Hotel berhampiran Taman Turkey Lake, Orlando

Since the hotel had only recently opened, there was a bit of a wait during check-in. However, the staff were very kind and courteous, which made the process pleasant. On the other hand, there were a few concerns regarding the facilities. The water in the handwashing area didn’t drain well, and the toilet also had drainage issues. I had never encountered these kinds of plumbing problems at other places I’ve stayed, such as Universal Canaveral or Disney All Star Resort, so it was a bit disappointing. I was also surprised by the lack of sound insulation. Voices from the hallway could be heard very clearly inside the room. Additionally, there seemed to be a gap around the door, which likely allowed more noise to enter. I didn’t experience this kind of issue at the previous hotels I mentioned. Since the hotel is still new, I hope to see improvements in these areas in the future.

工作人員非常熱情，給人賓至如歸的感覺，住在這裏的每個遊客也都特別友好，見面會打招呼相互問好。酒店房間中規中矩，衞生乾淨，早餐種類不多，但能吃飽，牛奶和酸奶自由。酒店大廳上午有預訂去環球影城的大巴，記得要提前預約哦

it was nice for the price. bed was clean but there was some red thing on the pillow. (i dont mind) toothpaste is provided upon request. room cleaning is not everyday but it was done 4 out of 5 nights. i would stay this hotel again if i come here. it was really cheap. breakfast was really nice

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

We visited Universal Studios during our trip, and the hotel’s location was very convenient since it was only a short distance away from the park. One thing we especially appreciated was the breakfast service. The hotel provided breakfast every day, and the quality was good. We also liked that the breakfast hours were quite flexible and extended compared to many other hotels, which often only offer breakfast early in the morning. Overall, it was a comfortable and convenient place to stay.

The room was cleaner than I expected, even though it is a 3 star hotel. Location wise is good, have free transportation to Disney land and universal studio. We bought our room with breakfast, breakfast was okay, reasonable. And there is an arcade for kids to play and there is even a pool table that my friends and I had a great time. The swimming pool was wonderful and it was peaceful in the morning.

Encontrar el hotel fué super fácil, excelente locación para turistas. Al hacer check in tuve unos contratiempos que me complicaron la llegada despues de lo cansada que estaba. Según me enteré, es política del hotel que los residentes tenemos que pagar un depósito de $200 reembolsable al hacer el check out. El problema no era el no saber que había ese depósito sino que debía de ser efectivo solamente. Eso me molestó muchímo por que solo quería llegar y bañarme y en cambio tuve que salir en busca de un cajero automático. La habitación estaba limpia y olía agradable, a pesar que las sabanas tenían marcas de quemaduras de cigarillo por donde quiera 😂 La cortina del baño hecha pedazos y muy pequeñas y toda el agua caía afuera 🤦♀️ a parte de eso todo lo demás estaba bien.

Went for football tournament. Location was great. And staff was friendly. But I was a little taken back when they didn’t clean my room for the first day, I had to call and ask why. They told me they only clean on the fourth day so I asked them to start cleaning my room since I was gonna be there for three nights so they clean the second night.

โรงแรมนี้ทำเลดีค่ะบริการก็ดีมากพนักงานยิ้มแย้มอาหารเช้าถือว่าดีระดับนึงข้อเสียเพียงข้อเดียวคือที่ห้องตรงที่นอนกับห้องน้ำมีแมลงสาปตัวเล็กๆขึ้นที่นอนเท่าที่ดูทางโรงแรมมีการีนูเวทแต่บางส่วนไม่ได้ทำทั่งหมดของห้องเลยมีส่วนที่เป็นของเก่าแล้วมีแมลงสาปอาศัยอยู่ปรับปรังตรงนี้ได้จะดีมาก

Lorna was kind , courteous, and professional our entire stay. Love how she delegates the front desk and help so many guests at once. Her team made my stay both comfortable and worthwhile.