Hotel berhampiran Meerkats, London

I used to use this hostel back when it was under YHA management. I’ve always picked it for its close proximity to Euston and King’s Cross. This is the first time I’ve been back since it changed hands. Glad to report that the hostel is still as it was. Polite and helpful staff, modern rooms with beds that have individual lights and charging sockets, lockers for valuables, clean and well kept bathrooms, a bar area downstairs to eat and have drinks if you desire. I stayed in a 6-bed female only dorm and was happy with my stay. Bed was comfortable, my items were safe (locks can be purchased behind the reception for £4), and the sockets can charge multiple devices with the dual USB sockets + a regular 3-pronged socket. Will advise that you turn the main room light off when you want go to sleep as my co-inhibitors left the main light on all night on my last night for some reason. The one area they could improve on was having another pillow on the beds. Mine was so used that it was mostly flat and made very little difference to my comfort.

We use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.

Only 1 - 2 min walk from Russell Square Underground station. Comfortable bed and room is ok to fit in 2 adults and 1 kid. However there were insufficient room for us to open our luggage. We had to open the luggage one after one to take out our clothes. No drinking water was provided hence we had to buy from convenience store and carried back to hotel. Good thing is Tesco is only opposite the underground station. Wish to suggest to provide adequate trainings to front desk staff. When we checked in we were informed that our booking was canceled. (I have fully paid for the room upon booking) I showed to the staff the booking details but she still insisted our booking has been canceled, instead she asked me to call to the agent and get the agent to contact the hotel. I had no choice but to “follow her instructions” to do so. After 10 min trying to contact the agent (due to different time zone), the front desk staff called me “madam” many times from her counter (it was about 300m away and I was not aware that she was calling me), and told me that she has found my booking. When I asked the reason why initially the booking was canceled but now it was found, she did not answer me but to pass me the room key. After checked in to the room, noticed that both the lamps near the bed were not functioning and we called to front desk (only 1 light in front of the washroom was working). We were informed that the one who is able to fix it has left and we had to wait till the next morning to get the lamps fixed. Eventually they sent us a table lamp for that night.

Such a Great Location & the Staff is Amazing! It’s located right next to Kings Cross & Coal Drop Yards which is convenient. Check in is simple & they even let you leave your luggage for free if you get their early & after your check out. The staff is so kind, to the front desk, Maintenance, Cleaning Crew & Management. I love how the beds you can change the color of the Lighting. There are plugs for your phone & a locker to store your stuff. Also a bar to hang socks or a Towel. They have a huge lounge area where you can chill or work & a kitchen. Pretty big kitchen, great way to save $ while traveling! Bathrooms are always clean & always hot water. They have events throughout the week which is great for connecting with new people. You can tell the staff is like family here & genuine souls! Definitely suggest checking out this Hostel when traveling to London! My next trip into London, I’ll definitely be staying here. 💚

The room was basic but adequate. I don’t think there are renovations being done at the moment (June 2024) but we were on the top floor and in an old style room. I was generally clean but dirty marks on the pillows. The bathroom however, was really smelly and not pleasant to use. Top floor not for those with vertigo!! That said it was a great location and staff were lovely. I expect the renovated rooms will be lovely (and more pricey). Value for money in the room we had was good.

I recently stayed at this hotel and it was simply amazing! The room was impeccably clean, giving me a cozy and comfortable feeling that made it feel like home. The staff was incredibly friendly and went out of their way to ensure I had a great stay. The location was convenient, with plenty of nearby attractions. I highly recommend this hotel for a fantastic experience. Can't wait to go back!

Our stay at strand palace was delightful, thanks to its excellent service and superb location right next to Covent garden. The staff were incredibly friendly and attentive, especially Siya! Thanks for making us feel welcomed, she is really friendly and approachable, people like her make us want to go back to the same hotel. Her customer service is excellent and superb! She is a gem! The breakfast provided each morning was satisfying! Thanks Siya for making our stay enjoyable! You’re the best!

Very clean, comfortable, and check in and check out very efficient. It would have been nice to have been able to have a proper dinner at the hotel. Nonetheless, I would definitely stay here again as we enjoyed the Thai restaurant just across the road.

Lovely hotel to stay at, would happily go back. When we arrived the staff at reception where helpful and gave us all the information we needed. When arriving at our room I was pleasantly surprised (after reading other reviews) the room was well presented and it's clear that they have been updated, the only thing I would say is that it appears to be missing the final touches. There was aircon, this was noisy but not an issue for myself and my daughter. The room we had was small but functional for what we needed. The bathroom was our only minor issue, when I went into the bathroom upon our arrival it was like a sauna, the bath taps where constantly running (this has been a long standing issue as there are marks from it) and whoever had last been in the room was running hot water so the bathroom was very hot, switched it to cold and the issue resolved. Lovely peaceful street to stay in minimal noise from the road. The breakfast was a strange one for us. When we arrived at breakfast there was toast, cereal, yogurt and pastries that had seen better days. The hot offer was noodles, chicken mini sausages and beans... Tbf the noodles where lovely just not what we expected for breakfast.

I stay with the IHG group every week and one hotel stay rolls into another. However tonight's stay deserves a positive review thanks to young man on reception called Joshua. I arrived at the hotel extremely early, just after 14:00 and understandly my room was not yet ready. Joshua gave me a drinks voucher and set me up in the downstairs bar / restaurant. It's comfy and quiet down there and I was able to get on with some work. Once my room was ready I discovered that I had been upgraded which was a pleasant surprise. Then later in the evening Joshua was kind enough to bring me up a fan along with a key that allowed him to open the windows. So often you're just another number, but not tonight. Joshua was friendly, knowledgeable, professional and polite. I will use this hotel as often as possible and recommend it to others.