Cari Hotel Indah di Sofia

"Albergo di ottomo livello ubicato in pieno centro a poca distanza dalla stazione metro di Serdica. Camera spaziosa e dotata di confort con letti molto ampi. Bello il bagno in marmo verde."

"Small nice hostel , 10-15 mins walk away from the city center. It’s perfect for a short trip, Room is clean and comfortable , the stuff is super friendly and very helpful."

"It's located in a quiet neighborhood but it's very close to city centre, so most attractions are walkable. Staff is nice and helpful. Snacks and water are provided in the common kitchen. There are also multiple cats, although they're not close to humans."

"The hotel overall is ok, clean and spacious . The night driver shuttle service guy who picked us up on 30 April is great. Very caring , called us to ensure we reach the airport. However this stay take the crown of the worst receptionist award . The lady is dark skin, with curly hair tied up hair and was on duty on 1 May between 8.30-9.40 am. We booked the shuttle service at 8.30 am but since we will be running late we called reception to cancel the booking. Her reply was it cannot be cancelled you need to take a taxi to airport. When we reached the reception at 8.55 am and asked again where is airport shuffle she said in a stern voice without any smile you must book via QRcode. we decided to wait at the main entrance for shuttle which did not show up. I went back to reception at 9.05 am and ask why did i missed the bus even though I was there at 8.55 am and she replied with a straight face it left at 9 am . I decided to book the shuttle bus via QR code at 9.30 am and waited at the main door. At 9.28 am there was no sign of bus, I went back to reception and she said wait for a few minutes. At 9.35 am , she was on the phone chatting but i saw 2 hotel guests going up the bus with their luggage on the side door(not main door) . I run to round up 4 other hotel guests to inform them the pick up is at side door and we quickly went up the bus. We found out that the receptionist told them to wait at the main entrance instead of the side entrance. so in the end we waited since 8.55 am till 9.35 am and missed the 9am shuttle bus and almost missed the 9.30am bus due to an extremely unhelpful receptionist who should not be in that role of hospitality if she feels that every query posed to her is a chore. Management of the office please review your service quality standards. This attitude is simply not acceptable and it is not a cheap hotel."

"Situated in the heart of Sofia, it is just steps from the Central Sofia Market Hall and the Sofia Synagogue. The Serdika Metro Station (direct link to the airport) is only a 5-7 minute walk away."

"L’emplacement de l’hôtel est correct et la propreté également. En revanche, l’accueil était peu agréable, sans sourire, ce qui est dommage pour un établissement hôtelier. De plus, des sachets de thé étaient mis à disposition le premier jour, mais pas le lendemain, ce qui manque de cohérence."

"Was extremely disappointed that the wifi in the room wasn’t working at all. This is very bad considering that this is supposed to be a business hotel. Furthermore, no attempt at compensation was offered at all, even though i paid for the wifi which was advertised. Staff also did not bother to update on the status after checking and I had to call the reception again to check on the update of the wifi. That said, the room was adequate and all the staff were still nice (by Bulgarian standards)."

"We arrived at the hotel on vacation with the family. We were welcomed with a smile and all our needs were met. We really enjoyed our stay at the hotel, highly recommend."