Hotel Mesra Haiwan Peliharaan di Kunming

it was such a pleasure spending time here! amazing boutique Japanese style hotel, the front desk staffs were very friendly and helpful. the hot spring tub was set to 52C; with rose petals - my husband loved it so much that he didn't want to get out! the bed and pillows were very comfortable. Breakfast was very simple but yummy. the whole property in every corner was so beautiful!

一人獨遊昆明首站，入住3個晚上，真的是非常真心的推薦給大家！ 房間庭院環境整潔、設備都很新、地理位置很讚，就在滇池對面，散步逛逛很方便！老闆娘、衛生阿姨和櫃檯男生都超親切，我坐在吧檯上看書、享用咖啡、瓜子，還能跟他們閒聊聊天，老闆娘甚至還送了我茶葉，這家民宿讓我住得非常開心，真的是值得來放鬆的好地方。 我一人來昆明玩，第一站就選這裡，瞬間平時的疲憊都得到滿滿的愜意與放鬆～有機會再來我會再選這裡的🥹強烈推薦大家來入住，絕對不會後悔！

I loved my stay here. It is a few minutes walk away from the railway station. There's a bunch of restaurants, convenience stores around the area too. I work remotely so the foldable chair is appreciated, but it is not comfortable for long hours of working but everything is all right. The room is VERY NEAT and hygienic. And I also appreciated the free laundry and washer self-service. 8/10 experience for me. However, there's one thing I wish they could improve on. So going to the bathroom, it is one step above from the rest of the room. I was tired from traveling from Shangri-La and when I finished washing my face in the bathroom, I missed the step and fell, and I hit my head on the wall. It was an accident. It was my fault. I reached out to the concierge via Wechat and asked them if they have any ice for me since I bumped my head, they only said that they don't have ice. I wish they could've helped me at my time of need by buying ice for me from the nearby milktea shop or convenience store. I just felt i wasn't taken care of. I don't mind that the hotel has no ice available, but they could've helped me in some other ways. I was also dizzy at that point, so I just slept the rest of the day. Additionally, I also asked them a couple more questions but they were not responsive to me anymore. The hotel also provides free coffee and the room is kept clean by daily housekeeping, which I appreciated. Thank you!

The six of us are not Chinese. When we arrived from Dali, the receptionist told us our booking had been cancelled. I asked why, and she simply said bookings can be cancelled but could not give any reason. I was honestly shocked — in more than 20 years of travelling, I’ve never experienced anything like this. When she realised I wasn’t going to accept that explanation, her attitude changed immediately. She then asked for our passports to register us and started flipping through every page, as if we were suspicious or illegal travellers. That was also a first for me. We travel often and hold passports that are widely recognised worldwide, so this treatment was quite surprising. From this experience, I feel that if you are not firm, they may take advantage and cancel your booking, leaving you stranded. It’s quite worrying, so please be cautious. Also, the reception was unable to assist with booking transport to the airport, so we had to arrange everything ourselves. That said, we chose this hotel mainly because of its location near the wholesale market and its affordable price. The bed was comfortable, housekeeping was decent, and there are plenty of food options around the wholesale market.

Wanted a special place for some relaxing time together. Do not want to try the usual hotel in the city. After going through the photos, decided to give it a try. And voila….. absolutely no regrets choosing this hotel. The service provided was top notch, the staff are friendly, courteous and prompt. Housekeeping staff always clean up the villa to a level which I had no way to complain. Always willing to go the extra miles in providing personal services to the guests. The Villa I booked had a private hot spring and a huge garden which had the best view in my opinion. Every evening, we are able to watch the sunset in our private garden. It was really out of this world, couples must definitely try it. Everyday the hotel will provide a fruit basket and top up the bar counter with drinks and snacks at no costs. The ever-friendly staff (Miss Lee) even told me to let her know if there are any fruits I would like, she would arrange to fill it up in the fruit basket. She even check with me a few times if there are anything she could do to improve the stay with the hotel. Kudos to the management team for instilling this high service standard. Miss Lee even contacted me after I check out to ask for my feedback. Keep up the wonderful work. I will definitely be back. For this trip is filled with so much wonderful memories. Thanks to the team.

Clean and decent price place ideal for solo travellers. Very covenient location you can take trsins, Kunming metro is in walking distance. Tjis is not hotel rather it is a guesthouse or homestay. All amenities foods, shopping, ***** store telecom services, priority delivery service are all within proximity. The landlord couple especially the wife are an excellent couple who are devoted to go extra miles to hejp and support guests living at their places, no complaints on both sides at all.

The hotel exceeded expectations with its spotless rooms and welcoming atmosphere. Staff were attentive and went above and beyond to ensure a comfortable stay. The convenient location made exploring the area a breeze, and I would gladly return.

Kami mendaftar masuk secara rawak sekitar jam 1 pagi. Ia benar-benar di luar jangkaan kami. Bos itu sangat baik. Kami menaik taraf bilik double yang kami tempah kepada bilik quad secara percuma. Katilnya sangat lembut dan selesa untuk tidur. Asrama ini sangat unik dan dihiasi dengan indah. Sebelum kami pergi, bos melihat kami sangat letih dan memberi kami kalungan bunga. Ia adalah pengalaman yang sangat baik dan nilai wang yang hebat. Saya doakan bos berjaya bisnes🫶🏻Ini kali pertama saya secara spontan ingin menulis ulasan yang baik

Location was good in that it was around a lot of shops and stores. Front desk people were helpful in answering any questions that I had. I felt like I didn't have much access to the kitchen in cooking my own stuff. Sometimes I was confused about whether it was okay to eat the food that the chef cooked or those meals were only for guest that paid for it. I appreciate the front desk people for loaning out their phone charger to me on a temporary basis when mine didn't work until I can get a new one.

This time in this hotel we got the room on the first floor and this room was quite awful. Toilet is stinky and has problems with flushing, the window outside passing all the sounds from the street and it's annoying. Other rooms aren't so bad, but on the first floor better never choose.