Hotel berhampiran Academy of Fashion, Naples

Amazing, historic & hip city. People of all ages are on the move through the graffiti tattooed streets featuring magnificent buildings, churches & monasteries between fish and fruit markets. Laundry buoyed by gentle breezes float 3-4 stories high. Everyone very friendly. Good to know a little introductory Italian though not needed ((it’s appreciated). More smokers than I expected but enough outdoor seating to avoid if it’s bothersome. I’ll definitely return if possible.

Close location to the main train station, however room was completely different to what I booked and to the pictures online so be warned. Paid for a single room and got a huge circle bed? Staff do not seem interested in talking and often ignore or barely speak. Expected to hand keys to reception every time you leave which seemed odd and a slight security risk if you have valuable items. Also check out is 10am.

This hotel values their customer period. My room was not the best when we checked in. Went to the front desk explained the condition of the room. Not only did they apologize for the inconvenience, but they provided a much better room and allowed. They made us feel welcomed and valued. I would definitely stay there again if I had to go back to Naples. A big thank you to the staff as well. Very friendly and accommodating.

The bar to have drinks in the evening is filthy, dirty table linens that are not linens, had marks that has been used and spilt drinks or food. The chairs and table feels and looks dirty, we took our drinks in our room instead. The breakfast has no cooked food just hard boiled eggs, bread are hard, people have to queue to wait to be served by 1 waiter, you cannot take from the table, waiter has to serve even coffee. It’s scary around the hotel, police are always there, dodgy shops around. Stay nearby or at hotels around Ovo Castle. It’s too dirty aroung Gibraldi station where this hotel is located.

Bonjour , Cet hôtel est bien placé mais hélas il y'a un problème au niveau des climatiseurs qui sont de en panne j'ai changé trois chambres mais en vain. La réception un seul homme et une femme ont fait l'effort de confirmation d'anomalie mais ils ont pas de solution. Un réceptionniste à éviter le soir son agressivité et son éloquence m'a laisser une nuit avec un clim été en hiver , ce dernier ne répond pas aux sollicitations de trip.com qui ont essayé de trouver une solution de chauffage en plein janvier et me cri dessus en me disant ”i don't speack English” il m'a conseillé de voir les polices pour la clim et que je tombe malade ou pas ce n'est pas son problème ,et vu en place la réservation n'est plus remboursable donc il a eu son compte à moi d'accepter les conditions tels qu'ils sont . Sachant que cet réceptionniste est absent de l'accueil le soir et parle l'anglais depuis mon arrivée . Voilà donc j'ajoute ce commentaire a ce déjà sur Google en vous conseillons de choisir meilleur ou un Airbnb a ce prix 80 euros ,à Paris et milan on est bien servi alors que Naples est moins chère .

Hotel is rated 1* for a reason so one needs to have appropriate expectations. Location has its pros and cons. Very close to the main station and drop off place of the airport shuttle. Unfortunately this is also very poor area of Napoli - people sleeping on the sidewalks, low cleanliness etc. Hotel reception is on the second floor, no elevator. One needs to get buzzed to enter the building. Rooms are sp****ly furnished, relatively clean even though bedding should be replaced or at least thoroughly cleaned. Air conditioning in the room works well. There are shared bathrooms (2) next to the reception, so bear that in mind. Bring your own toiletries. There is also shared kitchen. Small fridge, barely one or two forks or spoons. My biggest concern however is the staff. The man working at the reception seems to not like his job at all. It’s more like he was sentenced to a forced labor. He doesn’t talk, forget any welcoming pleasantries or anything like that. He can’t care less. Smile is also unknown thing for him. Basically he doesn’t like interacting with people. If you can, don’t bother him, you will save yourself time. Otherwise if you are fine with hostel like accommodation in a little shabby area, this will be ok place for you.

The hotel is super centrally located in the old city centre an is 2 stops by subway away from the central train station. The airport bus stops about 8min walk away. Though the building does not look modern or presentable from the outside, the hotel which situated on the 4th floor is completely renovated and has a modern interior. The electric appliances (aircon, rainbow light in shower, kettle, hairdryer) were all working perfectly. The room's design was modernand stylish. The staff at the reception was very friendly and helpful as well as multilingual. I really enjoyed staying here!

C’est un hôtel très propre les chambres sont petites mais fonctionnelles, le personnel agréable souriant à l’écoute et prêt à renseigner. Dommage qu’il n’y ait pas un salon et quelques fauteuils et tables à l’extérieur qui est charmant. Nous étions 6 et obligés de se séparer à peine rentrés.pas de bar pour boire un dernier verre, pas de restauration et un quartier très éloigné du centre et un peu glauque rien aux alentours sauf une prison ! Petit déjeuner correct mais le personnel sauve la situation par sa gentillesse. Je pense que pour faire du tourisme ce n’est pas un bon choix.

This was my most expensive booking while in Naples for a short holiday. There were some really good aspects to the hotel offering - a very central location next to Garibaldi and a really nice rooftop sundeck pool and bar (although I’m not entirely clear why the sides of the sundeck have been camouflaged with fake foilage, completely blocking out the view across the city). However, my room was really disappointing for the price. While large, and clean, with big traditional balcony windows looking over the street, there were problems throughout the space which demonstrated a lack of attention and care. The toilet flush was broken, with the short flush not working and the main flush jamming so you had to push it several times to shut off the flow. The settee was filthy and needed a good clean. The walls were scuffed and dirty. There were no instructions for the air con. And all the lights bar one in the ceiling were broken. There were slippers but no dressing gown. There was no soap in the bathroom to allow you to wash your hands properly Moreover, the large space was just really under designed. It felt bare and quite soulless, when with some thought it could have been turned into a really lovely space, perhaps with a coffee table to allow one to make meaningful use of the settee etc. generally I was just disappointed given the price and star rating. What is worse, when I explained the issues to the receptionist at the end of my stay he just stared blankly at me and then asked me for the city tax, and in the end I felt forced uncomfortably to ask him explicitly if he had an apology and some kind of explanation for me regarding the issues I had identified. This kind of anti-customer service is entirely unacceptable for any hotel, and it really summarises the underlying problems with this place - claiming to be a luxury hotel when it really isn’t, sadly. Oh, and breakfast fine but not outstanding. Too much cheap processed food (ie cake and dry biscuits) and not enough hot food and healthy options like fresh fruit.