電話問前台免費要。 酒店剛開不到一年，感覺維護很一般。充其量就是一個商務酒店。如果是度假，除去堵車的問題，還是推薦住到威基基那邊去。"

"Lovely hotel, funky fridges in rooms, fabulous linen, genuinely kind staff, great location and reasonably priced for Waikiki"