Hotel 3 Bintang di Saint-Genis-Pouilly

I have stayed several times in this venue over the last ten years or so. Why do we come back to a particular hotel? First of all: the proximity of the airport (Geneva), there is no need to go through town, as the airfield is located North and the hotel is only a few minutes away from it. The hotel provides a shuttle service to the airport. The rooms and facilities are the same in most Ibis, Novotel, Mercure etc hotels of the Accor group. The standard of cleanliness and courtesy is what singles out one hotel from another. What stands out in this hotel is the team, the management skills of the leaders, Bastien at the Front Desk, Benjamin in the restaurant and their teams. You never feel the hierarchy, you never hear commands, they are all one and they are definitely fun, very courteous and make the simplest meal a little feast. Each member in each team, that includes housekeeping) is a personality and you can, if you wish, have amazing heartfelt conversations with one or the other. Over the years I have seen team members leave and new ones come in, and to my astonishment and joy the happy spirit prevails. Thank you Ibis, thank you team, you will see me again :). Mariana Amar

Propre et personnel agréable RAS