Hotel berhampiran Marble Moutain, Da Nang

I had an amazing stay and would absolutely recommend this hotel. I will definitely come back on my next visit to Da Nang. The staff were incredibly polite, welcoming, and always happy to help. The rooms are beautifully designed, spotlessly clean, and the bed was very comfortable. The breakfast, which you pre-order, was fresh and delicious every morning. The hotel is located in a quiet neighborhood just a short walk from My Khe Beach, making it perfect for a relaxing stay. One thing to keep in mind is that there are no restaurants or supermarkets nearby, so if you think you’ll be hungry late at night, it’s a good idea to buy something in advance. The only minor downside was that the room on the 5th floor could be a bit noisy in the morning due to the swimming pool above. Apart from that, everything was excellent. Overall, wow! A fantastic boutique hotel with outstanding service. Well done to the entire team! Highly recommended.

สะมากๆๆๆๆ คุณป้าเจ้าของเหมือนจะเป็นเจ้าของบ้านดูแลดีมาก ความสะอาดให้ 10ล้านเลยครับ ผ้าห่มดีหอมอุ่น เตียงนอนดีมากๆ นำแก้วน้ำมาวางบนเตียงแล้วกระโดดเล่นบนเตียง แก้วน้ำยังไม่ล้มเลย แถมใกล้ ไนท์มาเก็ตมากๆด้วย สะดวก ใกล้มินิมาร์ท ดีมากกกกกกก

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Kemudahan hotel ini sangat baharu. Biliknya juga sangat luas. Dari hotel, boleh berjalan kaki ke beberapa tarikan pelancong. Pilihan sarapan pagi sangat banyak. Suasana restoran dan servisnya juga super hebat. Masalah yang timbul semasa penginapan telah diselesaikan dengan bantuan Ctrip.

Overall, we had a good stay. The hotel was clean, and the location was perfect for us. The only downsides were that housekeeping was only provided every three days and that we had to pay a 2 million VND deposit, which was inconvenient at the end of our trip because we had to exchange the money again after it was refunded. We also suggest installing blackout curtains, as too much light came through the windows early in the morning. Other than that, everything was great.

Stayed for one night here initially with plans on coming back for a second stay. Overall the facilities here are better quality and function than at those other smaller hotels along the beach *****. Water pressure was very strong and the rooms are spacious, as was the lobby. Very grand and majestic. The hotel is slightly older compared to what is in the neighborhood but still classy and elegant. I want to highlight that there is room for Improvement on the housekeeping and maintenance. Particularly the ventilation. The room had a dusty air con smell, very typical in hotels above 15-20 years. Could literally see the dust in on the false concave ceiling area. But this place is less than 10 Years old so the smell should not be there yet. Breakfast spread was great, but again fell short of the 5 star standard that Melia is known for in other developed countries. Also the service, it’s more of 4 star rather than a 5 star. I say this because in the Melia at yangon, Myanmar, they offered turn down service and sweets and they kept calling to ensure i was comfortable. I stayed also in the Melia Hue and I think my comment there was largely similar in concept.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

Saya mempunyai penginapan yang indah di Whyndham Danang Golden Hotel dari 26/12/23-30/12/23. Tempat ini sangat bersih dan kakitangan perkhidmatan sangat prihatin dan memenuhi semua permintaan kami walaupun bahasanya agak mencabar. Pemandangan dari bilik saya sangat indah. Kami benar-benar menikmati penginapan kami di sana. Terima kasih khas kepada Cik Thinh, yang menjemput kami dari lapangan terbang dan juga atas bantuannya kerana mengambil ubat anak saudara saya dari bilik kami selepas kami mendaftar keluar. Kami hanya menyedari ubat itu hilang apabila kami tiba di lapangan terbang. Dia mengatur untuk mengangkut saya kembali ke hotel dan kembali semula ke lapangan terbang. Terima kasih banyak-banyak. Kami amat menghargai bantuan dan pemahaman anda. Tahniah kepada anda dan kakitangan yang lain juga..

The hotel looks good at first glance – the view is beautiful, the room is spacious and nicely decorated. On the surface, it feels like a quality stay. But that’s where the positives end. The amenities inside the room are very basic, and honestly feel cheap compared to the standard of the room. Considering the price (which is not cheap at all), the overall impression is underwhelming. Breakfast was a complete disaster – poor quality, lack of variety, and far below the standard expected from a hotel of this level. It left a really bad taste for the rest of the stay. On top of that, the front desk staff were not friendly. Instead of feeling welcomed, I felt like I was inconveniencing them every time I approached. Hospitality is supposed to be about warmth and service, but this hotel failed badly in that regard. Verdict: Beautiful view and spacious room cannot make up for the poor service, terrible breakfast, and disappointing amenities. Definitely not worth the price. I would not stay here again.

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!