Hotel Mesra Haiwan Peliharaan di Xiahe

We feel so blessed to have had the opportunity to stay at Shangu. Not only is the guesthouse conveniently located near the monasterybut the hosting family also taught us so much about ******* culture. They generously shared their time, traditions, and delicious cuisine—things we would never have experienced anywhere else. They were always kind and helpful whenever we needed anything. And all the food we ate (a lot) was genuinely local, delicious and had the warmth of homemade food. Furthermore, the guesthouse itself was absolutely lovely. The common spaces were very tasteful and inviting, and the rooms were clean, well-designed and beautifully decorated. We had a wonderful sleep, and no problems whatsoever. We will never forget these few days at Shangu guesthouse, and our lovely moments with its family. This stay will remain one of the most meaningful memories of our trip to China.

We are really grateful to 索南仁青 (Emilio) for the top notch service rendered to us and appreciative for going the extra mile to help us. My friend was resting in the room and had altitude sickness and he actually quickly informed us as we are out for sight seeing. He even checked with us the following day on his condition even though we have already left the place. He also gave us an introduction of ******* traditional medicine, doing some handmade incense and some gesture gifts to us. We would recommend travellers who are looking for a place to stay, this is the one!

Good location, although it's a small town so everything is fairly close anyway. Clean room, good amenities inside, but no air conditioning made for quite a warm couple of nights. Decent all round.

We can say only positive things about our stay in this amazing Inn. First, we were impressed by the hall and common area with heartwarming photos on the walls and picturesque postcards that we received as the present from the hotel owner Chai Chai. We talked a bit about our plans and we were shown to our room. We were so good cared during those 2 days of stay: Chai Chai prepared hot water for me, whenever I needed it, she ordered local milk tea for us to try, it was delicious. Also she has a very nice dog, so kind and playful. Her husband helped us to organise bus tickets back and on the day of our departure Chai Chai drove us to our ride. She also made a nice gift for us - a Tibetan-patterned coasters handmade with the popular ”bean stitching” craft that's currently trending in China. Moreover, accommodations are really cozy and spacious. On the highest floor there is a terrace with many tables and seats and panoramic mountain view. We sat there and enjoyed. We’ll definitely come back and advise this place to our friends. Thank you, Chai Chai and to all your family! You are the best!

The location is quite far from the bus station, and unfortunately as it was peak season no taxi could take us due to the traffic jam - our only option was to walk the 3km with our bags. There are not many restaurants very close by as it is in a very quiet part of the city. However the location is very convenient for visiting the monastery, just a short walk away. The window for the room looks into the internal courtyard, which you need to be conscious of in regards to privacy.

I hate giving a negative review, as the owner was very nice, and the building itself is quite nice. But there's no reason for such a high price, for what you get. The room was nice, but with underfloor heating it was very cold. They brought us a space heater, and we kept the card key in place, door unlocked, so it was bearable. But for $38 it should have been easier. It's right next to a great restaurant, which is worth it if you want to splurge. The walk up the hill is steep, and one taxi driver refused to go up Again, the owner is a nice guy, but there are much cheaper (and warmer) options.

Good location with natural view of grassland and mountain. The tent are next to river stream. Very good place to relax. Outdoor walk way to room need lighting during nite. Breakfast provided is too small portion. Staff are good and.helpful. Management need enhance the quality of the tent and room.

We had such a good stay here. The rooms were very clean and cosy, and they were heated really well for the winter weather. The window to our room opened our onto the common area which is a beautiful room filled with plants and seats and pools of water. The whole building fills up with light and makes it a really nice place to stay. The location is a little far away from the main area of town, but this is not a problem at all since taxis and mopeds cost less than 5 yuan to get to town and Labrang monastery. Do not let the location put you off. The owner was incredibly friendly and very helpful. He made us breakfast and organized taxis to get us around. He gave us a great recommendation to go to the Bajiaocheng Ancient Site (picture attached), which I recommend EVERYONE does, it was amazing and our host organized it all for us. I would really recommend staying here. There is also a crazy kitten running about the place who we loved. Oh and you can do laundry free of charge.

The staff and surroundings were excellent. The hotel itself is a mixed bag: a beautiful lobby but the room itself was disappointing: quite dirty, with a desperate need of a renovation. We also received a very dirty towel. The curtains and bed sheets had holes in them.

I really enjoyed my stay and would definitely recommend staying here. The hotel is right next to the entrance of the monastery and most rooms have a nice view of the lively main street and the mountains behind. The rooms also have built-in heating so the room is not cold during the colder months. The bed is very comfortable. Staff doesn’t always speak English but they are very friendly. The hotel is a little bit outdated, but I think it is one of the best places to stay in Xiahe because of the location and it offers everything you need.