Cari Hotel dengan Kolam Atas Bumbung di Marrakech

"During the following two days, our stay was overall fine. The breakfast was quite good, with a wide variety of options and generally everything you would expect. However, because there were many guests, breakfast time felt a bit crowded and slightly chaotic. Overall, it was an acceptable and decent stay, though there is still room for improvement in organization, especially during busy breakfast hours."

"Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family"

"There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks."

"The hotel was in a quiet location, the pool was nice. Unfortunately our room was very disappointing. In our first room the AC was not working. Maintenance came to fix it, there was a slight improvement but still not great. Then whilst opening the shower door, the door fell off the wall. This looks like it was because the door had not been maintained. This is not what you would expect in any establishment - let alone a 4* hotel. It also had the potential to be very dangerous, luckily I was strong enough to hold the weight of the door before assistance came. The hotel moved us to a new room and gave us a nice selection of food in our new room which was nice gesture although we would have expected more. The AC in the new room worked well so the room change was welcome. Unfortunately, the fridge in the room was leaking internally so we had to throw away food that we were storing in there as it became damp from an internal leak. One of these occurrences we could probably accept but to have three issues with repairing is not what I expect from Accor. The hotel needs serious maintenance!"

"Great hotel that I experienced, the staff was friendly I enjoyed my stay. Hotel cleanliness is good, and everything looks good, highly recommend staying during Malakesh, if you come from the train or flight."

"一切都還可以。房間就是老舊 空調有些久遠。一打開會嗡嗡叫喚。總體來説還算不錯。 位置挺方便。基本走到老城區的話也就30分鐘 住在這個位置能走的話 還是半小時都沒啥問題 馬拉喀什沒啥玩的。呆一兩天就可以了。 設施：舊 衞生：可以 環境：還好 服務：還好"

"Очень красивый и уютный риад с очень хорошим расположением. Найти легко. Все дрстопримечвтелтности в пешей доступности. В номере все изысканное и уточнение, есть бассейн и терраса на крыше с джакузи и множеством мест для отдыха. Ежедневно уборка и бутылочка воды. Есть халаты и принадлежности. Завтрак вкусный, и разные. Нам понравилось. Рекомендую!"

"Ari Boutique was a great stay, the cleaning staff was amazing, and the front end staff was very helpful in providing tips for travelling, securing taxis and all around ensuring that the stay was comfortable and pleasant. The hotel breakfast was amazing, with a vast selection of things to eat, ranging from traditional Moroccan breads, spreads and dishes, to custom omelettes that could be ordered. Coffee was great and the atmosphere was amazing. Manal, the front end director, was extremely helpful, as was Amine from the restaurant. Both ensured that our stay was the best it could have been!"

"Absolutely great experience in old style. Beautiful building run by friendly people that were always ready to help. Small but cosy rooms that were kept clean everyday. Very good breakfast! Really was sorry to miss one because of early departure for a trip one day. All staff always smiling, helpful and ready to brighten your day with mint tea (even late in the evening). Very communicative, I enjoyed having some small chat with them everyday. They also have spa and hammam that was nice to try after one particularly wet and cold day. I truly recommend this hotel to everyone!"

"Reception was very good at Moroccan House, they booked a reliable airport transfer for us who actually turned up on time at 3.45 am! The air conditioner worked, unlike some other hotels close by.  It was nice having a fridge and a pool in the Summer heat.  The hotel looks like a Riad inside; much more character than it’s neighbouring hotels, also much cooler.  To top it all, Moroccan House was more affordable than the other hotels in the area.  Many thanks!"