Hotel berhampiran Penjara Lama Bandar, Charleston

The hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.

We had a wonderful stay at Christmas time. The hotel was beautifully decorated. Check in was easy, we were offered a$20 upgrade for our room, which we accepted and we enjoyed our 3 nights in a suite- lovely! The courtyard was also decorated and the outdoor fireplace was always blazing. We liked having a glass of wine in the evening. We also loved “The Den” bar! The pizza was yummy! Such a cool experience- we will definitely stay here next time we are in Charleston!

When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included. The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it. We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation. At the end we just took a bottle of water in the morning and had breakfast elsewhere.

The Hotel was very convenient. Right off Savannah Hwy. close to anything you would need. We were there to buy a car and a huge number of dealerships were just down the street. Far enough off that major thoroughfare to be quite though. Front clerk yliana got us checked in fast, explained everything to us and followed up on our stay.  Breakfast area was well stocked and food was great. The eggs were excellent and didn’t seem like normal powdered affair.  Room was very clean and large. We had a king suite with kitchen. Sofa was comfortable and not too much worn. Shower was large and extremely clean. Another excellent Hampton stay for us.

This hotel was in a nice location and the view of the shipyard was an added bonus. There have been some updates and the breakfast was awesome.

Excellent hotel stay with family located in a very convenient location to explore Charleston downtown and nearby Folly Beach. Hotel staff were friendly, room came clean, and breakfast was served nice and warm to enjoy each morning during our vacation. Shower/tub area of the bathroom could always be upgraded as ours felt a little faulty at times, but well aware that this hotel is an older building that's been renovated recently. For the price we paid for our short weekend stay, it was perfect for our needs and made our stay very comfortable in Charleston.

I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.

We had a little trouble with our roo, the staff and Kadijah (apologizes if spelled wrong) were wonderful. They moved us to another room without hesitation and were regularly checking in with us to make sure everything was good. The hotel is very clean and in a really good location. There is a ton of construction going around in the area which got noisy at 6 am. The parking tower while convenient is very pricey in my opinion.

Very nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.

Front desk - zero personality, acted like she didn't want to be there, no welcoming smile, eye contact or hello. (how hard is that?) 1st room - tv had no picture, only sound. Maintenance guy suggested I switch rooms. Oh boy, back to the front desk! 2nd room - Noisy a/c unit, forever dripping shower head, loose toilet seat, no soap in shower container, dirty bathroom food - mediocre, juice terrible, coffee station was nice but very slow staff - guy mopping floor seemed mad I would walk from my room to the lobby. I apologized but literally no way around