Hotel berhampiran AOYAMA TAILOR, Osaka

Location is good. Near to all activities around namba. There's a beautiful rooftop with nice view, do check it out. The room is fairly small, typical of japan business hotel. Booked a twin room, hardly has the space to open our luggage. Toilet is also small. Will book again if the price is good.

The most I like about this hotel is location. It’s located very close to Dontomburi & high-street shopping area. By the way, the design of the whole floor and even the room quite dark & dim. You will see the dusk on furniture very easily. It was more about design to be chic hotel I would say but if you travel with elderly it was too dark and not so properly. We also found a piece of tissue in the room. On the first day that we have breakfast we went down before breakfast section close 30 minutes, and they informed us already which is understandable, and we absolutely respect the time. While we mostly finish our breakfast, the most senior staff came to our table with not so nice gesture to rush us to finish. He told is “5 minutes” but he told the table of 3 ladies next to us “10 minutes” and giggling. That’s already ruin my morning mood. For me this very rude and unacceptable as I am also working in luxury & lifestyle hospitality industry as well. I select Mercure in Osaka because of the brand. This is my first time with Accor property in Japan, and it makes me very doubt in their service quality. However, other staff I met at the collider and front office very pleasant and helpful, especially Mr.Kim who help us on check in. Overall experience for me is OK, but I expected to see well-trained staff when they approach the customer. This kind of things will make the service another level. Comparing to Kyoto hotel I stay few nights their in a local brand but the service was very warm welcome and homies.

1 minit dari kedai serbaneka Dotonbori dan Lawson Terdapat begitu banyak restoran berdekatan dan lokasinya hebat. Stesen Osaka Namba Stesen Nankai Namba Walaupun anda berjalan dengan anak perempuan anda yang berumur 3.6 tahun, anda boleh sampai ke sana dengan mudah dengan berjalan-jalan selama 10 hingga 15 minit sambil melihat sekeliling. Ia adalah yang terbaik semasa perjalanan saya ke Osaka

I recently stayed at the Sotetsu Hotel in Osaka, and it was a fantastic experience! The hotel was impeccably clean, making for a comfortable and pleasant stay. Its proximity to Dotonbori was a major plus, allowing easy access to one of Osaka’s most vibrant areas. The staff at Sotetsu Hotel were incredibly nice and welcoming. Their proficiency in English made communication effortless, which was greatly appreciated. Their helpfulness and friendly demeanor really stood out. Overall, I highly recommend Sotetsu Hotel for anyone visiting Osaka. The combination of cleanliness, excellent location, and outstanding staff made my stay memorable.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Location is great, service was good and breakfast was the best. It was near the famous Glico man. It is also within walking distance to Parco and other great stores. ABC Mart, Uniqlo, Atmos are near. As to food trips, there are a lot of ramen places around. Namba Station is about 1 kilometer away, which can be easily be walked even with luggages, where you can board the Nankai Line to Kansai Airport. Yes, the airport is just a train ride away, no need to hire expensive private transfers.

我承認我有賭的成分，如果追求價格這個酒店不錯。但衞生真的做的有點差勁……枕頭上臟，廁所浴缸不下水，洗澡還順便泡腳，很厲害。前台都是中國人，比較方便交流。去心齋橋還是有點遠，我們每天走大概15分鐘（不要小瞧距離，日本旅行是很累的，晚上玩完回來這個距離還是磨人的）離各個交通點也是要腿，有一點不太方便。還是那句話，追求價格就不要考慮這麼多，但如果有好的選擇建議換。

Simple no frills hotel, good if you are just looking for a hotel to have a rest after long day out. Have all the basic amenities you will need such as shampoo, conditioner, body wash, foam wash, towels, toothbrush, comb, etc. You can borrow umbrella from the hotel if the day is raining. There are also washer and vending machine within the hotel. Location is walking distance away from dotonbori and the nearby subway.

東京で初めてリッチモンドホテルを利用。口コミ通りスタッフの対応が良かったので、今回の大阪での宿泊先にリッチモンドを選びました。部屋も広く、トイレ等３点独立の空間も広くてお値段以上の価値があるホテルでした。スタッフの対応も期待通りで満足できました。 強いて言えば、①部屋の掃除に関して時間の希望もテレビ画面で行えると便利でいいのになぁ…という点。東京では時間も選べたので。②駐車場までの外通路に屋根があれば雨や雪の日も荷物が運びやすいのになぁ…とも感じました。★施設的な意見には簡単に対応できないと思いますが前向きにご検討いただけたら嬉しいです。

Very surprised Cantonese speaker from Hong Kong help us at front desk like home coming. He is very friendly and helpful. We missed the shuttle provided by hotel but it’s easy to catch a public bus to arrive. The Family room with open air bath is nice and worth the price. Bath with the nice view is very relaxing, stress free. The hot spring is nice as well. Great experience, will definitely come back someday.