Hotel dengan WiFi di Madrid

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.

Being a full-time traveler who has visited more than 200 countries and territories over the last 14 years I have stayed in countless hotels around the world. Occasionally, my brother, who has epilepsy, joins me when there’s no one else to look after him. During these trips, there have been challenging moments when he had seizures. Typically, hotel staff assist by calling paramedics, but the staff at Hotel Chamartin the One have been exceptional. Special mention to receptionist Lara and her manager Oscar who personally checked on us in our room, brought us water, and even provided medicine for the wound my brother sustained from a fall during a seizure. Both of them were simply amazing. THANK once again Lara and Oscar. This hotel will undoubtedly be my first choice if visit Madrid again

I recently had the misfortune of staying at Hostel San Lorenzo, and I cannot emphasize enough how utterly disappointed and frustrated I am with the overall experience. My stay at this so-called ”hostal” quickly turned into a nightmare, thanks to the gross negligence and lack of security measures in place. Upon checking out, I foolishly trusted the staff to keep my belongings safe at the reception. Little did I know that this decision would lead to the theft of my backpack, which contained my laptop and other valuable items. The audacity and lack of accountability displayed by the staff at Hostel San Lorenzo are beyond comprehension. Not only did I lose items of significant personal and professional value, but the callous response from the management when I reported the incident was truly disheartening. Rather than taking immediate action to investigate the matter or offering any form of compensation, they brushed off my concerns as if theft were a common and acceptable occurrence at their establishment. The lack of security cameras or any reasonable safety measures in the lobby area is a blatant oversight. It's evident that the management at Hostel San Lorenzo is more concerned with cutting corners than ensuring the well-being and security of their guests. This incident has not only cost me financially but has also left a lasting negative impact on my overall travel experience. I strongly caution anyone considering staying at Hostel San Lorenzo to think twice before entrusting their belongings to an establishment that clearly lacks the most basic standards of security and customer care. My advice: seek alternative accommodations that prioritize the safety and well-being of their guests. Your valuables and peace of mind are worth far more than the discounted rates offered by this disgraceful establishment.

To start my review I will point out the positive things which were unfortunately not that many. The hotel is well located to most everything in Madrid via Metro or walking distance to all restaurants and shopping wishing the center of town. Great foodie destinations and shopping are close by, and that’s where the positive comments will stop. Upon checking in the first signs of poor service were obviously there. They mentioned that because I booked via the “App” Trip.com or other then we would not be considered like others who booked via their own site or preferred partners. The room was on the first floor and next to the housekeeper room which was non-stop and especially first thing early morning was my alarm clock at 7am everyday whilst on my vacation, so clearly not a a good thing. Second and another very important issue was the A/C which didn’t work correctly and was making noise, the room was warm and humid the whole time, I mentioned to the reception within 10min of checking in, 4 nights and nothing was done to improve or correct this issue. Any request or comment was never taken in a professional, responsible or respectful way. As I was on a well deserved vacation I didn’t want to get angry and cause more stress to myself, but I was clear that I would not let this pass without commenting on it. The breakfast was good, clean but very limited in regards to selection. When requesting your eggs as they mentioned at each table the request was always ignored and just whatever was available even cold eggs as times were sent out. I had to request each day that my eggs were to be prepared soft/runny and they usually brought out cold m, dry and overcooked. So they would give me a look when I asked to please prepare as requested and then after some time they would come back with the order as mentioned. Over all it was an effort that I don’t need or want at each stage of the interaction with staff and the facility. I will stick to my usual Usual choice which is Bonvoy group of hotels next time.

Escogimos el hotel debido a su cercanía al Wizink Center (a un paseo de unos 15 minutos). También porque mis amigos iban en coche y necesitaban su parking. La estación de metro de Diego de León está al lado mismo, en la calle de Juan Bravo. Sin embargo, el hotel está en una calle menos principal y bastante tranquila. Cerca del hotel había muchos restaurantes y diversas cadenas de comida rápida. También un supermercado Aldi, que nos vino muy bien. Compartimos 3 amigas una triple y la habitación estuvo muy bien, con camas muy cómodas. Quizás la única pega fue que los edredones daban bastante calor, porque hizo muy buen día. Junto a las mesitas de noche había enchufes (tan necesarios) y una lámpara para leer. El cuarto tenía una silla y escritorio, con hervidor, te, café y tazas. También había una nevera y una caja fuerte en el armario. Había un televisor, pero no lo utilizamos. La wi-fi funcionaba bien. El cuarto de baño tenía dos toallas por persona, muy buena ducha, geles y champú. También cepillos de dientes, peines y loción para el cuerpo. Genial, además, el espejo de aumento. El secador iba un poco lento y no calentaba mucho, pero cumplía su cometido. Comimos en el restaurante al llegar. El menú tiene muy buen precio, alrededor de los 14 euros. La berenjena frita de primero estaba realmente rica. El segundo, pollo a la cerveza, no me gustó tanto, pero estaba bien. Incluía postre, que fue tarta de queso. Muy buen servicio y nos atendieron muy bien pese a llegar un poco tarde, en mi caso. Al día siguiente preguntamos si podíamos hacer un desayuno continental y nos dejaron hacerlo por unos 4 euros. Ya nos advirtieron que así solo podíamos coger café con leche o similares y tostadas o bollería, pero no del resto. Creo que podría haber cogido zumo, pero no lo hice por si acaso. Esta fue una solución un poco improvisada por parte del hotel y hubiera estado bien que dieran las dos opciones y que estuviera más claro el precio y lo que incluye desde el inicio. El buffet tenía muy buen aspecto, pero no todo el mundo necesita tanta comida por la mañana. En general, muy buen hotel con muy buen servicio y trabajadores muy amables. Tomo nota de él para futuras visitas y conciertos en el Wizink Center.

Good in location, near Atocha station. Good hotel facilities. Good star services. Good breakfast. BUT be careful to select the room, my room get a big column inside living room and bath room, very bad experience. I book the Superior twin room, but not superior, only at 1/F. No place to put our luggage, no table to put our accessories. May be you have to pay more to book large room will be better. And bad entrance design, you need to to go inside through a staircase, will be a problem if you have heavy luggage.

Nice location, very good breakfast and professional staff

Excellent location busy hotel right in the Ibiza area of Madrid. Some noise from the streets but not bad. Good standard rooms. Big breakfast buffet.

Reception was nice and allowed us to check in early because our room was early. The room was quite beautiful and spacious, overlooking the park. The facilities are clean and modern.

After doing a lot of research we selected this hotel because we were in town only for an evening. The check-in was very smooth thanks to James who was very helpful. We got a room on top floor with a big balcony overlooking half of Madrid. The view of town in the night with colorful lights was mind blowing (see pictures). Though we were facing crowded street but still there was no noise in our room. The location could not have been be better. Mercado San Miguel and Plaza Mayor were just outside. Puerta de Sol and metro stations were 200 meters away. A lot of shops, restaurants and bars were within short walking distance. The breakfast spread in the morning was very good. We had booked a taxi for airport at 8.15 AM through hotel and the driver was waiting for us in the lobby after we finished breakfast. Keep it up. Worth staying...