Hotel berhampiran Arena State Farm, Atlanta

It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!

Location is very good. The hotel has a pivate parking for 25 USD/ day, so you don't need to worry about where to park. There are many restaurants and cafés around, also Marshall's, Five Under are in the neighborhood if you like shopping. There is also Publix Market just in 2 mins by walking. The breakfast is good enough to start a day. And the people are always helpful and kind. The room is quite comfortable. There is a microwave, a little fridge and a coffe-maker inside the room. The only missing for us was the safe. There was no safe inside the room. Also the housekeeping is done once in two days, but if you ask in the morning they change the sheets and towels regardless the day. We stayed here with 2 little buddy loved a lot. If we visit Atlanta one day again, I definitely check this place.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.

My husband and our son stayed here cause we always have a great stay at hoilday inn all over. I will start with the bad. First off, when we booked this hotel, it stated the breakfast is included while getting checked In. I saw a sign saying that you have to pay for breakfast and it's 9 dollars a plate. 😡so I asked the guy that was checking us in. Why do we have to pay 9 dollars for breakfast he said it's not in my reservation. That was false,. So he said we have to call ihg to inform them of this and I said NO you call cause this is your hotel not mine. Anyways I have never stayed at a hoilday Inn IHG and had to pay for breakfast (NEVER)..The good news is we slept good.. room was clean.

The only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30.

This hotel is okay. It's close to the aquarium and the Coca-Cola museum in the civil Rights museum. Breakfast was okay. It could be a little cleaner those sofas were a little grungy. The hotel charge me two times. I had to contest it with my credit card company and show the receipt that my boyfriend paid for the room. They didn't take payment off my room when we checked in so we paid twice. I had to call my credit card company and I had to call trip.com to resolve the issue. The staff aren't very knowledgeable. They don't really know anything about Atlanta or can't recommend restaurants. The hotel was okay but really not up to Marriott standards..

The location is great. Very close to Georgia World Congress Center, Olympic Park, Coca-Cola, and Peachtree train station. Generally, Atlanta is quite scary because of the homeless people on the streets and the cat-calling. The hotel is nice, tho old. The uber pin is Sheraton, so i guess it was acquired and rebranded. Clean and quiet. We haven’t tried some amenities like the heated pool and gym but everything listed is available. They have provided bottled water during check-in but nothing after that. Our room have veranda facing the pool so it was nice to unwind after a long tiring day. The only problem was, we were charged with destination fee ~$28/day aside from the deposit of $100 - released after check-out, which is not listed here in this app. Or was it was the city tax? Idk.

One room Rm#511 did have TV service.  Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host.  If I ever come there again, I desire to see him.

Front desk was fine, but the ice machines on all floors were broken. It’s an inconvenience having to go all the way down to the convenience store to get a bag of ice. Other than that, the bar made a good Old Fashioned.

The service was excellent and the price w as nice