Hotel berhampiran Kawasan pelancongan Maple Leaf, Dalat

The reception staff speaks English very well and are very helpful. We checked out early and asked the staff to book a car to take us back to Ho Chi Minh. The staff prepared everything. We had an appointment early in the morning and the staff recommended a hotel that was not far away. We could leave late so that we wouldn't be tired. They recommended it very well. The room was very clean and spacious. It was easy to find the hotel. It was near the walking street and there were many restaurants around. It was great. I will go back and use the service again when I have a chance.

Road construction was underway around the hotel. It was inconvenient to walk around with dust, but the hotel was clean and the staff was friendly and nice. Breakfast was especially good. If you are wondering where to stay, I recommend this hotel.

I have an amazing stay & good experience during the stay. The hotel is same as shown in photo look elegant and ancient, but condition is good. The service from the staff is awesome, we are well served by the polite staff that always ready to help. Before the stay, I have approached the staff for room decoration for my proposal to my partner, the staffs are responsive and the result is satisfied. Good variety of food for breakfast and tea time also, overall experiences is awesome

Menginap selama satu malam semasa lawatan kami ke Dalat. Bilik ini mempunyai penghawa dingin, yang ternyata jarang berlaku di Dalat. Bilik yang bagus, katil yang sangat selesa. Sarapan pagi yang sangat baik. Hotel ini segar dan baru, saya rasa kami adalah yang pertama di dalam bilik. Di atas segalanya!

I stayed for two nights and arrived late at night. The Front Desk staff who welcomed me were very warm and friendly. I was pleasantly surprised to receive a room upgrade, which I truly appreciated. The resort itself is lovely, with beautiful gardens and flowers that create a relaxing atmosphere and make it enjoyable to walk around. The room was generally nice; however, there was an unpleasant smell in the bathroom, and the soundproofing could be improved as I could easily hear people talking in the corridor. Breakfast was generally good, with a nice selection of food. The staff were attentive despite the busy hours. The main disappointment during my stay was the inconsistency regarding the late check-out. One day before departure, I was confirmed a complimentary late check-out until 2pm, and my key card was even extended. I appreciated this gesture, especially since I had mentioned that I did not mind paying if needed. However, on the day of departure, the manager informed me that the hotel was fully booked and that the late check-out was no longer valid. Unfortunately, no alternative solution was offered, and it seemed as though there was some doubt about my confirmation. Luckily, my bags were already packed, and I was able to check out immediately. I later sent an email to express my concern. Another manager responded politely and offered a solution and courtesy gesture, which I appreciated. However, by then I had already checked out and made alternative plans, so it was a bit too late — though I do value the effort to follow up. I was also traveling on my birthday. While I am not someone who expects celebrations, it was a little surprising that there was no recognition at all, especially for a brand like Grand Mercure. Overall, the resort is beautiful and the service is generally good, but better consistency in communication and service delivery would enhance the guest experience.

Kami menempah hotel untuk satu malam. Kami menyukai hotel ini. Lokasinya di tempat yang indah, di tepi tasik. Wilayah hotel adalah besar, dijaga dengan baik, sangat menyenangkan untuk berjalan. Kakitangannya ramah dan sentiasa membantu dalam menyelesaikan masalah. Sarapan adalah Vietnam, tetapi anda tidak akan kelaparan. Bilik bersih, bukan baru, tetapi tidak kritikal. Satu-satunya minus bilik adalah bau di tandas, tetapi untuk satu malam ia tidak kritikal.

Lovely place with peacock and deer around. Air is good. Room was spacious and comfortable with complete Amenities.

Квартира неплохая , но хотелось бы уборку получше и заменить некоторые элементы ( они устали от времени)

Расположение в конце узкого и длинного переулка. Парковка на 2 машины всего. Виды на теплицы) Завтрак делают под заказ: не наешься как в привычном шведском столе. Полотенца нормальные можно попросить - принесут. Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.

Hanya bilik VIP di hotel yang mempunyai penghawa dingin, jadi mereka yang biasa tidur dengan penghawa dingin dan tidak menempah bilik VIP akan berasa tidak selesa. Di samping itu, kemudahan yang baik dan kakitangannya bersemangat dalam menjaga tetamu.