Hotel Mewah di Cebu

"We enjoyed our stay at the resort, especially as a family with young children. However, the bathtub in our initial room in the ocean wing was clogged. Luckily, we were moved to another room in the same building. They managed the issue well and offered us some freebies from the resort. We will definitely return, as it has become our son's favorite resort in Cebu."

"My husbands office often choose Bai hotel not only bec it is near his office site, but bec of the ambience, cleanliness and excellent customer service. The breakfast spread was really impressive. We enjoyed our stay, and we will definitely be back!"

"Overall, we had a pleasant stay at Fili Hotel NUSTAR. The facilities, amenities, and service from the room staff met our expectations. The pool, gym, and other amenities were excellent, and the breakfast buffet offered a wide variety of selections. My daughter especially loved the complimentary popcorn, bread, and juice served in the lobby during check-in, which was a thoughtful touch. However, there were a few areas that could be improved, particularly during the check-in process. For a five-star hotel, the check-in took quite a while due to the long queue, which was disappointing after arriving at the hotel. I had reserved a Twin Bed room, but upon check-in, we were informed that only a King Bed room was immediately available and that it would take longer if we chose to wait for a Twin Bed room to become available. The staff advised that they could arrange the room later, but this would have required them to enter our room after we had already settled in. Then, the in-room staff delivered extra pillows and bedding. We opted not to proceed with the extra bed setup and simply used the spacious couch, which we moved closer to the bed and made up with the extra bedding. This arrangement worked well for the three of us and allowed us to rest immediately after a long day of travel, without having to wait for additional room preparations or have staff working in the room while we were already relaxing. Note that their standard check-in time is at 3 PM, we arrived at the hotel past 3 pm already. We were also celebrating my husband's birthday during our stay. During the booking process, I requested if it would be possible to display a personalized birthday greeting on the room's TV screen. The hotel kindly confirmed via email that they would arrange the greeting and also provide a birthday cake. We truly appreciated the thoughtful birthday cake delivered to our room, which was a lovely gesture. However, the personalized birthday message on the TV was unfortunately not displayed as promised. Another issue occurred during check-in regarding our breakfast entitlement. I had booked a room with breakfast for three guests, but the hotel's system only reflected breakfast for two. Fortunately, the staff resolved the issue without requiring any additional payment for our daughter after I presented my Trip.com booking confirmation. While I appreciate how they handled the situation, I believe these booking details should already be accurate upon arrival to avoid unnecessary inconvenience. Despite these check-in concerns, the rest of our stay was enjoyable. The room attendants were attentive and regularly checked if we needed anything, making us feel well taken care of. Overall, I would still recommend Fili Hotel NUSTAR for its excellent facilities, comfortable accommodations, and friendly staff. My only suggestion is to improve the efficiency and accuracy of the check-in process, as it sets the first impression for guests. Hopefully, our experience was an isolated case, and future guests will enjoy a smoother arrival."

"We had a very pleasant stay at this hotel. What makes it truly special is its unique location: set on a small island just 10 minutes by boat from the mainland, it genuinely feels like being alone in the world. The setting is peaceful, charming, and beautifully secluded. The pool is lovely, the small beach is very enjoyable, and above all, the kindness of the staff is exceptional. The team is attentive, warm, and truly contributes to the overall experience. On the downside, because the island is quite isolated, dining options are limited to the hotel’s restaurant unless you take the boat back to the mainland. This makes both the room rates (even though the view is beautiful) and the food prices feel somewhat high. We were a family of five, added an extra bed, and requested early check-in, which significantly increased the final bill for our two-night stay. The total cost ended up being quite substantial. That said, we still had a wonderful time and keep very fond memories of our stay. It is a beautiful and special place overall."

"Kandaya resort is definitely very beautiful and clean. It offers many activities from ARV, horseback rides, archery, island hopping and many more. The breakfast is delicious and has a variety of, especially Philippine cuisine. The kayaking was our personal favorite. It’s just a long drive away from Cebu city. However, should we find ourselves that side of the world again, we will choose this resort anytime. Lastly, the room was so stylish and modern..it was just amazing. Bed is super comfortable."

"We had a great stay at Seda Cebu while traveling with family. The hotel is definitely good value for money, especially with the free breakfast included. The rooms were comfortable, the location was convenient, and the overall experience was very pleasant. Special thanks to Stephen and Camila from the front desk for their excellent service and warm hospitality. Also to Riza and Ana Amante from the breakfast service crew — they were very accommodating, attentive, and made our mornings even better. Highly recommended for families looking for a comfortable and convenient stay in Cebu!"

"Had a wonderful stay at Dusit Thani Mactan Cebu! The resort offers breathtaking ocean views, a beautiful infinity pool, and spacious, comfortable rooms. The staff were warm, attentive, and truly made us feel welcome throughout our stay. It's the perfect place to relax and unwind, with excellent facilities and a peaceful atmosphere. Highly recommended for anyone looking for a luxurious island getaway in Cebu!"

"One of the best hotel ive been to. 5/5 to me.. Very good service and good food and breakfast is superb. i love their champorado. definitely one of my best trip in Cebu. Worrh travelling even its quote far from the airport. The room are so clean and spacious. We love their executive lounge. I will surely recommend it to my family and friends."

"Stayed at Radisson Blu Cebu for 4D3N and had a generally pleasant experience. The location is very convenient, as it’s just beside SM City Cebu, making shopping and dining easily accessible. Service from the staff was good—they were friendly and accommodating throughout our stay. The food was okay, nothing particularly standout but decent enough. However, we were quite disappointed to find that the swimming pool was closed for renovation, and there was no prior notice about this on their website. It would have been helpful to know in advance, as this affected our overall experience. Considering the price we paid, the stay did not feel like good value for the money, especially with limited facilities available. Overall, it’s a comfortable hotel with a great location and good service, but better communication and value would make a difference."

"Stayed at The Reef Resort Cebu and had an amazing overall experience. What really stood out was the hospitality from every single staff member at the resort. Special shoutout to Jay – when I pointed out that the premium deluxe room assigned had a different sea view than what was published on the official website, she accommodated the change and arranged a room upgrade. Truly appreciate the prompt and professional service. Don't leave without trying the local grills from Halina – absolutely a must-try! Highly recommended for anyone looking for great service and delicious local food in Cebu."